Site Reliability Engineer

| Greater Boston Area
Site Reliability Engineer
LogRocket's mission is to help engineering and product teams create excellent experiences for their customers. By recording videos of user session, along with logs and network data, LogRocket intelligently highlights UX issues and surfaces the root cause of every bug.
In this role, you'll build and maintain the tooling and infrastructure that allows LogRocket and our customers to deploy, scale, and monitor a high-throughput event processing system. You will handle on-call events, help with issue resolution, own post-mortems, and advocate for changes to improve the stability and security of the platform. For customers with on-premise hosting, you will be a technical resource to help them effectively run LogRocket in uniquely constrained environments across a variety of cloud offerings.
We recently raised a $15M Series B and are currently doubling in usage every few weeks. It's a great time to join!

Sample Projects

  • Work with members of the engineering team to identify and resolve spikes in processing latency in our ingestion worker pool
  • Help build tools to streamline the onboarding and release process for customers using LogRocket's On-Premise offering
  • Collaborate with our sales engineers to set up a customer’s LogRocket installation in a completely air-gapped environment
  • Overhaul a fleet of nginx load-balancers handling 100s of thousands of requests per second without incurring downtime
  • Automate database scaling to improve operating cost while maintaining the ability to respond to traffic spikes

What We Look For

  • Familiarity with the state of the art in cloud technologies, including common providers, specific tools of the trade, and their strengths and weaknesses
  • Experience operating applications and databases with demanding scalability or availability requirements
  • Proven expertise in modern container orchestration practices (we use Kubernetes on GKE)
  • A strong understanding of the performance, architecture, tooling, and cost of cloud systems
  • A security focused mindset with a solid understanding of incident response and risk mitigation
  • A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team and customers

Benefits & Perks

  • Catered lunch throughout the week and a fully stocked kitchen with all your favorite snacks (healthy AND non-healthy)
  • Open vacation policy - we all work hard and take time for ourselves when we need it, no strings attached
  • Extensive Health, Dental, Vision benefits paid for by us, along with 401k and Commuter benefits
  • Generous stock options - we all get to own a piece of what we’re building
  • Regular team outings and activities (craft nights, boat cruises, excursions out of the city, and many more!)
  • Flexible working hours and location
  • Ample opportunities to learn and take on new responsibilities in a fast-paced, growth-mode startup

About LogRocket
LogRocket was founded in 2016 by Matthew Arbesfeld and Ben Edelstein, a computer science duo who have been building products together since the 3rd grade. Frustrated by how difficult it was to understand their customers' experiences, Arbesfeld and Edelstein set out towards an audacious goal: make every experience on the web as perfect as possible.
Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.
LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • ElasticDatabases
    • BigTableDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • IntercomEmail
    • MarketoLead Gen

Location

Conveniently located right next to the Downtown Crossing T-stop and minutes from South Station, and surrounded by endless lunch and post-work spots.

An Insider's view of LogRocket

What are some social events your company does?

At LogRocket, we love our events! From pumpkin carving to sunset harbor cruises, we're always looking for a good excuse to socialize with our growing team and celebrate our accomplishments.

Evan

Recruiting

What are LogRocket Perks + Benefits

LogRocket Benefits Overview

Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts (https://blog.logrocket.com/) give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.

Culture
Volunteer in local community
Frequent opportunities for employees to take time from work to volunteer at local organizations
Partners with Nonprofits
Monthly donations to local and national nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Quarterly DE&I meetings to discuss hiring and organizational practices
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
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