MassMutual
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Hybrid

Fraud Prevention Consultant

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MassMutual's Digital and New Business Fraud Team is focused the strategic prevention and detection of the ever-evolving threat of digital and new business fraud by developing a comprehensive strategy rooted in industry expertise, cutting-edge technology, research and the innovative implementation. The Fraud Prevention Consultant's role will be responsible for multiple cross-functional activities to support the identification and implementation of technical capabilities that support and enhance MassMutuals' fraud capabilities through new and emerging threat detection solutions. Responsibilities of this will be, ( but not limited to) :

  • Assess gaps and vulnerabilities within the digital channel and provide technical insight on improvements
  • Function as a technical expert to research and analyze digital activity to detect and remediate emerging threats as well as implement standard operating procedures ( SOP's) used by the Fraud Analyst team
  • Performing risk assessments and gap analyses ( planned and ad-hoc) to identify and evaluate fraud risks and control weaknesses
  • Ensure appropriate countermeasures are in place to mitigate risks
  • Build cross functional collaboration to enhance enterprise fraud prevention and detection capabilities
  • Reporting and tuning monitoring rules to address false positives and and negatives, leveraging indicators and patterns of compromise to identify at risk customers and company assets
  • Monitoring, testing and evaluating the effectiveness of business process and existing fraud prevention controls and protocols
  • Consolidating data to show continuous improvement, efficiencies and risks averted through Fraud Prevention efforts
  • Working collaboratively with internal customers and partners to quantify fraud risk and exposure
  • Ability to analyze and make recommendations, providing sound judgment, and escalating issues as appropriate
  • Strong communication, interpersonal and presentation skills
  • Providing consultation to internal customers and business partners

 

Requirements for the role

  • 5+ years detecting and preventing financial fraud in related industry
  • 1+ years experience with investigative tool sets such as: NIDS, NIPS ,SIEM or comparable ( i.e. Splunk, QRadar, Securonix) or other relevant industry tools
  • Experience with Financial Crimes / AML monitoring platforms ( i.e. NICE-Actimize, FiServ-FRCM, FICO-Falcon) or comparable industry tools
  • Experience performing intrusion detection, threat hunting and prevention, monitoring, documentation of investigations
  • Proven success in meeting project milestones
  • Self motivated. working in fast-paced environment with minimal supervision
  • Proficiency in MS Office ( Outlook, Excel and PowerPoint)
  • Excellent analytical skills and demonstrated problem solving
  • Flexible, with ability to adapt to changing priorities
  • Ability to negotiate and influence key business partners

 

Preferred requirements

  • 2+ years experience in risk manager, internals controls or audit
  • Bachelors degree in related field
  • 2+ years project management experience, Agile experience preferred
  • Certified Fraud Examiner ( CFE) certification

 

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What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/corporate-responsibility/foundation
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employees can either attend the in-person all-hands meeting, watch live via Zoom, or watch the recording. All employees are invited to submit questions.
Employee awards
Flexible work schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental insurance
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision insurance
Health insurance
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Our general medical travel benefit covers abortion-related travel.
Financial & Retirement
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) matching
Performance bonus
Charitable contribution matching
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Pay transparency
Child Care & Parental Leave
Childcare benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous parental leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Family medical leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Company sponsored family events
MassMutual offers many opportunities for family events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings like annual pride parades.
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid volunteer time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid holidays
Paid sick days
Occasional illness: up to 5 days per calendar year.
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
320 hours of caregiver leave to take of loved ones when it matters most.
Office Perks
Commuter benefits
Free daily meals
Free snacks and drinks
Some meals provided
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
MassMutual's wellness wallet is a stipend available to all employees, and can be used for myriad wellness-related purchases, including home-office purchases.
Meditation space
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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