Forward Financing
We provide working capital to underserved small businesses across the country.
Boston, MA

Head of People at Forward Financing

| Greater Boston Area
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This is a terrific opportunity for a highly motivated and experienced leader to join our team. At Forward Financing, our mission is to be the leading provider of financing solutions to under-served small businesses. As one of the fastest growing companies in Massachusetts we are at the forefront of growth in the FinTech space. We are 100% dedicated to this vertical and to achieving our mission.

At Forward Financing, we strongly believe that our people are our biggest asset. We pride ourselves on the collaborative culture we have built, which has resulted in a highly motivated and satisfied team and extremely low turnover, fueling our impressive growth.

As Head of People you will join Forward Financing’s Leadership Team, focused on strengthening the competitive advantage that is our people. You will report directly to the President and your role in helping refine and execute our people strategy will be critical in driving our mission forward.

In this role you will: 
  • Drive a high performing culture that is collaborative and results-driven, where people love to come to work
  • Participate in the development of FF’s goals as a strategic partner, from the perspective of the impact on people 
  • Collaborate with the executive team to refine and enhance the company's vision, mission and strategy
  • Support FFs strategic direction, by executing people-related initiatives, including but not limited to: talent management, change management, succession planning, organizational planning, performance management, learning and development, compensation planning
  • Support and lead FF’s Talent Acquisition team to drive continued success in attracting and hiring top talent, including the continued development of FF’s employer brand 
  • Provide guidance on maximizing and refining FF’s core interview methodology 

About You:
  • Passionate: High energy. Can-do-attitude. Enthusiastic. Optimistic, open, and objective toward others.
  • Coachable: Open to feedback and continual professional improvement.  Flexible and adaptable.
  • High Standards: Quality orientation. Follow through on commitments. A Doer who gets things done.
  • Efficient: Producing significant output with minimal wasted effort, organized planning and prioritization. 
  • Proactive: Self-starter, continually seeks additional responsibilities. willingness to go the distance to get something done, including working long hours at times if needed.
  • Collaborative: Strong “people orientation”. Can disagree without being abrasive or intimidating. Team player.
  • Emotional Intelligence: high degree of self-awareness. Handles interpersonal relationships judiciously and empathetically. Exercises good judgement while under pressure.
  • Communicator: Speaks and writes clearly and articulately without being overly verbose or talkative and possesses an openness to people and a willingness to hear what others are saying.
  • Ability to hire A Players / Develop People: Managers that can source, select and sell A players to join the company. Managers that coach people in their current roles to improve performance and prepares them for future roles. 

Requirements: 
  • Significant experience and demonstrated career progression outside of the scope of HR/People in a fast-paced and demanding field (corporate leadership, consulting, marketing, investment banking, private equity, etc.)
  • 5-10 years’ experience in a leadership role in HR/People (we are looking for someone who had a great career outside of HR/People, but switched careers because of passion for people)
  • Strong business acumen and understanding of business strategy with the ability to connect company strategy to people strategy
  • Effective people manager and strong leader of people with the ability to motivate teams and set a compelling vision
  • Bachelor’s degree required; MBA preferred
 
About Us: 
Forward Financing is a Boston-based financial technology company that provides fast, flexible, and reliable working capital to small and medium-size businesses nationwide. By combining proprietary technology with a team of small business financing experts, Forward Financing delivers same day funding with the speed and simplicity business owners need to succeed and grow. With a simple online application, businesses can trust Forward Financing for approvals within minutes, funding within hours, and personalized support and service when they need it most.
 
Since 2012, Forward Financing has provided over $500m in funding to more than 10,000 small businesses. Consistently recognized as an industry leader, the company is A+ rated by the Better Business Bureau and receives top ratings across all major customer review platforms. In 2017 and 2018, Forward Financing was named by Inc. Magazine and the Boston Business Journal as one of the fastest growing companies in Massachusetts. Learn more at www.forwardfinancing.com
 
Compensation:
At Forward Financing, we believe that if our company succeeds, all of our employees succeed too. We offer a competitive compensation package for highly qualified candidates that are extremely motivated, have a positive attitude, and are able to ramp up quickly. We offer a comprehensive benefits package including medical, dental, vision and commuter benefits along with gym reimbursement, 401K, paid volunteering days and a matching gift program. We work in an open environment with a start-up vibe, conveniently located just steps away from South Station. You will have the opportunity to work with people that enjoy a fun, social office culture.

