QA Engineer
Come join the LevelUp team at our HQ in Boston to help build the next-generation mobile payment network, connecting restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards.
We take pride in our inclusive and collaborative team atmosphere that encourages constant learning and growth, and empowers our employees to use their unique strengths and perspectives to make the biggest impact possible. And if we can have some fun, eat tons of food and win the Boston Business Journal’s #1 Best Place to Work Award (which we did!) along the way, even better. If you’re looking for a diverse, creative, hard-working team to solve exciting new problems with - look no further!
Summary
As a QA Engineer, you will manually test numerous mobile and web applications that will be used by millions of users before releasing to the Apple App Store and Google Play Store! As part of our Agency team, you will ensure that functionalities and features on a multitude of mobile applications for the iOS and Android platforms are working the way they’re supposed to. You will work in an amazingly collaborative team to make sure we are shipping the best mobile apps possible.
You will have the opportunity to:
- Work collaboratively with Account Managers, Product Managers and Developers to test, discover, resolve any bugs and help prioritize workload.
- Utilize qTest to write and maintain test plans that are specific per app based on their feature set.
- Report, assign, regress and close bugs using our bug tracking software JIRA. Able to perform ad hoc, edge case and critical path testing.
- Manually test on phones to find bugs Initiate and lead projects that are focused on improving efficiencies across the team.
- Ensure the overall quality of the apps we are shipping is top notch!
Qualities we look for in you:
- You are that rare cross between the analytical and creative, with the ability to come up with big ideas.
- Continuous Improver –Strive to always improve. Someone who speaks up and advocates for quality. When you feel the bug is serious enough to be fixed.
- Innovative – Thinking outside of the box, you find it fun to follow a hunch and find a way to break something that looks solid. The come up with novel ideas and approaches to new opportunities that set up apart from the crowd and result in exceptional performance.
- Communicator – Effective at verbal and written communication – can translate complex ideas simply.
- Collaborative – Incredibly effective with people, e.g., knows how to understand and learn from people, motivates enthusiasm and can drive decision-making
- Super Smart – Highly versatile thinker who can assimilate knowledge and understanding across different products, technologies, disciplines, etc.
- Team-Oriented – Comfortable working in a team of highly-qualified, technical and motivated employees.
- Flexible and Resourceful – Thrives in a dynamic, growth business where new challenges are the order of the day
Experience you bring to the table:
- 1-5 years of relevant QA experience
- Bachelor’s or Associate's degree
- Outstanding attention to detail and ability to deliver timely and accurate product in a fast-paced and dynamic environment
- Aptitude and desire to own all aspects of Quality for the multitude of apps we ship
- Experience with Jira and/or other bug tracking and QA software a huge plus
Benefits & Perks
- Free catered lunches from the businesses in the LevelUp ecosystem plus LevelUp credit to spend wherever we are accepted
- A never ending amount of coffee beans to make whatever suits your fancy and a snack closet that’s constantly stocked with a variety of snacks ranging from super healthy protein bars to a delicious bag of greasy chips.
- Incredible benefits package 100% paid for by the company including Medical, Dental, Vision, Medical Deductible Reimbursements, Disability & Life Insurance, Optional Life Insurance and Pet Insurance
- 401(k) with company match and a wide variety of investment options
- Monthly Tax-Free Cell Phone allowance
- Flexible Unlimited Vacation Policy
- Generous and Fair Parental Leave
- Casual office environment where jeans and flip flops are acceptable. #NoSuits
- Convenient access to the MBTA via red, green, orange line & Commuter Rail (Downtown Crossing Station, Park Street & South Station are a few blocks away)
About Us LevelUp connects restaurants and guests with a seamless customer experience that blends analytics, loyalty, and rewards. LevelUp brings its technology to market in multiple ways: embedded into partner restaurant apps to provide a full-stack customer engagement solution; via an open developer platform that powers over 200 mobile apps; and through the LevelUp's partner distribution channels, which lets consumers order ahead and avoid the line at their favorite lunch spots using the apps already on their phone. Based in Boston, MA. LevelUp is backed by leading investors such as Google Ventures, Highland Capital and JPMorgan Chase and powers the mobile experiences for top brands like Chase Pay, Pret A Manger, Potbelly, Tropical Smoothie Cafe, Equinox, Steak ‘N Shake, Dunn Bros Coffee, Argo Tea & sweetgreen. LevelUp is used by over 12MM customers paying at over 100,000 locations nationwide. LevelUp is an equal opportunity employer that values diversity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, or status as an individual with a disability.
