Director, Business Analytics

| Greater Boston Area

Director of Business Analytics

Are you passionate about learning and intellectually curious? Do you thrive in a fast paced, innovative work environment where team members hold themselves and others accountable? Are you energized by trying new things, have an agile mindset and enjoy making an impact? Is working for a purpose driven organization important to you?

Skillsoft is the global leader in corporate learning. We help businesses solve their biggest challenge – attracting, motivating and retaining world class talent. Our team is recognized for cutting edge digital learning and human capital management solutions. Trusted by the world's leading organizations, including 65% of the Fortune 500, we train more professionals than any other company in the world. Our 100,000+ courses, videos and books are accessed over 130 million times every month, in 160 countries and 29 languages. At Skillsoft, we believe that knowledge is the fuel for innovation and innovation is the fuel for business growth.

We are all about "Making Work Matter." With over 2000 employees around the world, we are always looking for amazing talent!

Will you be next to join our team?

Opportunity Highlights:

  • Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth
  • Lead monitoring and analysis for various functional performance. Work with functional leads to maintain a portfolio of performance measures that help us monitor and improve performance
  • Partner with functional and GTM leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results
  • