Markforged is liberating designers and engineers from the long lead times and high costs of traditional manufacturing. We build cutting-edge next generation cloud connected industrial 3D printers that produce parts 50x faster that are 23x stronger and 20x lower-cost. NASA, Google, Ford, Amazon, Siemens and thousands of companies in 50 countries use Markforged printers to produce same-day prototypes and stronger end-use parts than ever before. 

Our software technologies and tools empower our customers to configure print-ready parts, visualize part geometry in 3D, and push to IoT-connected printers for printing. As part of the Software Engineering team, you would be helping to lead the scaling and growth of our 3D printing platform involving end-customer applications and IoT services.

As a Software Engineer in DevOps, you'd be creating significant impact through infrastructure ownership and responsibility in a high-energy environment. Your ideas will enable scaling the growth of our software product capabilities in IoT and Cloud, while having the unique opportunity to collaborate and engage with best-in-class engineers across Software, EE, MechE and MatSci.

In order to succeed in this role, you'll be a self starter and have a real passion for software engineering-driven DevOps culture. You don't need prior experience with 3D printing or our software stack; we trust you can learn those skills on the job with compelling technical expertise.

You will build cloud infrastructure automation, handle CI/CD pipeline, improve monitoring and security of infrastructure, calibrate alerting and incident response procedures, and support software engineers in identifying and analyzing performance bottlenecks. You will develop testable scripts to maintain infrastructure-as-code and operate customer-facing web applications and IoT-cloud services with high uptime requirements.

What You Will Work On

• Design and develop tools for automating provisioning, configuring and deployment of web applications and services
• Write automation scripts following best-practice coding principles
• Lead improving the infrastructure to ensure high availability and performance of software components are upheld
• Maintain scalable logging and monitoring infrastructure for deployed services
• Work with peer software engineers to design resilient, scalable and robust cloud and IoT services
• Continually evaluate the security of our systems and applications, with an emphasis on data security
• Collaborate within software engineers to figure out tool requirements, then drive the implementation, documentation, maintenance, and improvement of these tools
• Build automation for routine, simple, and complex tasks
• Tackle problems and resolve active production issues
• Participate in an on-call rotation
• Learn, extend, and maintain our build, deploy, config, metrics, and alerting systems

What We Look For

• 3+ years of operations engineering experience supporting global 24x7x365 web applications and cloud services
• Excellent command of at least one programming/scripting language (Ex: Bash, Python, Go). You practice developing scalable and testable code.
• A strong desire to minimize the operational overhead of systems, large and small
• Expertise with AWS (EC2, VPC, S3, RDS, ElastiCache, IAM, KMS)
• Experience with running and monitoring applications on Heroku
• Experience with operationalizing several large scale deployments
• Expertise in solving infrastructure problems with complex customer-facing enterprise systems
• Experience supporting CI/CD platforms and related software development tools
• Working knowledge of Postgres and Redis
• Hands-on experience with Linux, security, and networking fundamentals
• Experience working in agile methodology
• A passion for ownership and technical perfection
• Strong interpersonal and communication skills
• Bachelors degree in Computer Science, or equivalent professional experience

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence. To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.