Head of Financial Communications at MassMutual

| Greater Boston Area
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We are looking for a Head of Financial Communications to be responsible for developing and executing communications on the company’s financial performance and position for a variety of internal and external audiences. The ideal candidate will have experience in financial communications and/or investor relations as well as be fluent in life insurance and annuity products, investments and capital markets. This individual should excel at working collaboratively and cross-functionally with both communications team peers and leaders within and outside the finance function to develop the appropriate narrative. Things move quickly and change quickly at MassMutual; this individual should be able to roll with it. An understanding of finance and basic knowledge of financial statements and public disclosure is a must, along with the ability to translate and distill complex financial issues into simple English while also providing the “so what.” We are also looking for someone with experience using business intelligence technology.

The position will lead a small team, and ensure it is proactive and highly responsive to client needs, anticipating upcoming deliverables and taking accountability for proper execution. This role will also ensure that junior staff is trained, supportive of team efforts and paying sufficient attention to detail. It will also provide counsel to internal customers on messaging and positioning across all internal and external investor and financial communications, including: quarterly earnings materials and communications to employees, Board of Directors, Executive Leadership Team, rating agencies, and regulators, among others. Research and monitor competitive activity and analyst expectations. Manage the timing, accuracy and hands-on execution of deliverables. Ensure proper attribution of results so the organization understands all storylines. 

This position reports to the Head of Financial Planning & Analysis.

OVERALL RESPONSIBILITY

The Head of Financial Communications is expected to:

  • Develop robust end-to-end reporting processes, from information sourcing to presentation
  • Align official messaging with senior leadership perspectives and company’s core values
  • Quickly deploy communications and adapt to the audience
  • Manage a broad range of both proactive and reactive communication projects across our corporate functions
  • Set strategic communications direction for the CFO and the senior Finance leadership
  • Link finance to enterprise strategy and senior executives based on an understanding of both the business and financial conditions
  • Effectively identify, utilize and present data in a way that facilitates evidence-based decision-making
  • Ensure team is proactive and highly responsive to stakeholder needs, anticipating upcoming deliverables and taking accountability for proper execution
  • Maintain effective working relationships with external stakeholders including regulators and rating agencies
  • Inspire, lead and execute on CFO 2020 finance transformation initiatives, including data-driven financial analysis, automated reporting, and advanced analytics; develop staff and potential management successors; and improve processes with automation and programming
  • Create an environment that fosters high levels of employee engagement

    REQUIREMENTS:

  • 12+ years of experience leading high caliber financial communications and / or investor relations experience
  • Demonstrated track record of strong executive support and the ability to advise senior leaders on communications best practices
  • Excellent verbal and written communication skills with ability to convey complex materials to senior executives and Board of Directors
  • Bachelor’s degree in Communications OR Business/Finance/Accounting or related discipline
  • Advanced degree highly preferred strong writing skills, including experience writing financially-oriented briefings and presentations
  • High degree of financial acumen
  • Strong analytical skills; ability to analyze financial data sets and understand businesses across multiple industries
  • Experience with relevant data platforms, including Bloomberg, ThomsonOne, Rating Agencies, SNL.com, etc.
  • Organized and detail-oriented; multi-task various responsibilities
  • Proactive and self-motivated; anticipate upcoming client projects and deliverables
  • Excellent influencing skills
  • Ability to think critically and demonstrate good judgment. Demonstrate experience with creative problem-solving
  • Exceptional relationship building skills. Excellent interpersonal and verbal skills; professional phone and email communications
  • Innate desire to provide excellent service to clients
  • Ability to work well under pressure and manage multiple deliverables
  • Ability to travel between Boston and Springfield as needed

CORE VALUES

Focus on the Customer: We understand our customers well and look for every opportunity to deliver an experience that is clear, easy, personal, human, empowering and trustworthy.

Act with Integrity: We deliver on our promises by being open, honest and humble and by adhering to the letter and spirit of applicable laws, rules, regulations and company policies. 

Value People: We respect and learn from each other’s diverse backgrounds, experiences and ideas. We engage and develop people to their greatest potential. 

Work Collaboratively: We work together to achieve results by actively listening, seeking, understanding and creating solutions as a unified team driving toward one company, one culture, one brand.

Achieve Results: We focus on winning by exceeding expectations and getting better – everyone, every day.

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Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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