Lead Data Scientist at Humana Studio_h

| Greater Boston Area
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The Lead Data Scientist uses mathematics, statistics, modeling, business analysis, and technology to transform high volumes of complex data into advanced analytic solutions. The Lead Data Scientist works on problems of diverse scope and complexity ranging from moderate to substantial.




The Lead Data Scientist is expected to quickly understand the Group Business operations and data ecosystem and Business context of the data, work closely with GBO Insights Council to establish the key insights needed to understand and  improve our member experience and Net Promoter Score (NPS) from all aspects of engaging with Humana.


Applies advanced knowledge of statistical modeling, exploratory data analysis, business analysis, analytics platforms and Machine Learning to recognize patterns, identify opportunities, develop descriptive and predictive analytics models to generate actionable business insights and predictions to improve member experience, process optimization and achieve overall service and operational cost reduction.



  • The Lead data Scientist is expected to work closely with the Insights Council, is really enthusiastic, confident, assertive and humble in what they bring to the table to really push things to move forward.  Develops and maintains data lakes of structured and unstructured data sets for analysis and reporting.
  • Develops scalable, efficient, and automated processes for large scale data analyses and model development, validation, and implementation.
  • Responsible to lead projects to deliver “insights” as prioritized by the Insights Council
  • Design and execute experiments, models, algorithms, and visualizations to test hypothesis
  • Build descriptive, predictive and prescriptive models to help answer critical questions in the business context -  “how do we measure success ?”,  “where and when can we improve ?”,  “why does this matter?”,  “what can we do differently?”,  “how can we provide better insights?”
  • To understand all aspects of Group business – Products, membership, enrollment, support, calls, claims etc along with cross functional subject areas like Clinical and Pharmacy to build comprehensive predictive models to predict NPS/member experience based on variability of these dimensions
  • Communicate results and insights, both verbally and written (including visual graphics), in a clear and concise manner to a non-technical audience.
  • Understand data sources and limitations, warehousing system and the impact of the data on business decisions.
  • Work on multiple concurrent projects and accommodate frequent interruptions and changing priorities, exercises independent judgment and decision making and works under minimal supervision
  • Advises executives to develop insight-driven functional strategies (often segment specific) on matters of significance
  • Stay current on new processes and technology in Data Science and communicate findings to team
  • Supervise, coach and develop internal data science and analytics talent
  • Present innovative research in national/international conferences and journals


Required Qualifications and Experience


  • Bachelor’s degree (with 8+ years of technical experience) or Master’s Degree (with 5+ years of technical experience) in Statistics, Mathematics, Applied mathematics, Computer Science, Data Science, Business Analytics or related discipline
  • 2+ years of project, process or people leadership experience, managing team
  • 4+ years of experience in Health Insurance industry, with solid understanding of Process and data related to one or more of these subject areas - Membership, Product designs, Calls, Enrollment, Claims, Clinical and Pharmacy
  • Ability to quickly comprehend business asks and understand the context and the big picture
  • Solid knowledge of current developments and best practices in Data Science, analytics tools and platforms, Industry standards, data and privacy compliance standards
  • Experience with Deep Learning models, AI development,  Tensorflow and Machine Learning algorithms, ETL, SQL, SAS, R, Python and visualization tools such as Tableau and QlikSense/Qlikview
  • Designing and building algorithms and predictive models using techniques such as linear and logistic regression, support vector machines, ensemble models (random forest, gradient boosted trees), neural networks, and clustering techniques.
  • Prior experience working in Bigdata technology and Cloud-based analytics infrastructures, stream analytics, data fabrics etc
  • Must be a Leader, driving initiatives from concept to implement with minimal to no supervision
  • Innovative, strategic, with great negotiation and communication skills.
  • Clear and effective communication of operational strategy, insights, predictions etc both verbally and written (including visual graphics), in a clear and concise manner to a technical and non-technical audience
  • Prior experience and interest in coaching and mentoring junior talent to grow next generation of Data Scientists


Preferred Qualifications and Experience

  • Masters or Post-graduate studies in Applied Mathematics, Computer science (e.g. specialization: Machine learning/Artificial Intelligence /Visualization, databases, and Big Data), Statistics, Health Services Research, or closely related field with Data Science specialization
  • Experience in Health Insurance consumer analytics
  • Experience with deploying model pipelines across various technologies, such as Kubernetes or Docker.
  • Experience with Natural Language Processing, Keras, and/ or H2O
  • Experience working in Agile environments


Primary Location :
United States- Dallas, Chicago, Boston (MA), Overland Park (KS).

