Director of Product Design

| Hybrid
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Get in on the ground floor at a one of Boston's top startups and help solve a huge challenge for developers and product managers: understanding customer experience. We're looking for an experienced product designer to lead the design team at LogRocket as the Director of Product Design. This person will work closely with our customers and engineering team to translate the product vision into reality and lead all design and user experience efforts.

As the Director of Product Design, you'll be in charge of understanding and improving the existing product while contributing to product strategy and road map. From day one at LogRocket, you'll be an active contributor to the product and play an integral role in fulfilling our goal of improving society's interaction with software.

LogRocket is the first system that gives developers complete visibility into their customer's experience. We've already attracted an elite roster of customers and recently raised a $15M Series B. As we continue to expand our customer base, the Director of Product Design will help take our product design to the next level and provide an industry-leading user experience.

If this sounds like a good fit, we'd love to hear from you!

Qualifications

  • 4+ years of design experience
  • 2+ years of experience as a product designer
  • Experience leading a design team preferred
  • Experience building prototypes and wireframes with exceptional aesthetics
  • Hands-on experience with modern UX design concepts and tools
  • Excellent organization and collaboration skills

Responsibilities

  • Lead all product and feature design efforts
  • Provide creative output and direction to achieve the overall vision for the product
  • Contribute designs and wireframes to upcoming product features
  • Establish design guidelines, best practices, and standards for maintaining a high bar of quality in all design work
  • Collect user feedback to help inform the product road map and prioritization

Perks

  • Catered lunch
  • Fully stocked kitchen with all your favorite snacks
  • Open vacation policy
  • Health, dental, and vision benefits
  • 401k and commuter benefits
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • Objective-CLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • ElasticsearchDatabases
    • BigTableDatabases
    • ClickHouseDatabases
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaAnalytics
    • IllustratorDesign
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • QuipCollaboration
    • AirtableCollaboration

Location

Though we're a hybrid-first company, our downtown Boston HQ is conveniently located next to South Station and Downtown Crossing T stops, and surrounded by endless lunch and post-work spots!

An Insider's view of LogRocket

What are some social events your company does?

At LogRocket, we love our events! From game nights to happy hours to sunset harbor cruises, we're always looking for an excuse to get together with our growing team and celebrate our accomplishments.

Lauren

People Operations

What projects are you most excited about?

One of the things that makes being an engineer at LogRocket unique is that we are creating a product for other developers and product teams. It’s a great feeling to build a feature that you’re excited about, and then see customers immediately start using it. That sense of connection with our users keeps our work exciting every day.

Brendan

Engineering Manager

What are some things you learned at the company?

Working at LogRocket has provided me with a genuinely unique startup experience. Being part of a team that's building a fast-growing product in a snowballing space has taught me to be adaptable, resilient, and make the most out of the resources around me. I've also learned what it takes to build something from the ground up. It's like a mini MBA!

Alejandro

Account Executive

What is your vision for the company?

LogRocket's mission has always been to make every experience on the web as perfect as possible. We feel that the COVID-19 pandemic has accelerated the wave of digital transformation and we’re excited to continuing building best-in-class tools for our customers so they can build the best experience for their users.

Matt

CEO/CoFounder

How do you collaborate with other teams in the company?

On the Customer Success team, we're able to collaborate with just about every team in the organization, particularly Sales, Engineering, Product, and Support. We'll work with Sales to understand the specifics of a new account, Product to help share the roadmap vision, and Support/Engineering to communicate customer needs and expectations.

Amy

Director of Customer Success

What are LogRocket Perks + Benefits

LogRocket Benefits Overview

Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts (https://blog.logrocket.com/) give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.

Culture
Volunteer in local community
Frequent opportunities for employees to take time from work to volunteer at local organizations
Partners with nonprofits
Monthly donations to local and national nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Quarterly DE&I meetings to discuss hiring and organizational practices
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend

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