Principal Software Engineer - Search Team

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Principal Software Engineer - Search Team

 

First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values:

  • Caring – We care about our clients, their patients, and each other.
  • Ownership – We own our success and have the courage to make decisions.
  • Respect – We respect and enjoy each other's journey, experiences, and gifts.
  • Empowerment – We empower our team, our clients, their providers and patients to make the right decisions.

About Kyruus's Search Team

At Kyruus, the journey for a patient begins with the ability to match that patient with the right provider (e.g. doctor). The matching platform that is built by the search team is what drives this experience. Given a rich data set and our custom clinical library, we provide the ability for a patient to search by provider name, specialty, or a specific condition and then further fine tune those results to ultimately give a list of providers that best match the patients needs.

 

The search team’s mission is to provide a robust API that allows our internal teams and our customers to build a variety of applications with the ultimate goal to match the patient with the right provider. Today, this API is used on our customers websites in the form of Find a Doc solutions that allows a patient to search for care based on their needs and filter down the results to get to the best match. The API is also used in our customers call centers, doctor’s offices, etc to provide a full multi channel access solution.

 

The search team is responsible for managing the entire Elasticsearch infrastructure, creation/update of the indices, and building and delivering the Python/Flask based API internally, and externally to our customers. We are also responsible for the translation to different languages allowing our customers to provide the same experience to non-english speaking consumers. 

 

Here’s what that would mean for you in the Senior Software Engineer role on the Search Team.

Caring

You’ll design and write code (lots!) spanning several components to make progress toward assigned tasks on product roadmap and/or planned customer commitments.

 

Ownership

  • Your typical day will include writing code (lots!) and reviewing others’ code. You’ll participate in and contribute to Agile team activities. You may play a specific role (such as Team Lead or Architect Owner) on your Agile team. 
  • You’ll help drive clarity in our sprint planning. You’ll contribute to task definition, prioritization, and assignment. You’ll drive your deliverables with a sense of urgency and ownership along with surfacing risks, mitigating them, and suggesting course corrections when appropriate.
  • You are comfortable taking on tasks with ambiguous business requirements and unclear technical strategy. You’ll use your technical expertise and mental resilience to identify bring order to chaos in terms of defining technical strategy and clarity of incremental execution.
  • You’ll provide technical mentorship to fellow engineers.
  • You’ll work with Engineering management and Product to get customer feedback to inform our architecture and technical designs that could span multiple functional systems.
  • You’ll report to the Manager, Engineering in the Routing & Scheduling or in the PME & PatientOne department within the R&D - Engineering division.

Respect

How You’ll Use Your Professional Skills

You’ll use your 8+ years programming experience to:

  • Help your Agile team develop pragmatic and scalable solutions to complex technical design problems and user workflows by building out Python/Flask based API’s, working with Elasticsearch to build performant queries to get the best possible match for patients. You will also leverage the AWS ecosystem to build serverless applications and use standard tooling like SAM, CodeDeploy, and Bitbucket Pipelines to automate the deployment.
  • Exceed the expectations and requirements of internal and external customers with high quality designs and code
  • Assess business value, tech debt, and tradeoffs during task prioritization.

You’ll use your experience in/familiarity with technologies relevant to Kyruus to:

  • Build, scale, and deliver dynamic and highly-available enterprise solutions
  • Think creatively about how to use technology and tools to solve problems faced by our users and customers
  • Evaluate and recommend new technologies relevant to add to our stack.

You’ll use your communication and active listening skills to:

  • Understand the needs of our users and customers at the beginning of each project
  • Provide complete, actionable, and timely technical feedback to your Agile team
  • Mentor fellow engineers
  • Create an inclusive environment where your peers feel motivated to succeed

Empowerment

How You’ll Know You’re Succeeding

  • You are a highly productive engineer committing a substantial amount of high-quality code reliably and on time to help the team achieve product roadmap goals and customer commits.
  • You regularly write excellent documentation.
  • You follow Agile practices in your daily and weekly work and are extremely dependable.
  • You mentor engineers on a wide range of technical areas that you’re a subject matter expert and share your knowledge on relevant topics with Kyruuvians by presenting at Lunch & Learns, Technical Brown Bags, and internal demos. 
  • When presented with challenging situations or unexpected obstacles to your team’s progress or that of cross-functional projects, you unblock these projects by developing creative solutions and mitigating technical risks.
  • You anticipate and develop strategies for future requirements and trends within your product area and/or dependent areas that share adjacencies with your team.

