Senior Business Intelligence Analyst, Product Analytics
PURPOSE:
The Predictive Index—the talent optimization leader—is an award-winning best place to work (Inc., Glassdoor, Boston Business Journal, The Boston Globe).
Our mission is “Better work, Better world,” and we take great pride in PI’s power to supercharge workplace relationships and culture to achieve the unthinkable. We’re our own best case study! You’ll be working toward a mission that inspires you, and you’ll be surrounded by fun, smart, driven people day in and day out.
There’s a reason more than 8,000 companies—including The LA Clippers, Hugo Boss, Nissan, Chick-fil-A, Pendo, and Bosch—trust PI to help them hire top talent, design winning teams, and develop leaders at every level. Come discover how we empower our clients to solve their biggest challenges and make their business dreams come true.
The Predictive Index is a place where people with diverse backgrounds, experiences, and perspectives collaborate on amazing, important work. We celebrate our differences, knowing that they are fundamental to our success as an organization. “Better Work, Better World,” starts here, in an organization where every member of the PI community is valued, respected, and welcome. We encourage people from underrepresented backgrounds to apply.
JOB TITLE: Senior Business Intelligence Analyst, Product Analytics
We are seeking an energetic, dedicated, data-driven Business Intelligence Analyst to help facilitate the growth and success of current and future PI products through data. The Business Intelligence Analyst will work with members of our product organization to define and develop KPIs and deliver analytics to help measure product adoption, engagement, user retention, and growth. Output and analyses will directly inform our product leadership team’s strategy & roadmap as we transition towards Product Led Growth. The ideal candidate will be confident delivering the information obtained by analyzing data and developing rich datasets and dashboards in our BI reporting tool DOMO.
At The Predictive Index, we embrace a fun, hard-working, and action-oriented workplace culture while keeping our employees’ careers and lives outside of work top-of-mind. If you function best in a client-focused, fast-paced environment where you’re expected to think outside the box and take action, you may be a good fit.
KEY RESPONSIBILITIES:
- Partner with leaders at all levels of the product organization to understand their objectives and KPIs required to support them & define metrics to evaluate the progress of our PLG efforts. Provide data solutions to deepen our understanding of product performance and user behavior.
- Generate dashboards and cards within Domo that track OKRs and KPIs across our product organization.
- Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base.
- Provide ad-hoc analysis of key trends and themes that impact the growth & success of our user base.
- Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems.
- Partner with our team of BI Analysts and Data Engineers to create a unified and integrated view of our organization’s data that is aligned with our objectives and goals.
- Define and evolve cohort classification and assess how well lead generation, user sign-ups, product releases, onboarding programs, and other initiatives are impacting cohorts over time.
DESIRED EXPERIENCE:
- 6-8 years experience working as an Analyst or comparative role where data was used to facilitate business decisions. Prior experience in product analytics is a plus or at a Product Led SaaS company.
- Comfortable working with data sets, data transformation, and building data visualization within Business Intelligence platforms like Wave, Tableau, Domo or Excel.
- Comfortable presenting data visually that is informative, insightful, and easy to understand.
- Strong analytical skills: Ability to collect, organize, and analyze data; summarize findings and develop conclusions and recommendations.
- Self-starter who takes initiative and is proactive and able to prioritize multiple projects involving various end-users by meeting deadlines and proactively communicating status updates.
- Ability to communicate at all levels of the organization, from end-users to Senior Management
People most qualified for this role will be:
- Energetic, self-driven, hyper-focused and career-oriented
- Creative, out-of-the-box thinkers
- Quick and eager to learn
- Comfortable working with end-users to gather requirements and build technical solutions from concept to implementation.
- Adept at presenting data insights visually to all stakeholders across the organization.
- Strong understanding of data structures and the tools utilized to combine and transform data.
- Previous exposure to business intelligence/analytics tools.
- Strong written and verbal communication skills.
If you possess all-of-the-above, PI could be a great opportunity for you.
At The Predictive Index, we value flexibility. All PI employees have the choice to work either at our Westwood, MA headquarters, Remote, or a mix of both!
Just as our employees are threads in the cultural fabric of PI, THREADS is our framework for understanding our core values.
Teamwork: Focus on the “we,” not the “me.”
Honesty: Follow your moral compass.
Reliability: Be someone others can count on.
Energy: Be balanced, be energized.
Action: Errors of action are better than errors of inaction. Be brave.
Drive: Own it.
Scope: Don't try to boil the ocean.
The Predictive Index participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
The Predictive Index is an Equal Opportunity Employer.
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