Oh Snap!
This job is no longer active - but you can still view the details below.

Instructional Designer, Sales Enablement

| Greater Boston Area

Meet CarGurus—the #1 visited online car shopping website in the US. At CarGurus, we’re building the world’s most trusted and transparent automotive marketplace where it’s easy to find great deals from top-rated dealers. 

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data and its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms and innovative data analytics, we provide unbiased validation on pricing, dealer reputation and vehicle history.

Department Summary: 

The is an exciting time of growth and organizational alignment at CarGurus. As we scale globally, CarGurus wants to ensure that our employees are learning and growing every day and have the knowledge and tools to excel in their roles, while preparing for future growth. As a member of the Learning and Organizational Development team, you will help foster an aligned culture of learning, leadership, and engagement in our multiple offices.

CarGurus is seeking a world-class Instructional Designer who can help create learning opportunities that will help employees understand our products, their value and the best skills to use for positioning the sale of these products effectively. In particular, this role will make a key contribution to the Sales Enablement organization, developing programs, tools and learning strategies that will support sellers in achieving breakthrough business results.
You will work closely with subject matter experts to get the latest information about upcoming product releases and pricing changes to our sales and customer success teams, as well as other relevant stakeholders across the business. You will be responsible for creating materials such as interactive e-learning, ILT materials, videos, and social learning opportunities. Additional opportunities for this role include supporting our sales competency program, blending industry best practices with homegrown CarGurus strategies to create a customized approach for successfully selling all aspects of CarGurus.

The successful individual in this role must have a growth mindset! Additionally this role should be occupied by someone with high expectations of themselves and the quality of their work. They balance always striving for quality with the ability to move quickly, be flexible, maintain energy, always stay positive, and can work in an environment with multiple deadlines and shifting priorities.

What You'll Do: 

  • Design and develop creative, performance-based sales training programs and materials in multiple modalities that may include on-demand digital courses, ILT, blended learning, interactive e-learning modules, micro videos, mobile learning, job aids, certifications, and facilitator guides.
  • Meet with subject matter experts, product managers, and appropriate functional/ senior leaders to determine training requirements and audience and to align on expected post-training outcomes
  • Partner closely with Customer Marketing department to ensure consistency of terminology throughout the design and deployment of training materials.
  • Judiciously decide the time and effort that should be spent on each training solution as well as the training format because the impact/complexity of the training topic and scope may vary; prepare to iterate on scalable training methodologies for alpha and beta tests
  • Conduct Train the Trainer sessions for facilitators who will ultimately deliver ILT content to learners.
  • Structure a safe but pressure tested environment for sales org to practice using new knowledge prior to using on a live call / meeting Structure a safe but pressure tested environment for sales org to practice using new knowledge prior to using on a live call / meeting
  • Partner with the Learning & Development team to proactively follow post-training evaluation processes and maintain professional relationships with business leaders and partners ensure accurate and timely understanding of program successes and challenges.
  • Effectively manage multiple projects and initiatives from scope to evaluation
  • Establish and conduct curriculum review and modification process to support the continual improvement of product offerings.

Who You Are: 

  • BA/BS degree with emphasis on instructional design or instructional technology or education related discipline
  • 2-4 years in instructional design and background in sales enablement strongly preferred.
  • 1+ year in sales related role.
  • Strong technology skill set, specifically w Articulate 360 suite, Camtasia, etc.
  • Video production as it relates to learning and professional development
  • Ability to work with short deadlines and high stress on multiple projects
  • Understands the balance between learning theory and practical knowledge
  • Must have the ability to work as part of a larger team, balance multiple tasks/objectives and ability to handle frequently changing demands
  • Strong individual leadership skills, demonstrated through work ethic and professionalism, proactively taking initiative and offering solutions to challenges whenever possible.

CarGurus Culture:

At the core of our company culture is a spirit of innovation, curiosity and collaboration. True to our start-up roots, we’re nimble, flexible and hardworking. We have a great respect for testing and learning and a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball and ping pong are played often. Now a publicly-traded company, we’re as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK and Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI and Dublin, Ireland. If you’d like to learn more, please visit our careers page.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • DockerLanguages
    • JenkinsLanguages
    • Elastic SearchLanguages
    • KafkaLanguages
    • HibernateLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

Location

2 Canal Park 4th Floor , Cambridge, MA 02141

What are CarGurus Perks + Benefits

Culture
Volunteer in local community
CarGurus participates in local volunteer activities such as the The Boston Children's Hospital Corporate Cup Challenge, The Freedom Run 5k, etc.
Friends outside of work
Eat lunch together
Intracompany committees
CarGurus has committees that are re-elected annually and manage events and programs such as the Charitable Giving Committee and Community Council.
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
CarGurus offers company equity in the form of Restricted Stock Units.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

We provide a competitive benefits package including health, dental, and 401K match. We also offer 16 weeks paid primary caregiver leave and 2 weeks secondary caregiver leave. In addition, we also offer perks including gym memberships, commuter passes, daily catered lunches, company outings and more.

More Jobs at CarGurus60 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Boston
Sales
new
Boston
Project Mgmt
new
Boston
Developer
new
Boston
Developer
new
Boston
Finance
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Operations
new
Boston
HR
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Developer
new
Boston
Developer
new
Boston
Sales
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Developer
new
Boston
Developer
new
Boston
Sales
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Developer
new
Boston
Operations
new
Boston
Developer
new
Boston
Sales
new
Boston
Data + Analytics
new
Boston