AdmitHub is seeking a highly motivated Head of Behavioral Science/Research who enjoys working in a fast-paced and frequently changing environment. This position will primarily create a research infrastructure to plan & execute initiatives that drive our core business forward,  help identify new business opportunities as well as connect top-tier researchers and AdmitHub’s partners to facilitate a variety of research projects for the company.  In addition, this role will be instrumental in driving how we increasingly leverage behavioral science to drive the vision and success of our company and products. Reporting to our Head of Product and Analytics, this individual will come into a role where they can combine their passion for research and education with their skills in project management and communication.

We are looking for an individual who has hands-on experience with behavioral science, organizational science/psychology, and research - including the ability to do statistical analysis and presentation(s) to stakeholders of their experimental findings. 

We bring the power of artificial intelligence and machine learning to higher education through an engagement and insights platform that guides students to and through college primarily via text-message communication. We help students find the answers they need, wherever they are, whenever they need it--and offer colleges a way to give one-on-one support to vast numbers of students. 

We are committed to helping colleges operate more effectively and helping their students succeed on the path to and through college. We also believe in rigorous independent research of our products, especially with respect to at-risk students. (See the results of an RCT on our work with Georgia State University here). All told we have run nine RCTs with three more publications coming in 2020. 

We have begun the work of developing research partnerships with Lindsay Page, CommonApp, THECB, Harvard Wiener Center, and others and since our inception have received over $3m in grant backed funding to further our work.

At AdmitHub, you will be working in a cutting edge space on new and exciting problems, driving large scale social impact, help solve unique scalability challenges and be part of an exciting stage of a high-growth company.

Key Responsibilities

• Develop an overarching research strategy, roadmap and timeline for execution that is inline with the vision and growth aspirations of the company; drive the continued growth and development of the area
• Plan, execute and oversee projects that test the impact of our technology. This includes but is not limited to:
• Structuring the scope of primary and secondary research;
• Leading internal staff through diagnosis and design;
• Ensuring the proper design and structure of experimental tests;
• Leading internal and external staff through implementation and analysis, ensuring project implementations align with AdmitHub goals;
• Liaising with partner institutions and data teams, as needed; 
• Serving as the main point of contact for project funders, researchers, and partners.
• Develop the research team to be the teachers and experts for our company and for our customers to share key insights and best practices on student engagement & intervention strategies.
• Drive research and experimentation initiatives that can drive learning and insights for the business on a short-to-mid term basis in addition to longer-term research initiatives. 
• Create operational procedures for:
• Data management
• Power analysis
• RCT project management
• Working closely with conversational designers, manage the development and improvement of our chatbots’ content libraries and intervention strategies based on close monitoring and evaluation of usage and impact data, primarily in the context of education and increasingly the context of employment as our business matures in that direction. 
• Identify and develop key research partnerships with organizations, individual researchers and funders and establish our thought leadership in the markets we want to grow in.
• Manage and promote visibility of AdmitHub in academic and research spaces
• Nurture relationships with key customers to further research opportunities
• Write grant proposals and contribute to other external communication materials/events to disseminate and promote our research initiatives (presentations, proposals, conference participation, etc.)
• Develop a team to support development and execution of research initiatives
• Develop and maintain a strong working relationship with various cross-functional teams in the planning, execution of research initiatives and the sharing out of the outputs. 
• Work with engineering to retrieve key product data and refine data measurement processes and policies.
• Work with marketing, create collateral (articles, white papers, case studies, etc.) to promote research results and key learnings.
• Contribute to product positioning and messaging that differentiates our products, services, and solutions in the market. 
• Work with product, identify learnings from research studies that can be leveraged to further develop the product and identify new product opportunities
• Provide customer success teams with insights on best practices on campaign planning and implementation to achieve customers desired outcomes
• Work with People operations to turn our product inward to encourage the development of our people.
  

Qualifications

• 5+ years of experience in research planning, execution and evaluation; team management experience preferred
• Proven track record of building a research function and team in a business environment
• Demonstrated knowledge of and experience in leveraging behavioral science to improve outcomes is highly preferred.
• Master’s degree or PhD in education, psychology, statistics, economics, or related social sciences field preferred
• Fluent understanding of experimental best practices
• Experience with creating and/or evaluating existing assessments in the market (behavioral, personality, etc) and leverage assessment outputs to personalize  how we engage with individuals via our platform, with careful considerations to avoid assessment bias.
• Strong project management skills to ensure planning and coordination across internal and external resources for timely completion of research initiatives.
• Experience with both educational research and businesses (ideally in startups) preferred
• Experience with or insight about the challenges faced by students or employees from historically underrepresented or disadvantaged socioeconomic groups preferred