Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. Thanks to one of the largest fundraising rounds ever made by a french start-up, Mirakl recently became one of the most promising unicorns and plans to hire over 1,000 talented individuals over the next 3 years. We are:
- The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations
- A global company, headquartered in Paris, with 340+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, Sydney and São Paulo
- A rapidly growing organization that just raised a $300M Series D round of funding from prestigious investors bringing our valuation to $1.5B
- Enabling over 200+ of the world’s leading B2B and B2C companies including Urban Outfitters, Hewlett Packard Enterprise, Best Buy Canada, Carrefour, Siemens, and Toyota Material Handling USA, Inc. to offer more, learn more, and sell more
- True to our core values of: Innovate & Inspire, Satisfy & Empower Clients, Get Things Done, Go Above & Beyond, and Work Hard Together
To support the rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for aSenior Client Business Strategy Consultant-B2B.
The Client Success Team provides strategic business guidance and support to our 200 customers across 40+ countries. The main goal of the B2B Client Success Consultant is to help Mirakl’s B2B clients to define their marketplace model and strategy through targeted analysis of the competitive landscape.
The B2B Client Success Consultant will be responsible for the following:
- Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases.
- Support development of processes and self-service content to manage Mirakl's clients in America.
- Provide insights and recommendations to our clients during their project phase to ensure a successful launch.
- Collaborate effectively with internal teams to set up powerful reporting and tools.
- Display strong analytical skills and identify the right KPIs to track.
- Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.
- Bachelor’s Degree in Business
- 8+ years’ experience, specifically within Industrial Manufacturing or Management Consulting
- Knowledge of procurement and/or B2B supply chains processes
- The ability to adapt to very different companies’ cultures and create solid business relationship with key stakeholders within our client’s organizations.
- A high degree of business acumen, and proven experience thriving in fast-paced dynamic environments.