Preferred operating time is from 8:00 AM – 5:00 PM CST

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Our bright, brand new, open-concept offices are located in the bustling Seaport district surrounded by like-minded high-tech and start-up companies.

An Insider's view of Humana Studio_h

What’s the vibe like in the office?

The Boston office is very open and built to make conversations & interactions easier. It’s easy to reach out to people (at any level) to ask for help, input, or just have a casual chat. There are 2 community managers who also help to plan events throughout the week for associates (e.g., yoga, happy hour, games). It’s a super lively environment!

Nanxi Ling

Experience and Transformation Lead

What projects are you most excited about?

The opportunity to be part of launching new products and care plans from greenfield by leveraging the latest technology stack and building best in class experience for both internal and external facing user applications, that will ultimately help us a company to focus on “Whole Person Health” rather than being than being a transaction system.

Kapil Sibal

AVP, Software Engineering

What are Humana Studio_h Perks + Benefits

Humana Studio_h Benefits Overview

• 401(k) with 125% match on first 6% contributed
• Associate Incentive Plan (AIP)
• Personal Time Off (PTO)
• Two Personal Holidays in addition to other major holidays
• Volunteer Time Off (VTO)
• Tuition Assistance
• Parental Leave / Caregiver Leave
• Comprehensive medical, dental, and vision insurance with subsidized premiums
• Life & Disability Benefits
• Adoption Assistance
• $2,500 Associate Referral Bonus for qualified positions
• Wage Works parking and commutation pre-tax benefit
• Charitable Matching Gift Program
• Network Resource Groups

Volunteer in local community
Volunteerism at Humana is part of our DNA - each employee is given 2 full days per year to designate to the cause of their choice. Volunteer on your own or with your team.
Partners with Nonprofits
Humana Foundation, Bold Goal Initiatives + MANY MORE!!!
Eat lunch together
Intracompany committees
Cross organization projects and initiatives, Network Resource Groups
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Humana is ranked #42 on DiversityInc's Top 50 Companies for Diversity and Inclusion. Our CEO Bruce Broussard Chairs the Executive Diversity Council and sets our agenda.
Unconscious bias training
Humana is partnering with Cook Ross, renowned consulting firm with deep expertise in Unconscious Bias to ensure that everyone can bring their whole self to work.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Humana's retirement plan is administered by Charles Schwab and offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Humana provides employees with a 401(k) matching plan managed by Charles Schwab. We match 125% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
The Associate Incentive Plan, or AIP, enables us to recognize associates for their contributions to the company's performance and outstanding contributions to those we serve.
Match charitable contributions
The Humana Foundation will match your donation dollar for dollar up to $100 per calendar year; or $2 for every $1 if you donate to an active Humana Foundation grant recipient.
Child Care & Parental Leave Benefits
Generous Parental Leave
Parental Leave provides up to 6 weeks of paid time away from work to bond with your newly born, adopted, or fostered child. The Parental Leave benefits are available to both the primary and secondary
Flexible Work Schedule
Humana provides employees with a flexible work schedule that includes Core hours but is at the discretion of leadership.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $5000 for eligible adoption expenses and 6 weeks of paid leave, 6 weeks unpaid.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Humana offers a pre-tax commutation benefit through Wage Works.
Game Room
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, 1-to-many program, Cross-department program, Career mentoring, Leadership mentoring.
Online course subscriptions available
Paid industry certifications
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