Salesforce Lead Architect

| Greater Boston Area
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PURPOSE:

The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).

Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.

There’s a reason more than 8,000 companies—including Drift, the LA Clippers, Hugo Boss, Docusign, and Nissan—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.

POSITION:

The Business Applications Lead Architect is responsible for the technical leadership, architectural design, and scalability of PI’s Salesforce organization, which powers the daily operations for our 600+ certified partners, 1,500+ users and 8,000+ customers. The Architect will establish and oversee governance around PI’s business systems architecture, set a roadmap for continuous infrastructure improvements, and lead a team of Salesforce Developers/Solution Architects through designing and developing complex and scalable technical solutions.

YOUR DAY-TO-DAY:

  • Manage, mentor and develop a team of Salesforce developers and/or Solution architects; design, create and enhance application architecture and shape the architectural vision and roadmap for the organization.
  • Define overall architectural principles and framework. Establish best practices, standards and operational guidelines, with focus on continuous improvement of platform reliability and serviceability.
  • Be the lead subject matter expert in driving the industry best practices for the CRM ecosystem and associated integrated tools.
  • Provide technical oversight and governance of PI’s Salesforce platform and related business systems to ensure architectural integrity. 
  • Consult and guide technical leads on best practices for designing solutions to be built on PI’s business systems.
  • Prepare technical design documents for complex projects involving custom integrations, and data migration.
  • Maintain and drive continuous improvement of DevOps methods and practices.
  • Stay current on Salesforce releases, new features, product roadmaps and applications available from 3rd parties on the Salesforce AppExchange. 
  • Evaluate and quantify the impact of new technologies proposed by teams throughout the business and perform a review of all systems prior to purchase. 
  • Review impact of decommissioning old systems and processes and document these impacts for the business systems team to perform the necessary changes. 
  • Assist the business applications scrum teams as needed with building solutions on the Salesforce platform.

SHOULD YOU APPLY?

If you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!

  • Salesforce certified, ideally with either Technical architect, Systems architect, or Solution architect.
  • 5+ years experience in an organization with a complex technology landscape and a proven track record of complex project delivery using Agile development practices.
  • Strong understanding of the Salesforce Security model with hands-on experience in Salesforce configuration / customization using Apex, Visualforce, Triggers, Scheduled and Batch classes, Salesforce Shield, AURA, Lighting web components (LWC).
  • Ability to develop technical performance architecture that solves most complex performance issues.
  • Deep understanding of: Sales Cloud, Service Cloud, Salesforce Communities and Pardot (or related marketing automation platform).
  • Experience with implementation of DevOps and source code management tools. Understanding of best practices when implementing and working with CI/CD infrastructure.
  • Experience with Agile methodologies, including scrum and continuous integration environments.
  • Experience with integrating Salesforce.com with 3rd party applications using SOAP/REST API, Middleware, etc.
  • Experience with CPQ & Quote to cash processes in a SaaS & recurring revenue company is ideal. Previous experience integrating ERP systems into Salesforce is a plus. 
  • Practical familiarity with microservices architecture concepts, including API gateways, security, scaling and resiliency, and operational monitoring.
  • Understanding of managed packages and its coexistence with existing Salesforce environments.

Those who excel at The Predictive Index are:

  • Cross-functional: At PI, we work as a team!
  • Smart: They learn our systems and our industry quickly.
  • Energetic: We have a vibrant office, and when you’re on, you’re on.
  • Driven: We’re growing fast so you MUST be willing to roll up your sleeves.
  • Fun: Because we work hard, we like to play hard—and we hope you do too!

The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

The Predictive Index is an Equal Opportunity Employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • .NET CoreFrameworks
    • PardotAnalytics
    • DoceboAnalytics
    • AsanaManagement
    • JIRAManagement
    • DomoManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM

Location

Our office is close to lots of restaurants and a huge shopping area. Just minutes from the Rt. 128 train station, we're commuter friendly to everyone!

An Insider's view of The Predictive Index

How would you describe the company’s work-life balance?

I think The Predictive Index really puts its people first. My manager has been really supportive of my needs in and out of the office. I think having a manager that cares about me as a whole person makes me feel more fulfilled and energized to come to work.

Caraline

Recruiter

What does your typical day look like?

I'd say a good third of a "typical" day is spent meeting with people to make sure our team is building the right stuff and in the right way. Another sixth my day is spent interviewing or thinking about hiring and onboarding since we’re growing so fast. The last half of my day is hopefully spent programming! Building cool stuff is my favorite!

Stefan

Lead Software Engineer

How does the company support your career growth?

PI and my team have done a lot to map out a career path from having monthly discussions to filling out a personal development chart. This has allowed me to clearly see a future as well as understand what it is going to take to achieve my goals, and I know PI will help me get there.

John

Business Development Representative

What is your vision for the company?

Operations at PI enables all business units to empower members to maximize their creativity. I envision PI's growth to be powered by scalability, where systems and intelligence allow us to focus on high-value activities; where departments partner in successful cross-functional initiatives enabled by optimal automation.

Maribel

Senior Vice President, Operations

What’s the vibe like in the office?

It’s vibrant and full of energy with animated discussions every direction you turn. It may sound weird, but it feels like there is knowledge in the air you breathe. You learn something new every day just by interacting with the talented people you work with.

Zoya

UX Researcher

What are The Predictive Index Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
We partner with organizations around Boston like Fathers Uplift, as well as Friends of the Blue Hills, Westwood Food Pantry, Needham Community Council, the Greater Boston Food Bank, and Toys for Tots.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks
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