AI Engineer at DataRobot

| Greater Boston Area
!Sorry, this job was removed at 10:00 a.m. (EST) on Wednesday, April 1, 2020

As a member of the customer success organization the AI Engineer will be a key member of the Customer Success team ensuring Customers pre- and post-sales experience is exceptional. Providing proactive and reactive help for POC, Customers and Partners.

AI Engineer is responsible for
  • Advising and supporting prospects as well as clients with the deployment of models
    through enablement sessions, workshops, and services
  • Development of enablement materials, accelerators, sample code, best practices
  • Scoping, documentation, and development of ML pipelines
  • Liaising with Engineering and triaging escalations from customers
  • Maintaining the relationship with customer’s DevOps team 


  • 5+ years experience in a customer facing role as a technical Subject Matter Expert (SME)
  • 5+ years experience with at least one programming language
  • 5+ years in-depth experience with at least one Cloud Service (AWS,GCP, Azure)
  • 5+ years experience with Data Management on SQL or NO SQL database
  • Linux and Networking skills
  • Interest and understanding of Data Science 

Soft skills

  • Excellent communication skills
  • Experience talking to senior customer technical and non-technical staff
  • Experience working with Engineering and relaying customer requirements
  • Experience with working as technical SME as part of a distributed team
  • Troubleshooting experience gained on Enterprise software 

DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

Read Full Job Description
Apply now