Learning Management System Manager (LMS Manager)

At Skillsoft, we are all about making work matter. We believe every team member has the potential to be AMAZING. We are bold, sharp, driven and most of all, real. Join us in our quest to democratize learning and help individuals unleash their edge.

OVERVIEW:

As a crucial member of our global Talent Enablement team, the LMS Manager will own the vision, planning, development, and operational performance of Percipio and SumTotal, our companywide learning platforms. You will partner closely with technical, operations, and product teams to lead the LMS roadmap and craft innovative solutions to meet business needs, create scalable processes and provide a best-in-class user experience.

OPPORTUNITY HIGHLIGHTS:

• Leads the integration and migration of our LXP and LMS to create one continuous learner experience.
• Manages the product development roadmap and manages enhancements, roll outs, new functionality, appearance, tabs, and settings.
• Manages the daily operation, use, configuration, and governance of our LXP and LMS platforms, Percipio and SumTotal.
• Manages the development and maintenance of learning taxonomy, assignments, channels in our LXP and LMS platforms.
• Identifies and communicates opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements.
• Maintains procedures and policies to ensure the security, governance, and integrity of systems/networks.
• Serves as a member of the HRIS committee to ensure talent data protection and batching are functioning properly and according to organizational policy.
• Collaborates with the Talent Enablement team on training needs and opportunities for the expansion of talent development within the organization.
• Creates and updates resources to train and support learners on how to use the technology for online and professional development. Writes and maintains technical procedures and policy documentation.

SKILLS & QUALIFICATIONS:

• Bachelor's degree
• Minimum of 3 years' experience as an LMS administrator or in similar position
• Expertise in LMS functionality, product development, and coding required
• Technical skills including troubleshooting, and understanding of directory, file structures, and system
• Ability to troubleshoot and resolve technical issues and gain new technical skills quickly
• Ability to collaborate with others at all levels of the organization as well as vendors
• Customer service skills, responsive attitude
• Strong oral and written communication skills; ability to communicate complex technical concepts in non-technical terms
• A background in technical training and change management preferred. Familiarity with course design and development
• Coursework and/or certifications relating to learning management system administration preferred
• Social media or knowledge management experience
• Working knowledge of multiple web design technologies, such as HTML
• Experience working with an international constituency

SUCCESS QUALITIES:

Personally Accountable for Team Success. We unleash our edge together.

Confident Achievers. We are bold.

Intellectually Curious. We are sharp.

Adaptable, Agile & Resilient. We are driven.

Customer First. We are real.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft and SumTotal are partners to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, and the SumTotal suite for Talent Development, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.