Salesforce Platform Architect at edX

| Cambridge
Sorry, this job was removed at 5:07 p.m. (EST) on Thursday, September 17, 2020
Find out who's hiring in Boston.
See all Developer + Engineer jobs in Boston
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Salesforce Platform Architect

As the Salesforce Platform Architect, you will be part of the Business Systems team, designing and implementing Salesforce solutions to support edX go-to-market initiatives. You will build deep relationships with your stakeholders to understand both their processes and how their processes fit into the enterprise context. You will work cross-functionally with a team to research, develop, and implement enterprise-level best practices and solutions that will result in providing business users and leaders superior data for making better, faster business decisions. You’ll also coach colleagues on process management and improvement so as to build excellence and competency across the business.

You will:
  • be part of the Salesforce administrator team reporting to Business Systems Manager
  • spend 80% of your time designing and implementing solutions
  • serve as an expert on how to use Salesforce, and other business systems, to operate the edX business efficiently and effectively
  • develop solutions to support and improve business processes in alignment with IT strategy and architecture
  • lead cross-functional projects to implement new integrations, processes, and technical solutions using Salesforce enterprise solutions
  • contribute towards the prioritization, project planning, and ongoing activity management with the Salesforce administrator team, which includes both in-house and outsourced members
  • build a deep understanding of company business processes, from the team level to the enterprise level
  • identify and select best practices to document, optimize, and automate business processes across the business
  • provide thought leadership and consultation to colleagues around the company in business process improvement
You are:
  • an empathetic, thoughtful, and skilled professional who enjoys working with and building up others
  • highly skilled at problem solving and critical thinking in a technical context
  • highly skilled in systems-level and operational thinking
  • highly organized and detail-oriented
  • highly skilled at communicating, both written and verbally, with tact and empathy
  • excited and able to learn and support new technologies
  • taking ownership of your success
  • open to taking on new responsibilities as the needs of the organization evolve
  • continually learning new skills and developing your technical and business domain knowledge
You have:
  • 5+ years of working on designing and implementing Salesforce solutions for Sales teams
  • 3+ years of project/change management experience
  • 3+ years of business analysis experience
  • 2+ years of experience working with Salesforce CPQ - experience with other top tier CPQ products can be considered
  • big picture outlook combined with high attention to technical detail
  • strong business/commercial acumen
  • an excellent understanding of what constitutes a good user experience
  • experience with integration systems
  • experience leading project teams and managing business stakeholders
  • experience managing outsourced resources
  • experience working in an Agile environment

Are you ready to join a company that’s transforming the education landscape?

At edX, we provide a platform that allows our College, University, and Business partners to serve world-class educational content to everyone, everywhere. Our customers are individual learners from around the world; our College, University, and Business partners who provide courses on our platform; and enterprise businesses who provide access to edX content to their workforce. As we continue to grow, we’re investing in operational excellence across the business. Your contributions on the IT team will help create a solid foundation of technology and data for executing our business vision and bringing education to learners across the world.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases

Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

Our benefits are competitive, with comprehensive health insurance, generous PTO, and various ways to build your skills while on the job.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
We have four ERGs: LGBTQIA+, Black/African-American, LatinX, and Women at edX.
Hiring Practices that Promote Diversity
- Internships on our Engineering team for Non-traditional backgrounds (no CS degree). - Inclusive job descriptions - Competency-based/behavioral interviews - Interviewers trained on unconscious b
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
We have access to therapy and coaching sessions.
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Home Office Stipend for Remote Employees
Employees are granted money to set up their office, as well as being able to reimburse monthly expenses like internet and phone.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.
Online course subscriptions available
Customized development tracks
More Jobs at edX7 open jobs
All Jobs
Design + UX
Dev + Engineer
Internships
Marketing
Sales
Marketing
new
Cambridge
Sales
new
Cambridge
Developer
new
Cambridge
Internships
new
Cambridge
Design + UX
new
Cambridge
Developer
new
Cambridge
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView edX's full profileSee more edX jobs