Content Designer, Go To Market Team

| Greater Boston Area
Klaviyo is looking for a team-oriented designer to create stunning and effective content for our customers and Sales / Go To Market team. If you are creative, energetic, and are motivated by fast-paced and high-impact work, we want to talk to you!
The right person will successfully work with prospective Klaviyo customers and translate their assets (such as photography, backgrounds, embellishments, and fonts) and then build them out beautifully in our email editor, web forms, or on a Klaviyo-hosted web page. You’ll need to keep the pulse of modern design trends, be detail-minded and produce high-quality design. This is a high-impact and fast-paced role where you’ll work closely with customers, alongside Sales Engineers and Account Executives. You’ll help demonstrate the value and design capabilities of Klaviyo with the goal of accelerating the value that our customers get from Klaviyo.
The person we hire will be the first one in this role which has emerged because Klaviyo is growing incredibly rapidly and when we work with prospective customers, we are routinely asked to provide design expertise to create or improve email templates, web forms, or certain site pages -- plus, we are striving to have more a more disciplined design process applied to all collateral generated sales-side (from slide decks to proposals to 1-pagers, etc.). We expect the initial focus to be getting hands-on designing email templates, though again this would be the first person in the role at a company that is very special, so there is a lot of growth potential.
Design engaging and effective email templates consistent with customer brand standards and creative guidelinesBuild, QA, and deliver HTML templates and templates built in Klaviyo’s Drag and Drop Editor; ensure all creative assets are optimized for delivery and performanceDesign, develop, and code new, mobile-optimized templates to support customer requests and scale customer-facing template libraryTroubleshoot display, rendering, and delivery issues of email templates across various browsers, clients and devicesManage library of email templates so content is accessible across customer-base and company-wideAs an expert user of our email template editor you will also work closely with our product and engineering team in creating the best email template editor out thereWork closely with Sales and Sales Engineering teams to manage email template design requests
Skills/Requirements: Responsive and mobile design experienceProficient in Adobe Creative SuiteStrong knowledge and experience designing for and coding HTMLBasic understanding of CSS and JavaScriptStrong design and typography skills with an understanding of web design best practices pertaining to e-commerceWell versed in how to design attractive and effective emails within the constraints of various email clients
Critical Success Factors: Strong verbal communication skills with the ability to articulate your creative thoughts, and point of view.Comfort saying no and asking probing questions until direction is well understood; able to constructively and effectively negotiate sensitive issues with customersAbility to process information supplied by customers and translate into visual ideas and executions.A keen ability to prioritize a high volume of work, completing the right things in the right order. Ability to deliver on time and on spec consistently.Detail obsession. Every pixel matters to you.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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