Director of User Experience (UX)

| Greater Boston Area
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The Job

Alignable is looking for a Director of Product Design & UX to build a team and discipline from the group up that delivers simple and delightful experiences for our Members, with a passion to ensure every one of them can experience the immense benefit of being connected to their peers.

Who We Are

Alignable is North America's largest small business network with over 5 million businesses in 30,000+ communities. Interacting with their local communities or nationally-recognized industry peers, our small business owners drive customer referrals, business opportunities, and helpful conversations on the Alignable business network.

Small businesses give our communities character-- generating local jobs and supporting local causes. They’re the beating heart of the global economy representing 50% of GDP and 65% of all new jobs. Their owners are creators, risk-takers, and, always, problem-solvers. They’re under-resourced, yet undeterred. We want to give back to these small business owners.

Our mission is to support their ongoing success by providing recommended resources, highly-rated tools, and an engaged, supportive peer network - it’s a difference our members experience every day. Whether it's hearing from a fellow business owner who's overcome a similar problem, reading a credible opinion on a vendor, or sourcing great ideas to grow sales, Alignable members can count on each other for empathetic, pragmatic advice.

If you want to empower the small business owner through a social media network unlike any other, let’s talk.

Led by start-up veterans from Invisalign, Constant Contact, Vistaprint, and Audible, we know how to turn promising ideas into enduring businesses that transform the digital landscape. We’re eager to repeat this success. 

Advocacy and Encouragement. They make our online communities great, but they also make Alignable a great place to work IRL. Our culture is dynamic, supportive, and offers tremendous opportunities to grow your career together with the business. We offer autonomy, ownership, mentoring, and flexibility. Every one of our employees and co-ops can directly point to how they've made a major impact on the business.

Headquartered in Boston, Alignable launched in 2014 and is venture-backed by Mayfield fund, Recruit Strategic Partners, Saturn Partners, NextView Ventures, Lead Edge Capital, and KIC ventures.

About the product team

Alignable’s product team is responsible for conceptualizing, building, and launching features that allow our 5M+ Members to connect in ways never before possible. As our Director of Product Design & UX, you’ll be the driving force responsible for ensuring that Alignable is as simple and easy to use as possible to drive true value to our large and diverse Member base. You’ll work closely with leaders in Product Management, Customer Support, Sales & Marketing, and Engineering on a daily basis.

You'll be responsible for a lot, including: 

  • Crafting a foundation on which to build a world-class Product Design and UX discipline
  • Hands-on designing of Member experiences
  • Working with Product and Engineering on long and short term strategy and roadmaps
  • Architecting a full-stack design org
  • Hiring and managing the team

About you, and the skills you’ll need: 

  • 5+ years of hands-on UX design experience
  • 5+ years of UX management experience
  • Experience building a successful UX team/discipline from the group up
  • Innate empathy and compassion for the struggles of owning a small business
  • Rapid wireframing, design, and prototyping
  • A love of data, and experience using it to measure experiences
  • Ability to manage and support multiple projects at once
  • A portfolio of successful UX projects
  • Bonus points for experience with consumer-based apps, SMBs, and/or social networks

What we offer

  • Smart, supportive co-workers
  • Competitive compensation
  • Equity
  • Health, dental, and vision insurance
  • Unlimited vacations
  • 401(k)
  • Payroll deduction for commuter rail and parking


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • KinesisFrameworks
    • CircleCIFrameworks
    • DockerFrameworks
    • AirbrakeFrameworks
    • ScoutFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AuroraDatabases
    • DynamoDBDatabases
    • ElastiCacheDatabases
    • RedShiftDatabases


205 Portland Street, Boston, MA 02114

An Insider's view of Alignable

What are some social events your company does?

We've done a variety of annual team outings, from bocce and bowling to volunteering at a local non-profit. Team members organize poker, board game, or video game nights at least once a month. We also have a weekly team meeting, Staying Aligned, that combines important company updates, demos, and more with the opportunity to all get together.


Product Manager

What's the biggest problem your team is solving?

Small businesses make up +40% of the U.S. GDP and +45% of all U.S. employees. Despite this, small businesses are constantly under attack from corporations that seek to take the last of their market share. We at Alignable stand for small biz. We give them a place where they can network and partner together to stand strong against the big dogs.


Product Marketing Manager

What are some things you learned at the company?

At Alignable, I’ve learned a lot about the value in sharing one’s perspective. Everyone here is always welcome to share their thoughts, as we rely on the varied experiences and knowledge of the team to build better solutions. In addition to learning from others, this environment has helped me feel like I'm truly a part of the team.


Software Engineer

How do your team's ideas influence the company's direction?

We strongly believe great ideas can come from anyone. Some of our best marketing ideas have come from engineers. We've had customer support co-ops give us some of our best product ideas. Bottomline, there is visibility for what every team is working, and a strong realization we're all pulling in the same direction. This encourages cross functional



How do you collaborate with other teams in the company?

We mainly collaborate face-to-face or in Slack. Video calls have been working extremely well for everyone whenever we're remote from the office. Additionally, each team has documented materials in the app Notion which makes it simple for anyone (whether it be an Alignable co-op or co-founder) to quickly get up to speed on what teams are working on.


Head of Design

What are Alignable Perks + Benefits

Alignable Benefits Overview

We provide all the standard stuff - health, vision, dental, optional life and disability insurance. Health Savings and Flex Spending accounts are available as options as well as a 401K, Employee Assistance Program and pre-tax commuter passes. Unlimited vacation lets our staff take the time they need to recharge so they can bring their best self to work. Perks include a budget for new hires to configure their home office space to their needs with additional monitors, a new chair -- whatever you need. Generally we focus less on policy and more on doing the right thing for every Alignabler to ensure folks are happy, safe, and productive working from home.

Partners with Nonprofits
Alignable has partnered with Resilient Coders, a Boston non-profit that trains people of color for high growth careers as software engineers.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Partnerships with Northeastern Black Engineering Society, NU WIT, Simmons SharkHack, Interview team trained on biases in interviewing and hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per week.
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
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