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • LookerAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Our Boston office is located in the heart of the city, surrounded by restaurants, shops, and tourist attractions!

An Insider's view of Kyruus Health

How would you describe the company’s work-life balance?

Kyruus encourages an exceptional work life balance. Unlimited PTO is just the beginning. Managers and coworkers encourage you to take time off and fully disconnect from work, jumping in to assist wherever they can. My favorite thing is that employees are allowed to interpret "remote first environment" on their own terms

Akieva

Total Rewards Associate II

How do you collaborate with other teams in the company?

My team collaborates with many other departments at Kyruus. We work with Product during the scoping phases of the development cycle, we work with Implementation during deployment, and we work closely with Engineering after Go-Live. We depend on these collaborations, and more, in order to provide the best possible experience to our customer

Ken

Senior Director, Customer Support

What are some things you learned at the company?

Kyruus has taught me things both in my personal & professional life. Professionally, I’ve learned how to adapt & succeed in a fast-paced environment that is constantly changing. Personally, I’ve learned that the people and company I work for matters. I can do accounting anywhere—it’s the people I work with and the culture that makes me love my job

Lauren

Senior Accountant

How do you empower your team to be more creative?

We talk a lot about thinking out of the box and putting our business hats on. I truly see the People team in service of the business but an integral part of the success of the business. Creativity and innovation aren't just reserved for engineers and marketers, the more creative we are in the People space, the more engaged our employees are

Paige

Chief People Officer

What projects are you most excited about?

My team is currently working on a project that will allow patients to check themselves in to their appointment without needing a staff member. I'm excited to continue to iterate on this because it will free up time for the front desk staff, shorten lines at the practice, and benefit the patient to easily check themselves in on their own device

Marguerite

Senior Product Manager

What are Kyruus Health Perks + Benefits

Kyruus Health Benefits Overview

At Kyruus Health, we prize health above all else. That’s why we’ve designed a comprehensive wellness and benefits package to help ensure that you’re always feeling fully covered, engaged, and supported, while you work to build your dream career with us.

Unlimited PTO- We are committed to flexibility and empowering employees to do work that matters in a way that works for them. Our unlimited PTO policy is anchored on that flexibility – encouraging employees to take time off for what’s important to them, in addition to the many company holidays we celebrate.

Quarterly Recharge day with $25 to get reimbursed

Health Benefits- Our health, dental, and vision plans are designed to allow employees the opportunity to choose options that work best for themselves and their families.

Wellness Program- We offer employees a lifestyle stipend of $2,000 per year to help them be well. This is designed for Kyruus Health to offset the cost for items, experiences, or home expenses that enhance team members’ well-being.

Parental Leave- We care about creating the time you need to bond for any team members at Kyruus Health growing their families. We offer 8 weeks of fully paid leave to all parents. Birthing parents are also eligible for additional time and coverage through our Short-Term Disability plan.

Home Office- In addition to a laptop, we also provide you with $750 to get the additional equipment you need and add an ongoing amount of $1,200 to your salary to cover remote work costs.

Employee Groups (PiM)- People in Motion (PiM) is our employee advocacy and improvement program. These cross-functional groups are comprised of employees, with an executive sponsor, who contribute ideas and drive action towards focused areas of improvement across the employee experience.

401(k) Program- Employees have the option to begin contributing to their accounts on their first day of employment and we offer an employer match of up to $1,500 per calendar year for all employees who enroll.

Equity- Every new employee receives an equity grant when hired and has the opportunity to grow their ownership throughout their tenure.

Culture
Team based strategic planning
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

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