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Where we are

Located in the financial district, we’re walking distance to the North End and Faneuil Hall and we’re close to all major T and commuter rail lines.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • ElixirLanguages
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
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What are Forward Financing Perks + Benefits

Forward Financing Benefits Overview

We’re building a place where our people want to run to work every day. It’s not just the great perks and benefits. It’s our people, our purpose, and our passion for what we do that makes Forward Financing unlike anywhere else you’ve worked. But the perks certainly help!

1. Fun-loving culture. We can promise you one thing: you won’t be bored here. You can look forward to team-building events, a stocked kitchen, and a sense of purpose knowing that your work directly impacts thousands of hardworking small businesses.

2. We've got you covered. In addition to comprehensive medical, dental, and vision plans, we make sure you feel your best with wellness subscriptions and gym reimbursements.

3. Work / Life Balance. You've got generous paid time off, Summer Fridays, and paid parental leave.

4. Competitive Compensation. Our people work hard, and we make sure they feel appreciated with competitive compensation packages and 401K contribution matching.

5. Learning & Development. This is a place to grow your career. Think individual coaching and development, team training workshops, and industry conferences.

6. Paying it Forward. We’re not just passionate about supporting our small business customers, but also the world around us. We offer paid volunteer days, company-sponsored volunteer events, charitable donation matching.

Culture
Volunteer in local community
Forward Financing employees receive two paid volunteer days to give back to our local community such as with the Boys & Girls Club, Habitat for Humanity, Pine Street Inn, Greater Boston Food Bank, etc
Partners with Nonprofits
Forward Financing is committed to making a greater impact in the local community, through community service projects and donations to area nonprofits including Year Up, BUILD, Boys & Girls Club, etc.
Friends outside of work
Eat lunch together
Intracompany committees
Our Culture Committee is tasked with ways to create and promote team culture events each month to foster team building activities such as field days, scavenger hunts, baking competitions and many more
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Forward Financing provides facilitator-led unconscious bias training to ensure that content is delivered effectively in a safe and welcoming manner, enabling team members to make actionable change.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Forward Financing employees can contribute up to $2,700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Forward Financing's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Forward Financing provides employees with a 401(k) matching plan managed by Prudential. The company will match contributions up to 4% of an employee's annual salary.
Performance Bonus
Forward Financing's performance bonus includes cash rewards and prizes which may vary across departments based on targets and pay structure.
Match charitable contributions
Forward Financing will match employee's charitable contributions up to $500.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of paid parental leave.
Flexible Work Schedule
Forward Financing provides employees with a flexible work schedule that includes Summer hours, core hours, flexible start and end times.
Remote Work Program
Our remote work program includes work from home opportunities for specific positions.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Forward Financing employees receive between 20 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Forward Financing offers pre-tax commuter benefits for all employees.
Company Outings
Forward Financing hosts company outings Monthly.
Game Room
Our Amenities Center includes Ping Pong, Pool Table and Video Games.
Stocked Kitchen
Forward Financing has a fully stocked kitchen including fresh fruit, unlimited snacks, coffee, tea and other drink options.
Some Meals Provided
Employees get free lunch every Friday.
Happy Hours
Happy hours are hosted in the office on Fridays starting at 4 pm. Wednesday - Friday, happy hours are hosted in our Amenities Center from 4:30-7:30 pm.
Recreational Clubs
Forward Financing sponsors various sports leagues throughout the year.
Fitness Subsidies
Forward Financing reimburses its employees up to $60 per month for gym reimbursement.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities with onsite training courses, the ability to attend job-related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, career mentoring, leadership mentoring.
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Despite the challenges of remote work, we haven't let our fun-loving, collaborative culture change! We're always thinking about what we can do to make this challenging time a bit more fun for our team. From Family Feud competitions to happy hours and sending our team members care packages, we have found new ways to keep our team engaged and excited.

For our team members want to come into the office, we've adapted our beautiful new office space in downtown Boston so that all desks are 6 feet apart. You can find hand sanitizer and cleaning wipes in every direction and provide masks to all employees, ensuring that people feel safe and comfortable coming into work. With kitchen filled with snacks and beverages, we've made sure everything is easy to grab-and-go.

Communication from our leadership team has taken top priority. With weekly company-wide huddles sharing updates and peer recognition, along with weekly email communications celebrating team wins, our team feels in the know and excited about what's next.

An Insider's view of Forward Financing

How would you describe the company’s work-life balance?

The work/life balance at Forward Financing is excellent. My projects are challenging, engaging, and require hard work. I am fulfilled knowing the work I do is helping small businesses. I also consider myself lucky that I have the flexibility to manage my time and schedule as needed while raising a family.

Lauren

Senior Product Manager

What does your typical day look like?

