Senior Revenue Operations Analyst at Datadog

| Greater Boston Area
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The team:

We are a unique strategy, operations and analytics team at Datadog, a high growth cloud software company that IPO’d in September 2019. The team drives high-level strategic decision-making and runs programs to efficiently scale revenue globally.


The opportunity:

We’re seeking an experienced Senior Revenue Operations Analyst own the reporting systems for various data points for all sale levels for Executive and Sales Leaders. They will be partnering with various departments to scale the business and create solutions for pain points for the business. 

This role will be based in Boston.


You will:

  • Oversee, administer, and improve upon the existing Commissions process for Sales Leadership
  • Own training and onboarding for Leadership to ensure improved visibility for the leadership team into their business
  • Ownership of Compensation Plan contracts for all of Sales as well as ensuring the concepts are documented and made available to all sales teams. 
  • Partner with FP&A, Operations and Strategy to implement process changes with considerations for end to end business requirements
  • Create and maintain internal controls for Sales Quota assignment, tracking, and adjustment management process for org changes an territory re-alignments in partnership with other teams
  • Own reporting system for sales quotas, compensation plans, and real time attainment for all sales levels for Executives and Sales Leaders
  • Maintain and Improve Sales Performance and Commission reporting in Xactly, Salesforce, and Tableau for our Sales and Executive teams
  • Partner with FP&A, Growth Strategy, and Accounting to ensure that they have access to correct information and run ad hoc reporting for each team
  • Manage operations for our Channel and alliances program, including Partner revenue reporting, Alliance team performance, and referral commissions.
  • Implement and monitor Rules of Engagement for our Partner Network and create a smooth process for Partner onboarding within our CRM for accurate reporting 
  • Partner with Sales, Strategy, HR, and Finance in scaling business and solving pain points resulting of a fast paced high growth company 


Requirements:

  • 5+ years of experience in revenue analyst, compensation analyst or similar role
  • Advanced Microsoft Excel skills 
  • Strong written and verbal communication skills
  • Experience using Salesforce Strongly preferred 
  • Experience with Sales process and Incentive programs strongly preferred

Bonus points:

  • Experience working with compensation automation tools (Xactly)
  • Experience in analyzing and working with big data sets
  • Experience in a B2B SaaS company, Monthly Recurring Revenue
  • Experience working in Mac OS
  • Experience using Salesforce, Google Sheets, and Salesforce CPQ
  • Training and communication of Data to sales and Executives

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.


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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • RubyLanguages
    • Node.jsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SalesforceCRM
    • IntercomEmail
    • GrooveEmail
    • MarketoLead Gen
    • Sales NavigatorLead Gen

Location

We are located steps away from Post Office Square. When we aren't eating free catered lunches, food trucks & other restaurants are easily accessible!

An Insider's view of Datadog

What’s the vibe like in the office?

Purpose-oriented culture is central to our mission at Datadog. The atmosphere we’ve created fosters healthy competition and support for one another. Open communication across the floor encourages cross-team collaboration, and we’re always pushing each other to be the best we can be.

Mike

Senior Commercial Account Executive

What does your typical day look like?

My day begins with a team meeting to discuss our daily goals and how we plan to accomplish them. I like to dedicate the morning to calling prospects and the afternoon to crafting messaging, meetings and interviews. I wrap up the day with making some more dials & sync back with my team to hold ourselves accountable to the goals we set that morning.

Anthony

Lead Sales Development Representative

How has your career grown since starting at the company?

I started at Datadog as an Account Executive, moved into a Senior AE role, and now am a Manager! I've learned so much in the past 1.5 years. Datadog gave me an opportunity based on my abilities, helped me to excel at those skills and then develop them into leadership. I know my future here will be great thanks to the support focused environment.

Carolina

Manager, Commercial Sales, LATAM

What is your vision for the company?

As a leader at Datadog, I'm personally committed to identifying the best people in Boston and investing in their future. We're a high growth company that prioritizes employee development and career acceleration. The majority of our sales leadership team in Boston has been promoted from within and we expect this to continue as we reach new heights.

Shaunt

Vice President, Commercial Sales

How do your team's ideas influence the company's direction?

As an advocate for the customer, my teams solve customer problems, listen to feedback, and ensure the customer is getting the most value out of the different products we offer. We bring this information and insight to other Datadog teams so we are able to continuously align our internal direction with the needs and wants of our customers.

Maura

Director, Customer Success

What are Datadog Perks + Benefits

Datadog Benefits Overview

Datadog employees work hard to support our users—whether it's developing new, cutting-edge features or helping users master our platform. In turn we strive to provide competitive benefits that allow our employees to live happy, healthy and fulfilled lives.

Check out our offerings for family planning, financial growth, personal development and more at https://www.datadoghq.com/us-benefits/

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We promote a healthy work life balance by giving employees the opportunity to take the time off they need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Datadog offers pre-tax commuter benefits for employees.
Company Outings
We pride ourselves on our fun company outings and creating an outside environment for all teams to interact with each other!
Game Room
Stocked Kitchen
Fully stocked kitchen with unlimited amount of snacks, coffee, and huge variation of drinks.
Some Meals Provided
Catered lunches 3 times a week!
Happy Hours
Happy hours are hosted Once per week.
Fitness Subsidies
We work with nearby gyms and have fitness reimbursement benefits for a wide range of services and activities.
Professional Development Benefits
Job Training & Conferences
Datadog offers
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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