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CarGurus
We're re-engineering car shopping. Join us for the ride.
Cambridge, MA

Creative Director (Cambridge, MA)

| Cambridge
Easy Apply
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Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.

What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!

Role overview

CarGurus is seeking an experienced Creative Director with a proven track record of bringing consumer brands to life. Reporting to the VP of Brand, you will build and mentor a small in-house team, augmenting our in-house talent with a network of freelancers and smaller agencies to deliver a variety of creative assets that supports all our Marketing efforts. As part of the overall brand team, you will serve as an evangelist for our brand identity and voice, ensuring that creative across our company works to represent our brand in a unified and effective way.

What you'll do

  • Serve as the creative leader for CarGurus, refining our brand and bringing it to life through a broad range of touchpoints to build awareness, engagement and preference for CarGurus
  • Partner with the Brand strategy team and our brand agency to provide input to their work, ensuring that their results meet the creative team needs for future iterations and applications
  • Work with the broader marketing team to extend agency-led campaigns into a portfolio of media assets
  • Build and develop an impactful in-house creative team while using a curated network of external partners to complete projects as needed
  • Provide leadership for the ongoing interpretation and evolution of our brand standards in support of new applications across the business
  • Concept and direct multimedia work including performance creatives, email templates, banner ads, digital videos, offline collateral, content marketing design assets and social media posts
  • Continually update best practices for CarGurus to drive response and action from our creative efforts; incorporate up-to-date research and third party expertise (e.g. Google, Facebook, Media agency guidelines) to inform all our efforts
  • Partner with UX design to evolve overall site branding and where visual design/messaging support is required to build/evolve specific elements of our site experience
  • Ensure that creative projects are prioritized appropriately and delivered on time, on strategy and on budget
  • Build out a team with a reputation for delivering on commitments, and for being a great team to work on and with

What you'll bring

  • 10+ years in a creative role, with 5+ years of experience managing design and copy professionals. Visual design roots and some video production experience preferred
  • Highly collaborative, you like to partner with and support the needs of a range of internal partners
  • Experience mentoring a high-performance team. People leader who can identify, recruit and develop great talent to create premier work
  • Love of design; you stay current and ahead of the latest design trends and digital advancements
  • Experience with and appreciation for rigorously testing & optimizing creative to deliver performance
  • Highly organized, with experience setting up internal process to receive, prioritize, and deliver on creative requests
  • Fast paced, results-oriented and able to prioritize opposing demands for multiple internal partners
  • Low-ego and willing to roll up sleeves, but skilled at delegating and coaching to manage team output
  • Able to inspire great work from your team, whether designing a marketing campaign or a PowerPoint template
  • Previous in-house tech/start up experience preferred

Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We want to know what only you can bring to CarGurus.

Additional information
US employees must provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation. #LI-Hybrid

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Where we are

2 Canal Park 4th Floor , Cambridge, MA 02141

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • DockerLanguages
    • JenkinsLanguages
    • Elastic SearchLanguages
    • KafkaLanguages
    • HibernateLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • SpringBootFrameworks
    • KubernetesFrameworks
    • AWSDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen
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What are CarGurus Perks + Benefits

CarGurus Benefits Overview

We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

Culture
Volunteer in local community
CarGurus hosts fundraisers and volunteer outings year-round. During our 11/22 service week 450+ Gurus helped 12 nonprofit partners with career coaching, food prep and service, waste cleanup, and more
Partners with Nonprofits
CarGurus partners with several organizations working to drive equity and inclusion, support people in need, and train tomorrow's tech leaders, including the Red Sox Foundation and Resilient Coders
Friends outside of work
Eat lunch together
Intracompany committees
We connect Gurus to drive initiatives across CG and our communities, including the IT Software Governance, Open Source Fund, and Charitable Giving Committees as well as the DEIB Advisory Council
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diverse voices power innovation! Our managers, directors, and leaders bring a range of backgrounds, experiences, and perspectives to our work each day
Unconscious bias training
Unconscious bias has the potential to impact decision-making, team dynamics, and career growth. UB training is available company-wide, and mandatory for all managers and People & Talent team members
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We have 6 ERGs that welcome, support, and connect [email protected], [email protected], [email protected], CG Salutes Service, [email protected], and [email protected] well as Women in Tech and Women in Sales communities
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Our dental coverage includes 4 cleanings a year so Gurus can keep their teeth healthy and smiles bright!
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
All Gurus get a free subscription to the Headspace app, and access to counseling and support services through our robust Employee Assistance Program
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
CarGurus offers company equity in the form of Restricted Stock Units (RSUs)
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Our premium Care.com membership gives Gurus access to the largest online community for care, including 8 free days of emergency backup care for all employees
Generous Parental Leave
We offer 100% paid leave up to a maximum of 16 weeks for the primary caregiver plus a gradual return to work policy, also at 100% pay.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
We offer adoption assistance of up to $10K per adoption for up to two adoptions ($20K max) to help Gurus grow their families
Restricted work hours
Return-to-work program post parental leave
Company sponsored family events
We host several family events throughout the year, including a Halloween celebration and gingerbread house decorating around the holidays
Vacation & Time Off Benefits
Generous PTO
Our unlimited PTO empowers our people to comfortably take time away for doctor visits, parent-teacher conferences, home repair appointments, etc. Some Gurus use PTO for religious holidays as well
Paid Volunteer Time
Sabbatical
Get one month off after 5 years at CarGurus, and another after 10. People use this time to take dream vacations, visit family abroad, and attend playoff games... or to do nothing at all!
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Fun fact: We don't have a dress code at CarGurus because we want people to feel like they can come to work as their authentic selves
Commuter Benefits
Our commuter benefits cover 100% of your parking, train fare, and other expenses depending on how you travel to work. A quarterly stipend is available to those who walk or bike to the office
Company Outings
We connect regularly in and out of the office, including at our legendary annual party. IYKYK
Free Daily Meals
In-office employees select their lunch of choice from 3-5 local restaurants each day. We've worked with our catering partner to ensure options include the diverse cuisines of our local communities
Game Room
Stocked Kitchen
Sweet, salty, crispy, chewy, crunchy, and caffeinated--we have it all!
Some Meals Provided
Happy Hours
Parking
CarGurus employees don't worry about where they will park with our on-site or nearby garage options and parking subsidy
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Get a free gym membership and reimbursement of up to $300 for fitness-related expenditures, plus a free subscription to the Studio Sweat fitness app
Professional Development Benefits
Job Training & Conferences
Our Career Development Model includes time for outside learning and development. We think this makes our people more well-rounded and connected
Tuition Reimbursement
WCarGurus offers tuition reimbursement of up to $5K per calendar year for undergrad courses and up to $10K per calendar year for grad+ courses to active, regular employees working 30+ hours a week
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our Elevate mentorship program for women pairs employees with experienced leaders to discuss personal & professional development. It's 6 months long but creates lifelong relationships and value
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

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