CarGurus
We're re-engineering car shopping. Join us for the ride.
Cambridge, MA

User Experience Designer, Digital Retail at CarGurus (Cambridge, MA)

| Cambridge
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Description

Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?

About the Role

We are looking for a User Experience Designer to build usable, attractive, and high-performing user experiences for CarGurus’ Digital Retail products! Our Digital Retail team is driving ground-breaking innovation in automotive payments and transactions, empowering car shoppers to not only search for vehicles on CarGurus, but seamlessly get financing and buy them online or at the dealership from their mobile phone. The ideal candidate will be comfortable solving customer problems with agile teams that include engineers, product managers, analysts, and copywriters.

An online portfolio or access to samples of past work is required for applicants to this position. Our team values diversity in experience and backgrounds—we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other.

 What You’ll Do:

  • Collaborate with engineering and product leads to research, conceive, design, prototype, and ultimately test new features within the CarGurus consumer- and B2B-facing experiences
  • Create user flows, sketches, use cases, personas, and other product design and communication artifacts as needed, based on business requirements and constraints
  • Practice an evidence-based design approach, and apply user insights and customer feedback (including A/B testing) to rapidly iterate on your designs
  • Understand business strategy and how designs align with strategy
  • Apply measurements of the efficiency of designs to your work
  • Work with teams and partners across CarGurus

Who You Are:

  • 3+ years of UX & product design experience
  • Proficient in commonly used design tools such as Figma, Miro etc.
  • Proficient in user-centered research and usability testing
  • Can clearly and effectively communicate design process, ideas, and solutions to teams and customers
  • Familiar with HTML/CSS, and with accessibility considerations
  • Able to partner with product managers and engineering to balance technical, business, and customer requirements while applying a user-centric design approach
  • Can share your knowledge, while learning from other team members
  • Nice to have: experience with iOS/mobile design, e-commerce or digital marketplaces; familiarity with Agile Scrum methodology

CarGurus Culture:

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

At CarGurus, we invest in our people’s professional growth with everything from learning and development programs to tuition reimbursement. Want to work on projects that expand your skill set without sacrificing your work/life balance? You got it. We also strive to provide perks and benefits that employees actually care about like free lunch, commuter subsidies, and more. That includes equity in the company—our way of showing that we want you here for the long haul.

We work hard every day to build the world’s most trusted and transparent automotive marketplace, but trust and transparency don’t just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potential—where you don’t just fit, you thrive. We don’t discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

We recognize that flexibility plays a critical role in enabling our people to thrive in both their personal and professional lives. We currently welcome Gurus into our Cambridge, MA office on a voluntary basis but do not require employees to physically be in the office. We will adopt a hybrid working model when health experts and government officials in our local communities deem it safe to do so. Specific arrangements within this model will be up to team leaders’ discretion; we encourage you to discuss your questions and needs during the interview process.

All US CarGurus employees are required to provide proof of full vaccination against COVID-19, unless they have an approved medical or religious accommodation. This helps us to safeguard the health of our employees and their families, our customers and visitors, and the community at large.

#LI-Hybrid

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Where we are

2 Canal Park 4th Floor , Cambridge, MA 02141

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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What are CarGurus Perks + Benefits

CarGurus Benefits Overview

We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

Culture
Volunteer in local community
CarGurus participates in local volunteer activities such as the The Boston Children's Hospital Corporate Cup Challenge, The Freedom Run 5k, etc.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
CarGurus has committees that are re-elected annually and manage events and programs such as the Charitable Giving Committee, Community Council.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
We actually pay employees who serve on our Diversity Advisory Council, as well as those who raise their hands to lead one of our 6 Employee Resource Groups (ERGs).
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
A free subscription to the Headspace app is provided. We encourage teams to avoid meetings on Wednesday mornings to give people a midweek break, and have several mental health days off each year.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
CarGurus offers company equity in the form of Restricted Stock Units.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We offer 100% paid leave up to a maximum of 16 weeks for the primary caregiver plus a gradual return to work policy, also at 100% pay.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
We offer adoption assistance of up to $10K per adoption.
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Sabbatical
We provide a 1-month sabbatical after 5 years, and another after 10, which people use to take dream vacations, go to playoff games, etc.
Paid Holidays
Paid Sick Days
We have unlimited sick leave and personal days, which is great if you have a dentist appointment, have an electrician or plumber coming by, a parent-teacher conference, etc.
Perks & Discounts
Beer on Tap
Casual Dress
We do not have a dress code at CarGurus; we want people to feel like they can come to work as their authentic selves.
Commuter Benefits
Our commuter benefits cover 100% of your parking, train fare, and other expenses depending on how you travel to work. If you do walk or bike to the office, you are entitled to a $150 bonus quarterly.
Company Outings
Free Daily Meals
In-office employees are provided with a fully-catered lunch on every day of the week.
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
A free gym membership and reimbursement of up to $300 for fitness or weight-loss related expenditures, including a free subscription to the Studio Sweat fitness app.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We offer tuition reimbursement of up to $10K.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

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