Who is Interactions?

Interactions, LLC is the world’s largest independent AI company. We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries. Since 2004, we’ve helped leading companies like MetLife, Citi, Shutterfly, and LifeLock have millions of successful conversations, resulting in saving operational cost and increasing productivity.

Interactions’ 5-year vision is to accelerate a transition from today’s frustrating and uninspired customer service experiences into amazing conversational engagements! Allowing customers to communicate in their own words and on their channel of choice, to accomplish tasks, all without having to go through an agent. In doing this via our conversational AI engine, our customers benefit from dramatically improved customer experience and increased customer engagement, while also saving significant and demonstrable operational expenses.

Job Description

As a member of the Corporate team, you will be a part of the backbone of a company that builds and brings to market artificial intelligence technologies, including natural language processing and cognitive computing. You will build best practices that will serve internal (and sometimes external) customers and business partners.

The Graphic Designer role will work closely with Senior Designer and Creative Director to support all Marketing and company-wide collateral and event design as well as PPT presentations. Help propel the Interactions brand with consistent design and messaging through various channels including digital and print.

•  Refine PPT slide graphics and visual story for Sales, Marketing, Technology and HR that clearly demonstrate capabilities of Interactions solutions. Use layout and composition skills to rearrange information and “tell a better visual story”. Make sure final presentations are following brand standards. Produce custom imagery and icons for slides as necessary.

• Produce visually compelling final pieces using templates for ebooks, whitepapers, research surveys, and various content related graphics. Contribute your own composition and layout skills to enhance the visual communication of these pieces.

• Work with designers, content writers, marketing, technology and HR to understand unique project requirements. Help translate requirements and outcomes into impactful design.

• Produce various web graphics for our Resource Center postings and other areas of the website as needed.

Requirements:

• Must have a minimum of 4+ years of related experience.

• Proficient in PowerPoint, Microsoft Office PPT and Google Slides.

• Solid experience with Master slides and templates.

• Solid experience with PPT and Google Slides tools including (but not limited to) shapes/fonts/smart art, choosing color and styles, cleaning up fonts, charts, graphs, animation tools, etc.

• Great aesthetic eye for consistency and style guidelines.

• Ability to work under tight deadlines, multitask and quick turnaround.

• Ability to take information and transform it into compelling story telling using your own layout and composition skills that follow design best practices.

- Design and Production

• Solid experience with Adobe Creative Suite software: Photoshop, Illustrator, InDesign.

• Solid experience with web and print graphics production and appropriate resolutions.

• Working with Photoshop templates as well as building graphics from start to finish without a template to create final design pieces for our Resource Center (Blog, Events Announcements, Video postings). Solid experience with layering different photos and graphics to create stellar imagery.

• Working with InDesign templates as well as creating new templates to create white papers, eBooks, case studies.

• Working with Illustrator to create various file formats of Interactions logo, edit and format our custom icons, create new icons, assist in prepping graphics/logo for partners/investors for web and internal use.

• Experience with image searching and choosing appropriate images that enhance content.

Preferred:

• Web User Experience Design a plus.

• Animation skills and knowledge of Adobe After Effects a plus.

• Illustration skills a plus.

Why Work at Interactions?

We've created a culture of people who are dedicated to helping each other and the company succeed. We take time to celebrate wins and recognize accomplishments. Whether it’s a seasonal event or friendly competition, we’re always thinking of new ways to have fun.

Our team's health and well-being is important to us. In addition to a full suite of benefits, we offer 5 weeks of time off with pay, 401k matching, paid parental leave and flexible work schedules. We are all committed to the company’s success by being valued shareowners and are incentivized through individual performance and company results. Come join us!

Interactions is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law.