Site Reliability Engineer

| Cambridge

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edX is an open source educational software startup venture between MIT and Harvard. Our platform allows millions of learners around the world the opportunity to access education across a variety of different subjects. We are looking for a Site Reliability Engineer to join our Platform Health squad, responsible for operating the world's leading learning destination site and investing in solutions to help edX engineering teams deliver better software faster.

The ideal candidate has a strong DevOps profile and is comfortable working with complex systems in a cloud environment.

What you'll be doing

  • Build tools to automate and accelerate edX engineering teams’ ability ship code
  • Design and develop systems & processes that enable highly available, scalable systems
  • Leverage technology such as Python, Django, AWS, Docker, Kubernetes, Bash, Terraform, MySQL, Redis, elasticsearch and more to advance our platform 
  • Champion best practices by collaborating with other teams on a shared vision of success
  • Help the Open edX community, standing up their own edX platforms, make contributions to edX’s open-source codebases
  • Rapidly diagnose and resolve faults with services as a member of an on-call rotation focused on investing in actionable alerting and automation to reduce alert fatigue
  • Contribute to the company in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within edX.

Who you are

  • Four years professional experience with at least two years spent being responsible for production systems
  • Adept in programming languages, preferably Python experience
  • Working knowledge of Linux both as an end-user and as an administrator
  • Experience running web applications in a production environment
  • Strong business communication skills for interfacing with technical and non-technical business stakeholders

Nice-To-Haves

  • Nginx, MySQL, MongoDB, Django, Splunk, Git, and Jenkins experience
  • Understanding of automation tools, continuous integration pipelines, using CI/CD systems and configuration management

edX is an MIT startup company that offers highly competitive benefits and retirement plans, a pension program, free lunches every day, and meaningful work!

We strongly believe that diversity of experience, perspectives, and backgrounds will lead to a better workplace for our employees and a better product for our learners and educators. This is something we value deeply and we encourage everyone to help us increase access to education across the globe. Are you ready to be a part of our Mission?

Sorry, Visa sponsorship is not available.

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Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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