Director, Technical Services
As Bullhorn’s Director, Technical Services, you will direct the strategy and execution of the custom technical solutions Bullhorn provides to our global customers. You will manage the teams that deliver complex technical solutions to meet the unique needs of each Bullhorn customer, implementing game-changing strategies and methodologies focused on high quality implementations and an incredible customer experience.
Why this job is important:
- You will own and drive the technical delivery and technical strategy of Bullhorn custom solutions, integrations and customer data migrations for all Enterprise customers.
As our Director, Technical Services, a typical day might include:
Using your unparalleled technical and leadership skills to coach and mentor software, QA and database engineers effectively achieve successful, on schedule, on budget customizations, integrations, reports, data migrations and tooling with a high level of client satisfaction.
Consulting with a key customer to ensure successful delivery of a large integration or customization.
Partnering with sales and/or project teams to determine solution strategy for complex integrations and customizations
Executing on your continuous mission to create and improve methodologies, best practices, processes and policies that ensure repeatable, standardized implementations to yield high customer and end-user satisfaction
This job might be for you if:
You have a strong project delivery background with a software organization, an integrator or large professional services firm.
You’ve grown your 10+ year career around critical enterprise applications, spending at least the past 5 years leading technical services delivery teams.
You have held positions where you were directly responsible for the development of software solutions
You thrive in a fast pace environment and can manage changing priorities
People that have worked for you describe you as open, direct, collaborative, motivational, trustworthy, knowledgeable, technically savvy and effective at driving your team to success.
You are an architect at heart and love rolling up your sleeves and directly working with teams to design and build innovative solutions
You pride yourself on accountability and follow-through
Bonus points for:
Leading delivery teams at a SaaS organization.
Hands on experience with some of the following technologies:
Java 8+
JavaScript
Java Spring Framework
CSS
REST
Angular (2.0+)
XML
T-SQL
jQuery
C#
Strong culture makes Bullhorn a great place to work! Our offices offer a casual, collaborative environment with weekly catered-in lunch and breakfast, and monthly "First Thursday" social events. Bullhorn offers unlimited vacation, quarterly paid volunteer days through its philanthropic group Bullhorn Cares, and an open invitation to Bullhorn Allies groups, which celebrate and cultivate diversity and inclusion for all employees.
You might be a fit for Bullhorn if:
You are energetic and enjoy working in a fast-paced environment
You are confident and love sharing success with your team
You take ownership of your work and continuously strive for improvement
You can accept that priorities often shift and you will need to adjust plans accordingly