Senior Director, User Experience

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Ontra is a remote-first company, with access to coworking spaces and offices in a few key cities for employees who may prefer in-person working options. We value connection, investing in opportunities for in-person and virtual gatherings with your Ontra colleagues.
We currently are able to hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.
United StatesArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Maryland, Minnesota, North Carolina, New Jersey, Nevada, New York, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington
APACHong Kong, Singapore
EMEAUnited Kingdom
For this job we are currently only hiring candidates based in the United States.
About the opportunity
Ontra is seeking a Senior Director, User Experience reporting to our Chief Product Officer.
In this role, you will lead and develop a team of UX Designers who are responsible for developing compelling, easy to use and modern user experiences for Ontra's clients and legal partners. You will not only build new product designs, but leveraging user feedback, drive a streamlined user experience across all of our software products. A customer-first mindset and superb leadership skills are critical to the success of this role.
If you are driven by taking product vision from ideation to execution, we'd love to get to know you!
What you'll do

  • Lead: Hire, develop, and support a high-achieving team of embedded UX designers that become experts in their domain
  • Build: Establish a robust system for user feedback that develops and grows relationships with attorneys and client users
  • Create: Develop compelling mockups and prototypes that help inform roadmaps and create alignment
  • Design: design fast, simple and efficient user experiences that is both modern and clean
  • Continuously Improve: Work on new product/feature designs and improve them through iteration and feedback from teammates and users
  • Unify: Ensure all products have a unified look and feel and create a sense of a unified platform
  • Collaborate: Work with product managers to define requirements and with engineering to ensure the design vision is executed
  • Partner: breed a robust system for user feedback that builds relationships with attorneys and client users


What you'll bring

  • Design Experience: 15+ years experience in user experience and product design, including design prototypes and specifications
  • User Experience Skills: Proficiency with Figma, Pendo, and Clicktail desired. Experience in user research and animation prototyping is a plus
  • Systematic Approach: Design systematically (with best practices in mind) and contribute to shared design library
  • Manage and build: Experience hiring, managing, and retaining embedded teams of UX designers
  • Collaboration : Ability to communicate across the organization to articulate what is being worked, why it is being done, the objective and expected outcome


About OntraOntra is the global leader in Contract Automation and Intelligence for private asset management firms. The Ontra platform combines AI-enabled software with a worldwide network of highly trained lawyers to modernize recurring legal workflows. Ontra's solutions improve all aspects of the contract lifecycle - from negotiating and processing routine contracts to tracking obligations in complex agreements. Ultimately, Ontra reduces the time, expense, and risk associated with contract management, freeing its customers to focus on other strategic priorities.
Our benefits

  • Opportunity to participate in Ontra's unit-based compensation program
  • Medical, dental, and vision insurance base plans at no additional cost
  • Employer-sponsored retirement plans
  • Monthly phone and internet reimbursement (equivalent of $100 USD)
  • Annual professional development reimbursement (equivalent of $2K USD)
  • 4 months of parental leave (52 weeks for UK employees)
  • Unlimited vacation
  • Twice-weekly lunch perk


Inclusivity Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .
Pay transparency Ontra publishes salary ranges on our salary board here: https://bit.ly/3UjAOE3 , which currently includes estimated annual cash salary ranges for candidates based in Colorado and New York City, in accordance with applicable laws and regulations.
Ontra leverages current market data to determine compensation, so posted figures are subject to change as new market data becomes available.
Ontra factors in your location when benchmarking compensation for most roles. If you are not located in Colorado or New York City and have been selected to participate in our interview process, we encourage you to speak with your recruiter about compensation for the role during an initial conversation.
In addition to cash salary, the total compensation package Ontra offers includes unit-based compensation (if applicable). Certain roles in our sales and account management departments may also be eligible to receive variable compensation or commission.
Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.
Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • PandasLibraries
    • SpacyLibraries
    • Scikit-learnLibraries
    • NumpyLibraries
    • PandocLibraries
    • TesseractLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PytorchFrameworks
    • KerasFrameworks
    • DaskFrameworks
    • TornadoFrameworks
    • JupyterFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • SegmentAnalytics
    • FigmaDesign
    • SketchDesign
    • NetlifyDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • LeanDataCRM
    • KlipfolioCRM
    • BizibleCRM
    • MailChimpEmail
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    • MarketoLead Gen
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    • On24Lead Gen
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    • GongLead Gen
    • Google AdsLead Gen

Location

Boston, MA

An Insider's view of Ontra

How would you describe the company’s work-life balance?

Everyone is trusted to take time off throughout the year when they want to, and they actually do take time off. I also have my Slack notifications turned off every night, on weekends, and on PTO. We’re all about finding ways to achieve ambitious goals with sustainable and healthy day-to-day processes.

Robyn

User Experience Designer

What does your typical day look like?

I spend most of my time with our customers to understand the tech-enabled legal processes currently in place and offer recommendations on products and services that will support their continued success. I work across the organization from partnering with our attorney partners- to collaborating with the Product team to improve and scale our process.

Josh

Managing Director, Account Management

What are Ontra Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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