Netsuite Administrator

| Greater Boston Area
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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

As a NetSuite Administrator, you will support and maintain Toast's NetSuite platform and it’s users. You will be responsible for maintaining and developing the NetSuite platform and external integrations, while functioning as a key contributor to high value business initiatives within the Toast Business Systems team. You’ll also work closely with the Accounting and Finance teams to ensure the highest level of data accuracy, and to maintain and improve the functionality of various financial systems to help maximize the benefit to the organization. 

As a NetSuite Administrator for Business Systems you will:

  • Maintain the NetSuite application (including designing, implementing and maintaining configurations and customizations), and other related 3rd party business applications (such as: Teampay, Ozlink, Tilpalt etc) for internal users
  • Provide internal system support to NetSuite users, including training, requests for new saved searches and reports, dashboards, and maintaining proper user access
  • Develop, test and deploy customizations, custom objects, third party tools / applications and new NetSuite functionality based on evolving business needs
  • Monitor end-user usage of systems and track performance and ensure external integrations comply with governance limits
  • Responsible for the change management and release process of NetSuite
  • Design, implement, and maintain 3rd party software connections and integrations to NetSuite to support various business needs
  • Develop, document and implement policies, procedures and guidelines to ensure data integrity, change protocols, customization, usage etc
  • Identify, evaluate and recommend other key technologies required to support and improve the business process centered on the NetSuite platform

Do you have the right ingredients?

  • Hands on experience with NetSuite administration (including with Advanced Inventory and Advanced Revenue Recognition modules), configuration and 3rd party integrations in complex environments
  • Administrator-level knowledge of roles, permissions, custom objects, scripting, workflows, reports and dashboards, including exceptional saved search and report building experience
  • Working knowledge of SuiteScript 1.0 & 2.0 / WebServices, OneWorld, SQL, csv imports, user provisioning, defining roles, analytics and scheduling scripts.
  • Strong data analytics, reporting and database experience (SQL and NetSuite preferred)
  • A strong understanding of business processes and requirements
  • Excellent version control, QA skills and attention to detail

Bonus ingredients (a pinch of salt):

  • Working with multiple fulfillment locations within Netsuite
  • Project management, system implementation and system integration experience
  • 1+ years working on an Agile SCRUM or Kanban team
  • Administrating or Implementing ASC 606 Compliance within Netsuite
  • Experience with Workato or similar iPaaS
  • Experience with any of the following Enterprise Applications (Salesforce, Workday, ServiceNow)
  • 1+ years working with REST and/or SOAP
  • 1+ years experience working with Javascript or SuiteScript
  • Experience with Zuora
  • Experience with Salesforce CPQ
  • NetSuite certification

*Bread puns encouraged but not required

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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