Senior Solutions Architect

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About Us

DUST Identity provides security, integrity, and traceability to the world’s supply chains. DUST, or Diamond Unclonable Security Tag, uses diamond particles as unique and unclonable markers on individual items. Think of a barcode, but invisible, unfalsifiable, and made with diamonds! With DUST, customers can ensure that every physical object — whether an airplane part, microprocessor, or priceless work of art — is verified, authenticated, and ultimately, trusted.

DUST Identity is a fast-growing venture-backed startup at the intersection of innovations in materials, hardware, and software. DUST Identity is looking for new team members who are eager to take on the challenge of building the industry standard for physical object identification and security.

Your Impact

We are seeking a Senior Solutions Architect to join our team. As part of the Client Operations team, this individual is responsible for providing technical consultation during the sales process and for collaborating directly with clients to complete the technical integration of DUST’s software platform. This role acts as the primary technical resource within the Client Operations team and interfaces directly with the software development team to manage implementations.

Responsibilities include but are not limited to:

  • Work directly with clients to analyze and understand their current environments, systems, tools, and technical requirements to define integration points with DUST technology to meet business goals
  • Provide technical expertise and support, including developing solutions for complex customer issues
  • Be a technical authority for the product by staying current on product feature releases and the expanding set of API endpoints
  • Assist the Sales team during technical deep-dives by leading conversations around DUST’s API’s, integration capabilities, security posture, and system architecture with the client
  • Collaborative with internal technical and sales resources to share best practices, evolve processes, provide client updates, and receive expertise as the need arises for various opportunities. 
  • Liaise with cross-functional internal and client teams and provide high-level technical project management
  • Provide ad-hoc technical support to current accounts when issues arise that can’t be resolved by account management

    What You Bring

    • 7+ years of experience as a Solutions Architect or similar role
    • Superior communication skills, including the ability to communicate clearly with non-technical individuals and crystallize insights stakeholders themselves may not be able to effectively articulate
    • Excellent people skills; able to work with internal and external teams of varying sizes, technical abilities, and levels of authority
    • Thorough, detail-oriented, and organized with the ability to prioritize
    • Strong familiarity with data structures, relational databases, and cloud infrastructure
    • Fluent in Python and Javascript; familiar with C# and Java a plus
    • Bachelor's Degree in a technical field

      Details You Should Know

      • Start Date: Immediately
      • Must have legal right to work in the United States without sponsorship
      • Location: Newton, MA; hybrid on-site/remote available
      • Compensation: Market Competitive + Equity
      • Travel: 10-15%
      • DUST Identity is an equal opportunity employer

        What We Offer

          • Award-winning startup with a product that matters
          • Equity
          • 401k
          • An abundance of snacks/coffee
          • Medical, dental, vision, LTD, and life insurance
          • Flexible paid time off policy
          • Casual dress
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          Technology we use

          • Engineering
          • Product
          • Sales & Marketing
            • JavascriptLanguages
            • PythonLanguages
            • FlaskLanguages
            • ReactLibraries
            • ReduxLibraries
            • Node.jsFrameworks
            • Serverless FrameworkFrameworks
            • PostgreSQLDatabases
            • DynamoDBDatabases
            • Google AnalyticsAnalytics
            • BalsamiqDesign
            • IllustratorDesign
            • PhotoshopDesign
            • SketchDesign
            • SolidWorksDesign
            • JIRAManagement
            • WrikeManagement
            • CraftCMS
            • HubSpotCRM


          We're directly next door to the popular Jack's Abby craft brewery and a 10 minute walk from the commuter rail - oh, and we're a reverse commute!

          An Insider's view of DUST Identity

          What's the biggest problem your team is solving?

          From parts in fighter jets to tomatoes in the grocery store, how do we know that products are genuine and produced according to the seller's promises? Identity is the key to trust. We create trust by providing an unclonable fingerprint for physical things that securely binds objects of any size to their digital records.


          VP of Operations

          What makes someone successful on your team?

          Initiative and inquisitiveness. Since joining I've seen a culture that fosters assumption challenging, creative problem solving, and ownership. I think anyone who is excited to listen actively to others; engage with and challenge ideas; and drive innovation would thrive at DUST.


          Head of Cloud Services

          What are DUST Identity Perks + Benefits

          DUST Identity Benefits Overview

          We provide flexible PTO, competitive salaries, company stock options, 401(k), great medical, dental, and vision, and PARKING. We're always looking for ways to improve our offerings and welcome input from our employees.

          Volunteer in local community
          Friends outside of work
          Eat lunch together
          Team owned deliverables
          Team based strategic planning
          Group brainstorming sessions
          Open office floor plan
          Health Insurance & Wellness Benefits
          Disability Insurance
          Dental Benefits
          Vision Benefits
          Health Insurance Benefits
          DUST Identity's health insurance plans include an optional Health Savings Account with an employer contribution.
          Life Insurance
          Wellness Programs
          Mental Health Benefits
          Retirement & Stock Options Benefits
          Company Equity
          Performance Bonus
          Child Care & Parental Leave Benefits
          Flexible Work Schedule
          Remote Work Program
          Vacation & Time Off Benefits
          Unlimited Vacation Policy
          Generous PTO
          Paid Holidays
          Paid Sick Days
          Perks & Discounts
          Casual Dress
          Company Outings
          Stocked Kitchen
          Some Meals Provided
          Fitness Subsidies
          Professional Development Benefits
          Cross functional training encouraged
          Promote from within

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