Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Comparably have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by BostInno, HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.
Who You Are:
Like Boston runs on Dunkin’, Hometap runs on Salesforce. We are looking for a certified Salesforce Admin who can maintain and enhance our Salesforce instance. The ideal candidate has deep experience with the administrative side of Salesforce, is familiar with Salesforce Flows, and the go-to in-house Salesforce expert. You’ll work closely with our sales, sales operations, and engineering teams to ensure our Salesforce platform is robust, maintainable and improved as necessary.
What You'll Do:
- Troubleshoot and diagnose Salesforce errors, provide solutions and workarounds to ensure high levels of reliability
- Plan for and support required changes for the three major Salesforce releases each year
- Act as a partner to engineering teams who will look for your guidance and recommendations as we build out the integration between salesforce and our core platform
- Perform daily administration such as data manipulation, data loading, merging of duplicate records, managing custom fields, objects (both standard and custom), layouts, list views, and Flows.
- Build reports and dashboards and maintain a solid information architecture and data hygiene.
- Monitor internal communication channels to identify proactive enhancement opportunities
- Support the development of additional Salesforce functionality to enhance performance of business processes
- Manage deployments across orgs using change sets or equivalent DevOps tools
- Work closely with engineering when deploying configuration changes to ensure all Salesforce environments (production and sandboxes) remain in sync
- Create and maintain robust technical documentation on changes to the org
What You Bring:
- Minimum of 2 years working directly as a Salesforce Administrator
- Strong knowledge of flows, approval processes, custom objects, metadata types, SOQL, validation rules, permission sets, dynamic layouts, Lightning App Builder, custom settings
- Experience managing Salesforce security (OWD,FLS, role hierarchy, profiles, sharing rules)
- Strong problem solving and troubleshooting skills
- Good understanding of Salesforce governor limits with an ability to optimize org to respect those limits
- Salesforce Admin Certified (Required)
Desirable:
- Additional Salesforce Certifications (Advanced Admin, Platform App Builder)
Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments or interest over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.
Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.
Hometap is based in Boston, but will consider remote work for this position; however, the position must be performed in the United States entirely outside of Colorado.