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Claims Processor

| Greater Boston Area

DESCRIPTION SUMMARY: Proactively evaluates invoice submissions from business partners to assess compliance with operational policies and procedures designed to enhance revenues, contain costs or improve operational effectiveness and efficiencies. Responsible for conducting audits for claims operations to assess effectiveness of advanced business rules/controls, accuracy of invoices and payments, compliance with rate agreements and regulations. Gathers and analyzes audit evidence. Comprehends and interprets reject reasons and applies appropriately to Service Provider invoices. Corresponds with Service Providers for additional information needed to process payment. Perform value-added financial, operational, and compliance audits of complex audit projects


  • Reviews submitted invoices and compares to published service provider rates, using mileage software and business rules in order to determine acceptance or rejection of payment on claim prior to processing.
  • Understands and interprets reject reasons and applies appropriately to service provider invoices.
  • Utilizes processing system to research all claims issues.
  • May authorize stop pay and re-issue of checks to service providers.
  • Researches incorrect purchase orders on service provider claims to determine validity of claim.
  • Corrects documentation to reflect actual service provider utilized during customer service call.
  • Analyzes data obtained for evidence of deficiencies in controls, duplication of effort, extravagance, fraud, or lack of compliance with policies or procedures.
  • Prepares and submits audit findings and makes recommendations to management.


EDUCATION: High School Diploma/G.E.D or equivalent work experience.

EXPERIENCE: 1-2 years related work experience in fast paced data entry/transaction processing background and knowledge in automotive industry preferred.

SKILLS: Demonstrates thoroughness, creativity, foresight, and use of sound business judgment in the application of invoice processing principles, corporate policies, and business practices. Possess excellent attention to detail and strong problem solving skills. Analytical ability. Strong PC skills, Technical skills required in word processing, spreadsheet software. Strong Time Management skills. Excellent oral and written communication skills. Must have self-motivation, initiative and ability to handle multiple projects simultaneously.

WORKING RELATIONSHIPS: Communicates with associates, customers and service. Providers in a professional manner. Effectively teams with peers, supervisors and management to achieve corporate and client goals.

ADDITIONAL REQUIREMENTS: Ability to work flexible schedule as business needs dictate. Demonstrates ability to work independently.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • ZohoCRM


We are located in Medford, MA, right at Wellington Station with close access to the MBTA, I-93, Assembly Row, and a stones throw away from Boston.

An Insider's view of Agero

What projects are you most excited about?

“We're passionate about making the roads safer with our Driver360 mobile platform. We’ve developed crash detection technology that helps people when they're most in need, and we're using billions of miles of driving data to study crash risk factors and find ways to help people avoid crashing in the first place.”


Sr Data Scientist, Business Intelligence

How does the company support your career growth?

Agero has provided me the opportunity to work on a number of different strategic, cross-functional projects.


Manager, HR Initiatives

What's the biggest problem your team is solving?

Our Engineering/IT teams are moving to the Amazon AWS cloud, which involves a lift/shift for some applications as well as rewriting other applications to be more micro service orientated. This effort is a huge transformation which includes new roles, training and re-thinking how IT operates as a cloud service organization.


Director, DevOps

What are Agero Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Whether it's personal development or for general education about our business, Learn at lunch is a big part of who we are!

Additional Perks + Benefits

We’ve got the benefits you’re use to and some you aren’t – including flexible health and dental care from your choice of doctors. We take care of the time off and allow you to make decisions about how much you want to carry over from year to year so you can recharge your batteries and achieve harmony both inside and outside of the workplace. How many places set you up with laptops and two monitors as standard fare? We’ve got more discounts and perks than you can count on 2 hands – and they are meaningful! Plus we offer a free subscription to the CC Motor Club.

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