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Digital and Customer Experience- Compliance

| Greater Boston Area

Overall Responsibility

  • Key Compliance liaison and support for Digital Experience and Data Sciences partners ( Enterprise Technology and Experience Group- ETX )
  • Seek opportunities for Compliance to engage early and engage regularly, throughout the digital product life cycle
  • Using the risk-based Digital and Data Compliance Program to manage the Compliance engagement with ETX partners
  • Be a cross functional team player, by the engaging the appropriate Compliance, risk, legal and other control partners and working closely with them.
  • Ensure seamless collaboration across C&E for all digital projects
  • Use tools such as Jira to document digital projects through the life cycle, with a focus on key risks
  • Provide visibility across C&E on emerging risks and opportunities through clear and timely communications
  • Ensure transparency with ETX business partners through proactive outreach, sharing of information and risk education
  • Incorporate AGILE principles and design thinking with a focus on end consumer experience
  • Show curiosity and passion for continuous learning and upskilling in the area of digital technology, associated risks and emerging regulations in this field.

Candidate Qualifications

  • 8+ years of experience in the financial services industry with a strong knowledge of core financial products and services offered through MassMutual and its affiliates
  • Bachelor’s degree required, Master’s degree preferred
  • Background in Compliance, Risk, Internal audit, Law, etc. preferred
  • Demonstrated ability to create an environment of trust through integrity.
  • Ability to work effectively in matrix structures, across different geographical locations
  • Familiarity with the AGILE methodology
  • Demonstrated ability to champion and adapt quickly to change
  • Well versed in current consumer technologies and a personal user of common technologies and platforms (e.g., mobile, IoT, social media)
  • Adept as using technology and tools like Jira, Confluence, Visio

CORE VALUES

  • Focus on the Customer: Know your customers well; add value with a sense of urgency.
  • Act with Integrity: Be trustworthy, adhere to high ethical standards and adhere to the letter and spirit of applicable laws, rules, regulations and company policies
  • Value People: Lead people to success; appreciate diverse backgrounds, ideas and experiences.
  • Work Collaboratively: Partner with others to achieve results that leverage the right resources
  • Achieve Results: Focus on winning; consistently exceed expectations, beat the competition
Read Full Job Description

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • BashLanguages
    • GroovyLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Redux SagaLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TealiumAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

470 Atlantic Avenue, Boston, MA 02110

An Insider's view of MassMutual

How do you collaborate with other teams in the company?

As a Product Owner, I spend most of my time collaborating with others across different business units. On any given day, I could be spending time brainstorming design concepts of upcoming features with our design team or assisting them with presenting these concepts to outside users as part of our user testing process.

Ryan

Digital Product Owner

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Product Manager

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
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