Salesforce CPQ Engineer
PURPOSE:
The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).
Our mission is “Better work, Better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.
There’s a reason more than 8,000 companies—including Nissan, Citizens Bank, Drift, Subway, Blue Cross Blue Shield, Docusign, and Omni Hotels—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.
The Predictive Index is a place where people with diverse backgrounds, experiences, and perspectives collaborate on amazing, important work. We celebrate our differences, knowing that they are fundamental to our success as an organization. “Better Work, Better World,” starts here, in an organization where every member of the PI community is valued, respected, and welcome. We encourage people from underrepresented backgrounds to apply.
Salesforce Administrator, CPQ & Quote-to-Cash Systems
PURPOSE:
The Predictive Index -- the world leader in Talent Optimization -- is a product-led technology organization and award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).
Our mission is “Better work, better world," and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.
There’s a reason more than 9,000 companies—including Drift, the LA Clippers, Hugo Boss, DocuSign, Blue Cross Blue Shield, and Nissan—trust PI to help them hire top talent, design winning teams and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.
POSITION:
We are looking for an analytical and intellectually curious Salesforce CPQ Administrator to serve as a key systems engineer for PI’s Quote-to-Cash systems (Salesforce CPQ, AdobeSign, Avalara, NetSuite). The ideal candidate will have a proven track record of implementing deceptively simple solutions and a deep understanding of CPQ, ERP systems, SaaS, and subscription management processes. In this role you will collaborate with the Salesforce Solutions Lead, Product Owner, Business Analyst, Technical architect and Developers to deliver and maintain a frictionless quote-to-cash experience for internal and external users.
YOUR DAY-TO-DAY:
- Implement and maintain elegant, scalable, and sustainable solutions on the Force.com platform across Sales Cloud, CPQ, Service Cloud and Customer / Partner Communities with best practices in mind.
- Serve as an escalation point for complex and/or critical business issues and processes with particular emphasis on CPQ and related applications.
- Seek out ways to leverage the Salesforce platform and CPQ application to improve processes and productivity and make recommendations to support the rapid scaling of our high-growth organization.
- Implement enhancements and capabilities to
- Configure, implement, and update managed packages, sharing, and complex Salesforce automation (flows, process builders, workflow rules) to support the scalability of our quote-to-cash systems.
- Create/update system documentation including configuration changes, data mapping requirements, functional designs, test cases and deployment plans.
- Collaborate with internal stakeholders to develop and implement business requirements, process flows, configuration and testing.
- Identify and leverage new trends and features in Salesforce and associated technologies to maximize the potential of the Salesforce.com platform.
- Work in an agile and dynamic environment to facilitate timely responses to changing project requirements and company objectives..
SHOULD YOU APPLY?
If you’ve got all the below skills, drop what you’re doing right now and reach out. If you’ve got some of these skills, we still want to hear from you!
- Extensive hands-on experience designing CPQ workflows and processes (product packaging, discounting, approvals, etc.) that are tightly integrated with systems like Salesforce and NetSuite.
- Strong problem-solving, critical thinking, and analytical skills to build and interpret logical rules, data tables, and complex relationships.
- Proven track record of learning new technical systems and tools from scratch, and then becoming a subject matter expert in those areas.
- Salesforce Administrator certification (required), Salesforce Advanced Administrator and CPQ Specialist certifications strongly preferred. Netsuite Administrator certification is a plus.
- Experience with Agile methodologies, including scrum and continuous integration environments (Copado, Github, etc).
Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.
Teamwork: Focus on the “we,” not the “me.”
Honesty: Follow your moral compass.
Reliability: Be someone others can count on.
Energy: Be balanced, be energized.
Action: Errors of action are better than errors of inaction. Be brave.
Drive: Own it.
Scope: Don't try to boil the ocean.
The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
The Predictive Index is an Equal Opportunity Employer.
Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.
Teamwork: Focus on the “we,” not the “me.”
Honesty: Follow your moral compass.
Reliability: Be someone others can count on.
Energy: Be balanced, be energized.
Action: Errors of action are better than errors of inaction. Be brave.
Drive: Own it.
Scope: Don't try to boil the ocean.
The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
The Predictive Index is an Equal Opportunity Employer.
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