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Salesforce Business Intelligence Analyst

| Greater Boston Area

Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is forwarding its mission of harnessing nature to help farmers sustainably feed the planet. The company is headquartered in Boston, MA, with additional offices in Memphis, TN, Research Triangle Park, NC, Sydney, Australia, Buenos Aires, Argentina, and São Paulo, Brazil. http://www.indigoag.com/

 The role of Salesforce Business Intelligence Analyst will be the expert for Indigo’s commercial data analysis and reporting. The Salesforce Business Intelligence Analyst will review and analyze data from multiple platforms build reports and offer solutions to sales and functions for visibility into Indigo commercial performance and data quality. This role can be based in Memphis, TN or Boston, MA. Reporting to the Reporting Manager, this position will be a key liaison between Commercial in Memphis and I.T. in Boston to structure Salesforce and other systems and processes for successful utilization by management and the sales team.

 

Responsibilities:

  • Implement and continually evolve reporting cadence to account managers, sales team, management, and executive team utilizing Salesforce as a source of truth for commercial data.
  • Develop Einstein Analytics datasets, reports, and dashboards that will improve commercial performance by identifying bottlenecks and challenges.
  • Respond to complicated ad-hoc or “one off” requests for reports of Sales Data from various functions within Indigo, including Finance, Legal, Data Science, and executive leadership.
  • Develop key performance indicators utilizing key metrics associated with Indigo commercial data in the Einstein Analytics platform.
  • Manage continuous improvements updates and evolution of the Salesforce, based on company needs and shifting priorities.
  • Work with Sales Operations team to perform and build analysis that is addictive to Indigo Sales performance tracking such as data quality management.
  • Liaison with Salesforce Development team at Indigo to structure effective use by Sales team and for reporting purposes at Indigo.

 

 Competencies:

  • Analytical mindset and creating a story out of data
  • Can visualize data and put numbers to graphs/charts
  • Understand business analytics (i.e. cost benefit, build financial models) and the full commercial pipeline from lead generation to customer experience.
  • Comfortable with ambiguity and change
  • Team player
  • Detail oriented and very organized
  • Excellent cross-functional communicator, able to work with a diverse set of internal stakeholders.
  • Results oriented with ability to prioritize and manage through multiple projects/priorities/deadlines simultaneously.
  • Customer centric minded
  • Passion for Indigo and our core values

Qualifications:

  • Bachelor’s degree (Computer Science, Engineering or a math related focus desired)
  • MS Excel expert user, with high efficiency in Macros and Pivot tables for automated reporting, analysis, and distribution
  • At least 3 years of Salesforce experience is required, Einstein Analytics and/or Salesforce Admin certification is preferred
  • 3-5 years of experience of Salesforce reporting and data analysis in a sales operations function
  • MS Power Point experience required as well as SQL or other programming language experience and experience with tools such as Snowflake, Lookr, Tableau, or Spotfire
  • Farming background or knowledge of the business of farming is beneficial.

Indigo is committed to living our values, specifically “creating a work environment where everyone feels respected, connected, and has opportunities to learn and grow.” As part of living our values, we strive to create a diverse and inclusive work environment where everyone feels they can be themselves and has an equal opportunity of succeeding.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypescriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases

Location

On the edge of Charlestown, we are within walking distance to restaurants and bars. The Sullivan Square T and bus stop is also right next door!

An Insider's view of Indigo

What projects are you most excited about?

Our mission is to provide agronomists with unbiased real-time data we are collecting across thousands of acres at the ground level and from space. It's such a thrill to be working on the data and analysis perspective of this massively cross-disciplinary team that helps agronomists initiate data-powered conversations to provide substantial results.

Jyoti

Principal Data Scientist

What makes someone successful on your team?

A successful Indigo team member is someone willing to continuously learn and improve, regardless of experience or role. Whether you’re an Engineer, Account Manager, Business Analyst, or Scientist, successful team members keep the bigger picture in mind and bridge disciplines to solve problems facing the incredibly complex system that is agriculture

Hilary

Software Product Manager

What are Indigo Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
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