Manager, User Experience

| Greater Boston Area
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Acquia is the open digital experience company. We provide the world's most ambitious brands with products built around Drupal to allow them to embrace innovation and create customer moments that matter. At Acquia, we believe in the power of community and collaboration — giving our customers and partners the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named one of North America’s fastest growing software companies by Deloitte and Inc. Magazine, rated a leader by the analyst community, and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future and we want you to be a part of it!

About the role...

Acquia is seeking a UX Design Manager to help visualize and revolutionize the customer experience for the company’s key digital engagement and optimization products. We are looking for innovators; professionals with a steadfast belief in the power of user experience to transform businesses, and with the passion and dedication to help Acquia become recognized for sophisticated and powerful product experiences.

About the team you’ll be working on...

You’ll be joining a hardworking team of researchers and designers creating breakthrough products for people developing rich digital experiences with Drupal.

As the UX Design Manager you will...

  • Deliver best-in-class user experiences (user interface designs, interaction models, prototypes, etc.), in a fast-paced, agile, environment
  • Fully understand and champion the needs of our users by spending time with Acquia customers, prospects, partners, and internal partners
  • Provide thought leadership for UX in cross functional meetings and events
  • Coordinate up, down, and laterally to elicit and then prioritize requirements based on stakeholder perspectives and customer needs
  • Be a strong mentor to our other Product Designers
  • Lead rapid iterative prototyping efforts across the gamut of presentation tool fidelity (e.g., sketches, storyboards, wireframes, clickable prototypes)
  • Translate business and product requirements into memorable, delightful, customer experiences
  • Partner with our UX researchers to test and iterate design concepts
  • Develop and ensure best design practices and communicate expectations of quality across the organization

You’ll enjoy this role if you...

  • Like exceeding the expectations of savvy and customers with strong viewpoints

What you’ll need to be successful...

  • You must be a great teammate and strong collaborator
  • 8+ years experience applying innovative solutions to design digital products addressing customer needs
  • A detailed understanding of user-centered design standard methodologies, with excellent attention to detail and a strong creative eye
  • Strong grasp of design methods, tools, communication, and presentation skills
  • Shown ability to translate user needs into designs and detailed requirements and work collaboratively across functions to implement the vision
  • Proficiency in software tools such as Sketch, Axure, Zeplin, InVision, Adobe Creative Suite or similar
  • Experienced with enterprise SaaS software development. Ability and confidence in leading product vision and making sound design decisions
  • Examples of prior work and/or accomplishments are required

Extra credit if you...

  • Are experienced with SaaS product design and development
  • Are familiar with web development standard methodologies and cloud architecture
  • Have experience with enterprise software development and/or Drupal experience
  • Have experience with product management, user testing or experience with other digital marketing products

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • DrupalCMS

Location

Acquia is in the Financial District near Faneuil Hall and Post Office Square with tons of great restaurants and fun after-work venues to choose from!

An Insider's view of Acquia

What are some social events your company does?

For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!

Amy H.

Senior Talent Operations Partner

What projects are you most excited about?

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Rok

Senior Director, Engineering

How does the company support your career growth?

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Amy P.

Senior Director, Global Talent Development

How do you empower your team to be more creative?

The trick to empowering creativity is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Brian

Manager, User Experience Research

How do your team's ideas influence the company's direction?

We are able to influence how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Charley D.

Vice President, Products

What are Acquia Perks + Benefits

Acquia Benefits Overview

Work/life balance is important to us. Employees take time off when they need it, and come back to work feeling refreshed. We offer up to 13 weeks of maternity and six weeks of paternity, partner and adoption leave, all paid at 100 percent. Our returning-parent transition program allows new parents to ease back into work. Office amenities include snacks and beverages, common areas, a game room, Friday afternoon Happy Hour, and Mac computers.

Culture
Volunteer in local community
In Boston, Acquia has partnered with Cradles to Crayons, Pine Street Inn, Wonderfund, TUGG (Tech Gives Back), Bow Market, Horizons for Homeless Children, and the Maurice J. Tobin School in Roxbury.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
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