Senior UX Designer
A rare opportunity to have massive impact: join the world-class team combining two of the top private sale e-commerce destinations, Gilt and Rue La La. As QA Engineer, you ensure the quality that our 30M+ loyal members demand, as we launch new innovative features powered by our mobile and storefront platforms.
You will be play a key role in developing customer experiences through wireframes and prototypes, and you will be the advocate and hands on leader for conducting user research to inform design decisions and measure the usability and effectiveness of each iteration. This role is perfect for you if you are passionate about developing and iterating on great customer experiences, appreciate working in a collaborative environments, and have an understanding of web development and an interest in the competitive landscape of ecommerce and flash sale businesses. A thorough understanding of contemporary user-centered research and design methodologies is a must.
Responsibilities
- Work with product managers, end-users, and stakeholders to deeply understand the problems a new feature, A/B test or site update are intended to solve
- Create prototypes and proofs of concept to explore design ideas, support usability testing and obtain buy-in
- Plan and conduct user research, including surveys, interviews and usability tests to measure user reactions and uncover customer pain points
- Work iteratively with agile development teams to deliver a user experience that’s within scope and technically feasible
- Research technology and interaction design trends to make recommendations that balance business needs, customer needs and technological capabilities
- Act as the customer advocate, creating innovative design solutions that support user needs and builds engagement and trust in our products
- Present design ideas and solutions to stakeholders and team members
Skills, Knowledge and Qualifications
- 3+ years of UX, User Interface design or related experience for the web
- Outstanding portfolio of personas, customer journeys, prototypes, user flows, site maps or related UX artifacts
- Highly proficient in Sketch to create detailed designs. Experienced with Invision or similar prototyping tools
- Strong understanding of user-centered design and user experience best practices
- Experience in conducting customer research, including contextual inquiry and usability testing
- Innovative and creative problem solver
- Thoroughness and attention to detail
- Understanding of analytical tools and appreciation for the role of analytics in the UX process
- Passionate about continuous improvement of the customer experience
- Ability to work independently and with smaller teams
- Experience with conversion optimization testing or other iterative improvements to web-based products
About Rue:
Rue Gilt Groupe combines world-class merchandising, technology and marketing to create the most engaging and satisfying online shopping experience available. Each day, 20+ million loyal Members turn to Rue La La for everything from women, men and children's apparel and accessories to home décor and exclusive experiences. Our approach to retail brings excitement to online shopping in a way that not only strategically supports our brand partners, but also inspires our Members daily.
This Company is an equal opportunity employer, and selects individuals best matched for the job based upon job-related qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status or any other status or characteristic protected by law.