Sales Engineer

ChaosSearch is a well-funded startup that signed a new $40M round of funding in late 2020.  Our mission is to enable every organization to have fast and easy access to data. Our cloud-built Data Lake engine delivers instant elasticity and unlimited scale, secure data access and disruptive pricing for Log and BI analytics.

Last year was a record breaking year for ChaosSearch. We tripled our customer base, increased revenue close to 8X, launched ChaosSearch 2.0 and ended the year with a $40 Million Series B financing round. We are building on this success and adding to our team in 2021. The time to join couldn’t be better.

The Role

ChaosSearch is looking for a world-class technical Sales Engineer to be part of a team that is responsible for the technical sales cycles of ChaosSearch presentations, proof-of-concepts and trials at our customers. The Sales Engineer will work directly with customers, partners, sales and the engineering and product teams to sell ChaosSearch. This person must be a self-starter and used to a fast-paced, fun, energetic environment and comfortable with dealing with ambiguity. This person must also have a passion to solve unique world-changing technology problems. The Sales Engineer will be responsible for providing the technical expertise to make ChaosSearch customers successful.

Responsibilities

• Be a technical expert on all aspects of ChaosSearch
• Work hands-on with customers to demonstrate and prove out the ChaosSearch technology.
• Maintain deep understanding of competitive and complementary technologies and vendors and how to position ChaosSearch in relation to them
• Collaborate with Product Management, Engineering, and Marketing to continuously improve ChaosSearch products and positioning
• Support the technical needs of customers and resolve technical issues, along with engaging them on any additional issues, problems, or opportunities regarding the ChaosSearch service.
• Working with the ChaosSearch Sales Team, prepare and present the ChaosSearch service and address any technical questions or concerns that come up during the sales cycle.
• May include travel to clients and potential client sites, hosting remote meetings, and serving as a technical interface with customers.
• Support broader Sales and Marketing efforts including content creation, webinar presentations, trade show participation, and general technical support.

Qualifications

• 5+ years as a Sales Engineer/Solutions Architect
• Understanding of log management systems, preferably the ELK stack and Elasticsearch
• Domain experience in any of the following areas: SaaS services, Cloud Solutions (AWS/Azure/GCP), Log Management and Log Analysis,
• Knowledge and understanding of distributed systems architectures
• Knowledge of Information Retrieval and/or Analytics domain
• Understanding of Linux, Java, and databases
• Software coding experience with C/C++, Java, Python, Ruby, Perl, Bash
• Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase, Spark)
• Familiarity and experience with common BI and data exploration tools (e.g. Kibana, Looker, Tableau)
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, GCP, etc.)
• Experience implementing ETL pipelines using custom and packaged tools
• Experience using AWS services such as S3, IAM, SQS, Kinesis, EMR, Redshift, Athena
• Successful track record selling enterprise SaaS software
• Great presentation skills with the ability to speak in front of audiences both large and small

About ChaosSearch

Headquartered in Boston,  we are conveniently located across the street from TD Garden -- a 60 second walk from North Station and the Orange Line.  Besides excellent benefits, we offer a competitive compensation package, career growth, and a hybrid working model. Our culture has been described as a “we culture”.  We’re a team building an amazing, successful product and company.

At ChaosSearch, we are committed to building and fostering a culture where everyone feels included, valued, and heard. Our belief is that a commitment to diversity and inclusion enables us to create a better experience for everyone. However you identify and whatever background you bring, please apply if this is a role that would make you excited to come to work each day. 

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