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Lead DevOps Engineer

| Watertown
The Opportunity:
Be a part of a cutting-edge technology company that is looking to unbreak healthcare.
athenahealth is transforming the healthcare industry by helping doctors better manage their practices, their patients, their clinical outcomes, and their cash flow. Our innovative cloud-enabled services have become the premier choice for tens of thousands of medical practices and health systems across the country.
The Global Experiences team is a user-centric product team building performant global (cross product) components and interactions with a focus on helping users understand and navigate to their work in an efficient and consistent manner.
Position Summary:
At the Lead Member of Technical Staff level, we are interested in folks who combine the essentials of raw talent and a burning desire to succeed with a demonstrated history of working through complex business issues. Individually contributing LMTS work to develop extensions to the system architecture, work through design questions in close cooperation with business stakeholders, and write substantial amounts of code. LMTS are expected to be valued team members that execute independently while taking ownership of projects within their teams. We are looking for self-starters who aren’t afraid to bring new practices and innovative ideas to our team in order to move quicker and deliver high quality software.
Responsibilities may include, but are not limited to:
35% [Primary Function] Technical Execution
  • Produce accurate, unambiguous technical design specifications to the appropriate detail
  • Critique technical documentation as needed
  • Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing
  • Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results
  • Accurately estimate the size of development tasks in story points; challenge other during estimation
  • Provide high level T-shirt sizing for the work required to build smaller software components and services
  • Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so
  • Write, debug, and deploy code to production; deliver timely fixes
  • Participates in team member interview process as needed; influences final hiring decisions
  • Scale systems to meet business demand
  • Deploy systems to meet availability targets (HA/DR)
  • Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
  • Perform peer code reviews in order to ensure quality standards


30% Contributions to the Team

  • Act as the subject matter expert for area of assignment
  • Participate on scrum teams following practices outlined by team
  • Take ownership of what the team builds after the release; consider customer adoption as success criteria
  • Contribute to agile ceremonies to improve team performance
  • Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across te team to ensure completion and effectiveness
  • Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
  • Drive self-organization; help determine how the team functions in collaboration with your peers
  • Serve as Scrum Master as assigned and ensure high team effectiveness and efficiency


20% Mentorship of Others

  • Advise and train members of the team to maximize overall productivity and effectiveness of the team


15% Cross functional Coordination and Communication

  • Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
  • Collaborate with members of product and UX teams to design solutions
  • Builds strong relationships with cross-functional team members and business stakeholders
  • Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences


Education, Experience, & Skills Required:

  • 6-8 years of experience in an engineering role
  • Experience in an Agile environment preferred
  • Bachelor’s Degree or equivalent
  • Significant software engineering skills and computer science experience
  • Knowledge of modern programming languages such as: C#, C++, Perl, Java, Python, and javascript/jQuery
  • Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies
  • Experience with object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks
  • Experience with iOS and Android environments


Behaviors & Abilities Required:

  • Ability to learn and adapt in a fast paced environment, while producing quality code
  • Ability to write code that is technically sound, performant, scalable, and readable
  • Ability to make decisions independently, driving towards the right solution
  • Finds creative way to execute even when there is no historical context or known path forward
  • Ability to analyze and assess potential software designs with an eye towards finding the best solution for the business
  • Ability to consistently achieve results, even under tough circumstances
  • Strong mentoring and coaching skills that encourage growth for more junior members

The Opportunity:
Be a part of a cutting-edge technology company that is looking to unbreak healthcare.
athenahealth is transforming the healthcare industry by helping doctors better manage their practices, their patients, their clinical outcomes, and their cash flow. Our innovative cloud-enabled services have become the premier choice for tens of thousands of medical practices and health systems across the country.
The Global Experiences team is a user-centric product team building performant global (cross product) components and interactions with a focus on helping users understand and navigate to their work in an efficient and consistent manner.
Position Summary:
At the Lead Member of Technical Staff level, we are interested in folks who combine the essentials of raw talent and a burning desire to succeed with a demonstrated history of working through complex business issues. Individually contributing LMTS work to develop extensions to the system architecture, work through design questions in close cooperation with business stakeholders, and write substantial amounts of code. LMTS are expected to be valued team members that execute independently while taking ownership of projects within their teams. We are looking for self-starters who aren’t afraid to bring new practices and innovative ideas to our team in order to move quicker and deliver high quality software.
Responsibilities may include, but are not limited to:
35% [Primary Function] Technical Execution
  • Produce accurate, unambiguous technical design specifications to the appropriate detail
  • Critique technical documentation as needed
  • Deliver customer value in the form of high quality software components and services in adherence with RPR policies on Security, performance, longevity and Integration testing
  • Proactively identify and proposes new, alternative technology in order to create scalable implementations and achieve results
  • Accurately estimate the size of development tasks in story points; challenge other during estimation
  • Provide high level T-shirt sizing for the work required to build smaller software components and services
  • Understand and follow coding conventions, architectures, and best practices; hold other members of the team accountable for doing so
  • Write, debug, and deploy code to production; deliver timely fixes
  • Participates in team member interview process as needed; influences final hiring decisions
  • Scale systems to meet business demand
  • Deploy systems to meet availability targets (HA/DR)
  • Adhere to DOD (story definition of done) as part of the sprint, including unit tests, functional testing, code reviews, no regressions, bug fixes, documentation and adhere to best coding practices
  • Perform peer code reviews in order to ensure quality standards


30% Contributions to the Team

  • Act as the subject matter expert for area of assignment
  • Participate on scrum teams following practices outlined by team
  • Take ownership of what the team builds after the release; consider customer adoption as success criteria
  • Contribute to agile ceremonies to improve team performance
  • Volunteer for work in the backlog and commit to quality delivery; Coordinate efforts across te team to ensure completion and effectiveness
  • Participate and contribute to scrum meetings i.e. daily stand-up, sprint planning, readouts and retrospectives
  • Drive self-organization; help determine how the team functions in collaboration with your peers
  • Serve as Scrum Master as assigned and ensure high team effectiveness and efficiency


20% Mentorship of Others

  • Advise and train members of the team to maximize overall productivity and effectiveness of the team


15% Cross functional Coordination and Communication

  • Work collaboratively across the Technology and Product organizations to ensure alignment towards business goals
  • Collaborate with members of product and UX teams to design solutions
  • Builds strong relationships with cross-functional team members and business stakeholders
  • Share business and technical learnings with the broader engineering and product organization, while adapting approach for different audiences


Education, Experience, & Skills Required:

  • 6-8 years of experience in an engineering role
  • Experience in an Agile environment preferred
  • Bachelor’s Degree or equivalent
  • Significant software engineering skills and computer science experience
  • Knowledge of modern programming languages such as: C#, C++, Perl, Java, Python, and javascript/jQuery
  • Knowledge of Unix/Linux, Big Data, SQL, NOSQL, and various other technologies
  • Experience with object oriented programing, relational database technologies, distributed computing tech (Hadoop, spark), RESTful API, WebUI (HTML 5) and Modern JS frameworks
  • Experience with iOS and Android environments


Behaviors & Abilities Required:

  • Ability to learn and adapt in a fast paced environment, while producing quality code
  • Ability to write code that is technically sound, performant, scalable, and readable
  • Ability to make decisions independently, driving towards the right solution
  • Finds creative way to execute even when there is no historical context or known path forward
  • Ability to analyze and assess potential software designs with an eye towards finding the best solution for the business
  • Ability to consistently achieve results, even under tough circumstances
  • Strong mentoring and coaching skills that encourage growth for more junior members

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