Senior Software Engineer, Sustaining & Escalations

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The newly formed Sustaining & Escalations team at edX is looking for a Senior Software Engineer to join their team. The Sustaining & Escalations team is the first engineering contact within our cross-functional organization to respond to challenges that arise from operating a complex, consumer-facing web application. The team helps to identify areas where they can create a stronger foundation of code as well as helping other engineers to be more effective.

The ideal candidate will have full stack experience, a desire to make the platform better for everyone, the ability to investigate within an extensive code base as well as the ability to work and communicate cross-functionally, independently, and with the team to drive their solutions over the finish line.

The Sustaining & Escalations team values a collaborative, open-minded culture, and iterative process. You will work to help and support your peers and the teams around you. The ideal candidate will value teamwork, communication, and a desire to further access to education all over the world!

Responsibilities:

• Debug & troubleshoot complex problems in live environments
• Verify that code changes are scalable, reliable, and maintainable
• Look at overall issue trends to identify components that would benefit from deeper refactoring
• Communicate status updates with cross-functional stakeholders and international teammates

Qualifications & Skills:

• 5+ years of industry experience
• Real-world experience with Python and Django
• Aptitude to learn new technologies quickly
• Passion for problem solving, with the ability to be resourceful and “figure things out”
• Strong communication skills, including the ability to “translate” between technical and non-technical stakeholders

Preferred:

• Able to code front to back with the following: Python, Django, HTML, CSS, Javascript, MySQL
• Experience working cross-functionally as well as with remote teams
• Contributor to or consumer of Open Source Frameworks
• BS in Computer Science or relevant experience

edX is an MIT Start-up company that offers a competitive benefits plan, a pension program, free lunches every day as well as a plethora of other fun perks and meaningful work! Are you ready to change the world?

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