SaaS Integration Architect

| Cambridge
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Are you ready to join a company that’s transforming the education landscape? At edX, we provide a platform that allows our College, University, and Business partners to serve world-class educational content to everyone, everywhere. Our customers are individual learners from around the world; our College, University, and Business partners who provide courses on our platform; and enterprise businesses who provide access to edX content to their workforce. As we continue to grow, we’re investing in operational excellence across the business. Your contributions on the IT team will help create a solid foundation of technology and data for executing our business vision and bringing education to learners across the world.

As the Integration Architect, you will be part of the Business Systems team, and our first full-time Integration hire. You will spend most of your time on solution delivery, where you build deep relationships with your stakeholders to understand both business processes and how integration solutions add value to processes and teams. You will also collaborate with the Data Engineering and Data Analytics  teams on cross functional projects to deliver superior data in the right systems at the right time to enable better, faster decision-making. You will support IT & Data leadership with recommendations and applications of integration principles, standards, and strategies to mature our organizational integration capabilities. Last but not least, you will help our team build a Center of Excellence to guide and empower colleagues in how to build excellence and competency within the Integration domain. 

You will:

  • be part of the Business Systems team, reporting to the Manager of Business Systems
  • spend 80% of your time designing and implementing integration solutions throughout the value delivery lifecycle, from intake of business requirements to analysis, design, delivery, test, deploy and ongoing support and maintenance. This is a very hands-on individual contributor role, often working with outsourced resources for delivery.
  • work directly with cross functional teams and customers to arrive at highly performant and scalable solutions in alignment with IT strategic goals and architecture
  • be comfortable with getting inputs and buy-in from stakeholders, managing project dependencies effectively, and handling change management in a high growth environment
  • stay focused on the most important and highest impact work, embrace a continuous, rapid cycle of discovery and delivery, and measure progress along the way
  • build a deep understanding of business processes, from the team- to company- level, seeking empathy to understand others and documenting your learning along the way
  • contribute towards IT Governance and Enterprise Architecture principles and frameworks, applying integration principles and standards to guide technology decisions
  • provide thought leadership and consultation to colleagues around the company with integration know-how and best practices
  • contribute towards building a Center of Excellence within the Integration domain, coaching business users on how to build effective integrations with tools like Zapier. 

You are:

  • an empathetic, thoughtful, and skilled professional who enjoys working with and building up others
  • highly skilled at problem solving and critical thinking in a technical context
  • highly skilled in systems-level and operational thinking
  • highly organized and detail-oriented
  • highly skilled at communicating, both in writing and verbally, with tact and empathy
  • excited and able to learn and support new technologies
  • open to taking on new responsibilities as the needs of the organization evolve
  • continually learning new skills and developing your technical and business domain knowledge

You have:

  • 7+ years of experience in integration services delivery using enterprise grade applications (e.g. MuleSoft,, Celigo, Workato, Boomi, Zapier)
  • 5+ years of experience integrating large application platforms such as Salesforce, NetSuite, Workday, HubSpot, and Braze
  • 3-5+ years of hands-on delivery in the Quote to Cash domain (e.g. Salesforce - NetSuite)
  • 3-5+ years of leading cross functional projects and change management
  • a big picture outlook combined with high attention to technical detail
  • strong business/commercial acumen
  • an excellent understanding of what constitutes a good user experience for business users and data analysts
  • an excellent understanding of data management practices, including data privacy compliance
  • experience leading project teams and managing business stakeholders
  • experience managing outsourced resources
  • experience working in an Agile environment

Preferred Qualifications:

  • 5+ years of experience in a tech lead or architect role
  • 3-5+ years of hands-on delivery in at least one of the following domains: 
    • eCommerce (e.g. Stripe)
    • Marketing Automation (e.g. HubSpot, Braze)
    • Hire to Retire (e.g. Workday, Greenhouse)
    • Collaborative Productivity (e.g. Jira, Slack)
  • Experience in building an integration maturity model to shift from point-to-point integrations to process-driven, reusable APIs
  • Experience in architecting and building the foundation for microservices or message bus
  • Experience in data observability and building integration health dashboards, using monitoring and log management tools like OpsGenie, New Relic, Splunk
  • Experience in back-end languages such as Python, Java, or JavaScript
  • Experience using Atlassian suite of tools for project management and documentation (i.e. Jira and Confluence)
  • Experience using a process mapping and diagram tool such as Lucidchart

Why you’ll like it here: 

  • edX is collaborative at its core. You’ll work within your team and across the organization, allowing for continuous learning and discovery.
  • We’re on a mission to unlock our learners potential on a global level, seeking to create a more diverse, equitable and inclusive world. 
  • We set outcomes that matter and provide value in all that we do, from building meaningful products to serving the edX community. 

We understand that applying for a job can be intimidating. Applicants rarely meet every single job requirement, and we know there are many skills and backgrounds that will contribute to success in this role. 

That’s why we provide new employees with:

  • Employee onboarding and training sessions
  • Personalized 30/60/90+ day plans
  • Individual quarterly and annual goals 
  • Career pathways 

And much more to support you in your personal journey at edX! That said, if this role looks like a great next step for you, please apply… even if you can’t “check every box.” We’d love to hear from you! edX is the education movement for restless learners. Together with our founding partners Harvard and MIT, we’ve brought together more than 38 million learners, the majority of top-ranked universities in the world, and industry-leading companies onto one online learning platform that supports learners at every stage. And we’re not stopping there—as a global nonprofit, we’re relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases


edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.


Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.


Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

Our benefits are competitive, with comprehensive health insurance, generous PTO, and various ways to build your skills while on the job.

Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Diversity Employee Resource Groups
We have four ERGs: LGBTQIA+, Black/African-American, LatinX, and Women at edX.
Hiring Practices that Promote Diversity
- Internships on our Engineering team for Non-traditional backgrounds (no CS degree). - Inclusive job descriptions - Competency-based/behavioral interviews - Interviewers trained on unconscious b
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
We have access to therapy and coaching sessions.
Retirement & Stock Options Benefits
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
edX's summer party is for the whole family!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Home Office Stipend for Remote Employees
Employees are granted money to set up their office, as well as being able to reimburse monthly expenses like internet and phone.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.
Online course subscriptions available
Customized development tracks
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