Product Designer

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PlacePass is on a mission to help people travel more meaningfully by connecting them to great experiences in more than 180 countries worldwide. We believe that the most important things in life aren’t things at all, and celebrate the power of travel to inspire, educate, and empower.

The tour & activity space is the most dynamic and fast-changing part of the travel industry, and as a Series A startup backed by an amazing group of investors, we’re well-positioned to make the most of this once-in-a-lifetime opportunity.

As a Product Designer at PlacePass, you’ll work side-by-side with product management and engineering, applying your visual and interactive design skills to complex user problems and business needs. You’ll directly shape the future of our product, designing cross-platform to support our strategic vision and business objectives. You love your craft, and are ready to contribute to the success of both startup and enterprise-level digital products.

Key responsibilities

  • Drive the design and success of our tour and activity marketplace by contributing to all phases of a project, from wireframes to visual design, prototyping, and testing

  • Work closely with Product team to identify opportunities for improvements and new features

  • Work closely with Engineering team to gain technical insight and ensure product builds are reflective of the vision across multiple platforms (mobile, tablet, desktop)

  • Conduct user research activities (such as interviews, usability testing, card sorting, and surveys) to understand the needs of our users and bring those insights to life through our product

  • Maintain and evolve our style guide, product design, documentation, and information architecture approach

  • Help build a design-forward culture

  • As needed, provide design support to brand and marketing teams to attract new customers

What You’ll Bring

  • Bachelor’s Degree in Graphic Design, Interactive Design, or other related discipline

  • 1-3 years experience in an agency or in-house setting; e-commerce experience preferred

  • An online portfolio that demonstrates your visual skills and strategic thinking

  • Proficiency in design and prototyping tools (Sketch, Adobe Creative Suite, InVision, pencil on paper, etc.)

  • Knowledge of visual, interactive, and user-centered experience design principles

  • Working knowledge of, or an interest in, basic front-end development skills and capabilities (HTML, CSS, React)

  • A collaborative spirit—you’re comfortable speaking up to share ideas as well as receiving direction and feedback

  • A solid work ethic and humble attitude

PlacePass Perks

  • Opportunity to work with an incredible team in a fast-growth environment

  • Quarterly credit to test out tours and activities in more than 180 destinations

  • Competitive salaries and health insurance

  • 401k plan

  • Catered weekly lunches

  • Unlimited vacation policy

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Location

Located in the heart of Downtown Crossing! Steps away from South Station, great eats, and fun spots!

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