My day begins with reviewing yesterday's sales performance and compare it to expectations. Afterwards, I balance individual tasks with cross-functional projects, such as building out new processes and improving performance. Working with multiple teams has strengthened my analytical skills and pushed me to to think creatively to solve problems.

Matt

Strategy Manager

What makes someone successful on your team?

Curiosity is key characteristic in being a successful engineer. You're seeking to understand the story behind what the team is building, thinking of new ways to tackle problems, and looking to learn and get feedback from others. This is imperative to a culture of collaboration that will have a meaningful impact on the product and the business

Brittney

VP, Engineering

What is your vision for the company?

We are building a world class fintech company to help one million small businesses achieve their full potential. We are doing this by creating a place where our employees love to work and value both personal and professional growth.

Justin

CEO

How has your career grown since starting at the company?

Since joining Forward Financing several years ago, I've grown both professionally and personally. I've been able to lead challenging projects, take on new responsibilities, and strengthen new skills. Since I frequently work with company leaders, I have learned from the best and have had the opportunity to showcase my strengths.

Eduardo

Lead Data Analyst

Forward Financing Jobs In Boston
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Account Specialist

Forward Financing
Greater Boston Area
3 days ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential. We accomplish this by investing in our people, technology, and customer experience – with long-term success in mind.

Information Security Analyst (Boston)

Forward Financing
Greater Boston Area
3 days ago
+51
As an Information Security Coordinator, you will work directly with the Information Security Officer, IT, Engineering, Legal, and Operations to coordinate improvements and conduct audits on FF’s systems and processes. This role is heavy on project management and audit and a great way to gain technology and InfoSecc experience at a security-focused company.

Senior Technical Project Manager (Boston)

Forward Financing
Greater Boston Area
3 days ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.

Account Executive - Renewal Sales

Forward Financing
Greater Boston Area
4 days ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.

Accounting Manager

Forward Financing
Greater Boston Area
6 days ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.

Account Executive - Renewal Sales (Bilingual Spanish)

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.

Assistant General Counsel

Forward Financing
Greater Boston Area
1 week ago
+51
As Assistant General Counsel (Compliance), you will oversee and continue building out an A+ compliance program at the company.  A portion of your work will involve matters related to data protection as well as regulatory and legislative initiatives, but you will also play an important role in further building out and implementing the company’s compliance processes in numerous other areas.  You will report to the General Counsel, manage two direct reports, and collaborate frequently with other attorneys, legal staff, as well as employees in different departments throughout the company.

Senior Software Engineer (Boston)

Forward Financing
Remote
1 week ago
+51
Forward Financing has been one of the fastest-growing fintech companies in Boston for the past three years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and growing their businesses. Our mission is to create a world-class fintech company so that our customers and our people can reach their full potential. We accomplish

Sales Operations & Analytics Analyst

Forward Financing
Greater Boston Area
1 week ago
+51
As an Analyst on the Sales Operations & Analytics team, you will play an important role providing valuable insight that will be used to drive growth for our business. You will report to the Manager of Sales Operations & Analytics and collaborate frequently with internal partners. This is a fantastic opportunity for a hardworking and driven professional to join our fast-growing team in Boston!

Legal Assistant

Forward Financing
Greater Boston Area
1 week ago
+51
As a Legal Recovery Assistant you will contribute to the Legal Department’s efforts to recover on defaulted contracts.  You will work on the Company's post-judgment caseload from start to finish, as well as assist with various other legal matters. You will report to the Legal Recovery Manager, and collaborate frequently with the General Counsel, legal support staff, and Account Servicing Department.   

Software Engineer (Nationwide Remote)

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing has been one of the fastest-growing fintech companies in Boston for the past three years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and growing their businesses. Our mission is to create a world-class fintech company so that our customers and our people can reach their full potential. We accomplish

Software Engineering Manager

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing is one of the fastest-growing fintech companies in Boston for the past three years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and growing their businesses. Our mission is to create an extraordinary FinTech company so that our customers and our people can reach their full potential. We accomplish

Underwriting Analyst

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential. We accomplish this by investing in our people, technology, and customer experience – with long-term success in mind. The Underwriting Analyst will play a role in reviewing business data to determine and resolve eligibility for financing and approval amount.

Office Coordinator

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.

Desktop Support Specialist

Forward Financing
Greater Boston Area
1 week ago
+51
Forward Financing has been recognized as one of the fastest-growing FinTech companies in Boston for the past five years, as recognized by Boston Business Journal, Inc. Magazine, and Deloitte Fast 500. We help small businesses spend less time finding capital and more time helping their customers and managing their businesses. Our mission is to create a world-class FinTech company so that our customers and our people can reach their full potential.