AI Engineer

| Greater Boston Area

As a member of the customer success organization the AI Engineer will be a key member of the Customer Success team ensuring Customers pre- and post-sales experience is exceptional. Providing proactive and reactive help for POC, Customers and Partners.

AI Engineer is responsible for

  • Advising and supporting prospects as well as clients with the deployment of models
    through enablement sessions, workshops, and services
  • Development of enablement materials, accelerators, sample code, best practices
  • Scoping, documentation, and development of ML pipelines
  • Liaising with Engineering and triaging escalations from customers
  • Maintaining the relationship with customer’s DevOps team 

Requirements

  • 5+ years experience in a customer facing role as a technical Subject Matter Expert (SME)
  • 5+ years experience with at least one programming language
  • 5+ years in-depth experience with at least one Cloud Service (AWS,GCP, Azure)
  • 5+ years experience with Data Management on SQL or NO SQL database
  • Linux and Networking skills
  • Interest and understanding of Data Science 

Soft skills

  • Excellent communication skills
  • Experience talking to senior customer technical and non-technical staff
  • Experience working with Engineering and relaying customer requirements
  • Experience with working as technical SME as part of a distributed team
  • Troubleshooting experience gained on Enterprise software 
Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • FluxLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • NumPyFrameworks
    • PandasFrameworks
    • Scikit-learnFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DockerDatabases
    • RabbitMQDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

1 International Place 5th Floor, Boston, MA 02110

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