Senior Business Intelligence Analyst
Payfactors is changing the way companies attract and retain top talent through innovative compensation-based tools and analytics.
As a Senior Business Intelligence Analyst at Payfactors, you will be a primary driver in designing and delivering Payfactors’ data visualization, reports, and export offerings to our customers. The right individual for this role is a creative problem solver who has strong client consultation experience and is passionate about data visualization.
PRIMARY RESPONSIBILITIES:
Consult daily with enterprise level clients on complex reporting asks
Design and deliver custom visualizations, reports, and exports
Maintain and update standard visualization, reporting, and export offerings
Ensure we have a high rate of responsiveness to client request tickets with high satisfaction outcomes
Participate in large sales deals and at-risk client calls as needed to provide expert feedback, increase understanding of client needs, and share options to solve challenges
Work with sales, services, engineering, and other internal stakeholders to ensure tools, technology, and process are meeting needs.
Offer proactive feedback to BI leadership & stakeholders on improvement opportunities
Stay current on emerging trends in BI space and updates to technologies
Mentor fellow BI Analysts on best practices
REQUIREMENTS/SKILLS:
8+ years Business Intelligence technology experience: Data Structures, quantitative analysis, data visualizations, etc.
5+ years of client consultation
Understanding of compensation terminology, key metrics, structure modeling, and other challenges facing large (50k+employee) international organizations
Experience with Excel
Expert in Tableau or similar technology.
Experience working with data from a SQL database
Python experience a plus
Strong ability to multi-task while working on several projects simultaneously
Bias for action and experience making things happen in a fast-paced dynamic environment
LIFE AT PAYFACTORS:
“Take it as you need it” Paid Time Off
Half Day Summer Fridays
Office socials, sports/concert tickets, swag + more
PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE.
We are an Equal Opportunity Employer (Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets) and are committed to building a team that reflects a broad range of experience and thought. We actively encourage applications from underrepresented groups in technology and business.