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CloudHealth - Salesforce Developer

| Greater Boston Area

We’re looking to add a Systems Administrator focused on day to day oversight ofCloudHealth’sSalesforce.com ecosystem. This is a highly strategic role that will have direct (measurable!) impact on the growth of our SaaS startup. We’re building a repeatable, cost effective customer acquisition engine and you’ll be the mechanic, making sure that our engine is tuned up and is effectively tracking the movement of prospects through our customer acquisition funnel. Ultimately it’s your job to align our technology stack with our customer acquisition process and business goals. 

 

This is a highly technical role that will interface with our business sponsors on daily basis. You’ll become a resident expert on our CRM (Salesforce), marketing automation (Marketo), CPQ & Billing Subscription (Zuora), as well as our customer success (Gainsight) platforms. This role will work closely with the rest of the Operations team to ensure consistency across processes and systems that are being followed by the entire business.

 

You Will:

  • Drive and implement a Salesforce development lifecycle including but not limited to standard practices, QA and code reviews. Perform development, testing, implementation and documentation as it relates to Salesforce.com software and the Force.com platform.

  • Design and implement enhancements including creation of custom objects, pages, Apex classes, triggers, processes, flows, workflows, reports, etc.

  • Design, develop and maintain Visualforce, AppExchange, Force.com pages and integration with on-premise or third party solutions using web services, APIs, etc.

  • Perform system administration including administering user accounts, security roles, profiles, workflows, etc.

  • Enforcement and assistance of all Governance (including but not limited to Security and Compliance)

  • Drive and implement a Salesforce development lifecycle including but not limited to standard practices, QA and code reviews. Develop and complete unit test scripts, to develop user acceptance test scripts, to develop resulting deployment packages and any applicable training materials

  • Develop and maintain all system documentation

  • Communicate ideas clearly, both orally and in writing, to executive staff, business sponsors, business analysts and technical resources in concise language that is the parlance of each group

  • Develop custom applications using Salesforce.com and integrating Salesforce.com with other systems

  • As a Developer for our Salesforce platform you will work on a variety of projects related to our growing business. In addition to Apex and Visualforce, you will also work extensively with SQL, HTML/CSS, and JavaScript.

You Have:

  • A Bachelor’s degree with 7+ years of experience or, an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 

  • 7+ years of CRM experience 

  • 3+ years of Salesforce platform experience 

  • Extensive experience with Salesforce Sales and Service Cloud 

  • Extensive development experience using Apex, Visualforce, etc. 

  • Proven ability to design and optimize business processes and integrate business processes across multiple systems 

  • Competent to work at the highest technical level of all phases of the Application Development Life Cycle 

  • Experience leading a development team through the project life cycle 

  • Attends training and/or industry seminars as appropriate, to stay abreast of current technologies, trends and directions 

  • Strong organizational skills, quick responsiveness, and act with a sense of urgency.

  • Excellent data analytics skills and attention to detail.

  • Experience with any of the following tools a nice to have: Zuora, Zendesk, Gainsight, Looker, DocuSign, Jira, Confluence.

  • Bonus Points: Salesforce.com Certified Developer – DEV401

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • PlayFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MySQLDatabases
    • RedisDatabases

Location

100 Summer Street, 20th Floor, Boston, MA 02110

An Insider's view of CloudHealth by VMware

What are some social events your company does?

CHT offers a lot of social events throughout the year! Some of the more popular events are the Happy Hours we run usually every month or so. Every once in a while, we add in something extra to them as well. For example, one Happy Hour doubled as a Trivia Night and last month we had karaoke, which ended up being a huge hit.

Stephanie Regan

Administrative Assistant

How do you collaborate with other teams in the company?

Building the best platform to solve our customers’ challenges is truly a team effort. Everyone at CloudHealth has a unique perspective on how we deliver value to our customers, so it’s always important for engineering to collaborate with other teams.

Devin Nguyen

Software Engineer

How has your career grown since starting at the company?

When I first joined CloudHealth, I traveled the world as a Solution Architect to learn what our customers need. Now I’m able to apply that knowledge to our platform’s development as a Product Owner. As CloudHealth grows, I will directly influence our product’s future while taking my career in a new and exciting direction.

Chris Jacob

Product Owner

How do you make yourself accessible to the rest of the team?

Equally as important to being accessible is being approachable. Putting CHT employees’ needs before our own and having the understanding that the teams success and career progression is a direct reflection of the work and enablement we provide. Being accessible to everyone at all levels creates the synergy we need to be successful.

Ryan Policella

Director of Sales Development

What’s the vibe like in the office?

The great thing about CloudHealth is knowing that you are working with an ambitious and hard working group of passionate people who are always willing to collaborate and help one another with the challenges we encounter every day. The atmosphere at the office is easy going but fast paced. We work hard and still know how to have fun.

Gabriela Veloz

Account Executive, LATAM

What are CloudHealth by VMware Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies

Additional Perks + Benefits

Everyone here has a chance to learn and develop professionally as the company continues to grow. We pride ourselves in giving employees the opportunity to build their career -- the rest is up to them. For example, one of our early hires started here as an intern, and now he’s spearheading the expansion of our London sales team. It just goes to show how far commitment and dedication will take you!

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