NLP Data Engineer

| Greater Boston Area | Remote
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The Opportunity:

Are you interested in changing the world of work? We’re building a world-class analytics team to apply data science to the soft side of how work gets done. We’re working hard, having fun, and making history; come join us! 
 
Workhuman is seeking a Natural Language Processing (NLP) Data Engineer to join our Workhuman iQ team as a domain expert.  This role is responsible for developing infrastructures and platforms for a wide variety of NLP /AI and data analytics products. The person will work with data scientists and engineering teams to build products that uncover insights hidden in recognition moments across dozens of countries for our customers, the industry and our company.
 
The projects that our team work on are built from the ground up and we look for individuals who want to take ownership and implement solutions independently and thrive in a collaborative environment. Your work will be project-oriented, and you will often be responsible for bringing together the needs of data scientists, engineering team, product managers and other internal customers to provide viable solutions and communicating your thoughts effectively.

This position will report to the NLP Manager.

 

Main duties & responsibilities:

- Work with Engineering and Architect teams to implement data pipeline on AWS  (including data collection, data pre-processing, data sampling and validation) for Workhuman data products

- Partner and collaborate with Data Scientists to build training pipeline to facilitate the training of large-scale machine learning models for Workhuman AI products 

- Implement processes to gather usage data generated from Workhuman AI products and build tools to facilitate performance analysis

- Develop cloud-based platforms and web apps for launching Workhuman AI and analytics products

- Develop tools to facilitate data review and analysis

 

Required skills and experience:

- Bachelor’s (or above) degree in software engineer, computer science, computer engineering, data engineering or other related field

- 3+ years of industry experience in software development, data engineering, or related field

- Experience with and track record of building data pipeline for machine learning product

- Strong knowledge of AWS (S3, EC2, GLUE)

- Experience with AWS Sagemaker

- Good in programming languages such as: Python, Spark, and Java

- Good understanding with state-of-art machine learning framework such as: Tensorflow, Pytorch, Pandas, Scikit-learn, Keras, etc.  

- Knowledge with web app development such as: database, REST API and cloud

- Practical knowledge of data processing needs and trade-offs 

- Comfortable handling a high volume of work daily 

- Comfortable working in a fast paced, highly collaborative, dynamic work environment 

- Willingness to support several projects at one time, and to accept reprioritization as necessary 

- Experience with process design and documentation

 

Preferred skills:

- Exposure to ML, NLP, and deep learning methods

- Knowledge with the front-end languages such as: Javascript, HTML, React, or CSS

- Experience with developing back end and front end of web applications for data analytics and business intelligence apps

- Experience with working with large-scale of text data across languages

- Understanding in model inferencing, monitoring, feedback loop and data capture in real time at scale

 

The Company:

Workhuman® is the world’s fastest-growing integrated Social Recognition® and continuous performance management platform. Our human applications are shaping the future of work by helping organizations connect culture to shared purpose. With a consistent stream of gratitude fueling unparalleled, provocative workplace data and human insights, Workhuman® Cloud is a critical software engine for global companies seeking to motivate and empower their people to do the best work of their lives. Workhuman® (formerly known as Globoforce) was founded in 1999 and is co-headquartered in Framingham, Mass., and Dublin, Ireland.

Did you know: 

- We are #1 Great Place to Work in Ireland for the 2019 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe 

- Workhuman® is used by 4.5 million employees across 160 countries

- Our core values are; Respect, Determination, Innovation and Imagination

 

Perks & Benefits for our Happy Healthy Humans:

- Comprehensive Health Plans 

- Fully paid parental leave (12-week maternity/4-week paternity) effective day 1

- Peer-to-peer recognition program 

- 401(k)

- Tuition Reimbursement 

- Commuter bus from downtown Boston

- On-site fitness center

- Wellness rewards and reimbursements

- Fully stocked kitchen (cold brew on tap - snacks and coffee machines as far as the eye can see…) 

- Regular celebrations for employees, families and special guests

 

At Workhuman, we love what we do because we’re shaping the future of work through our people and our technology. Our human cloud-based applications are helping some of the world’s leading global brands connect culture to shared purpose. The Workhuman Cloud empowers employees to thank, talk and celebrate each other, creating an environment that sparks gratitude and human connection while increasing employee engagement and productivity. 

 

Workhuman is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. We proudly provide a work environment free of discrimination and harassment. Employment decisions at Workhuman are based on solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Workhuman believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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Location

We're located on Crossing Boulevard, right off of Rt. 9 in Framingham. Our office is easily accessible from Rt. 9, Rt. 495, and Rt. 90.

An Insider's view of Workhuman

What’s the vibe like in the office?

Since day one, Workhuman has never felt like “going to work.” It’s a place where you can genuinely be yourself, and there is no shortage of helping hands or energy in the office. The creativity and collaboration found within these walls is unparalleled. There is no idea too big or too small to bring to the table- no matter who is sitting at it.

Alyssa

Ecommerce Specialist, Merchandise

How do you collaborate with other teams in the company?

Collaboration is a core part of our team’s daily life; we work closely with everyone from Product Management and Engineering to Customer Success and Sales. With the teams split between Framingham and Dublin, we’re regularly using new tools with different teams to improve our ability to brainstorm and communicate user flows.

Adam

Director, Product Strategy

How has your career grown since starting at the company?

I started my business development role here with just 6 months of software sales experience. My manager knew my aspirations of becoming a Sales Exec. and helped me achieve this goal in less than 2 years. At Workhuman, not only are you given the technology to be successful, but you have amazing resources around you to grow professionally.

Bobby

Corporate Sales Executive

What's the biggest problem your team is solving?

Workhuman is not only in the business of changing the future of work for other companies, we are already thriving in that state ourselves. It’s so exciting to join a group of brilliantly passionate employees who are genuine, kind, and grateful to each other and working together on our mission to bring others into this human movement.

Erica

People Analytics Consultant

What are Workhuman Perks + Benefits

Workhuman Benefits Overview

There are a lot of benefits to working human, but let’s start with the most meaningful. We value the whole human – not just what you bring to the office every day, but everything about you and who you are. Here, people are empowered to be themselves and do the best work of their lives.

Culture
Volunteer in local community
Employees are encouraged to plan and participate in philanthropic activities through the Workhuman Gives program.
Partners with Nonprofits
Previous partnerships have included Catie's Closet, Girls Inc., Tech Gives Back, and the Department of Child and Family Services.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Our ERGs are something we are very proud of! We have 5 ERGs running including: Parents at Workhuman, The Women's Network, SPARKLE (LGBTQIA+), Sustainability, and Diversity, Equity & Inclusion.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Short term and long term disability benefits are available
Dental Benefits
Vision Benefits
Health Insurance Benefits
Health insurance is provided by Blue Cross Blue Shield of MA and includes prescription drug coverage. Workhuman also provides deductible reimbursements via our health reimbursement arrangement.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Eligibility rules apply.
Performance Bonus
Quarterly performance bonuses as well as ongoing employee recognition bonuses are available.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependant Day Care FSA Available
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workhuman also provides 4 weeks of leave for the secondary caretaker, or for adoption/foster.
Flexible Work Schedule
Workhuman encourages employees to find the work-life blend that meets their needs.
Family Medical Leave
Company sponsored family events
Workhuman hosts seasonal events where employees can invite their family members and children to attend.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Our game room includes Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
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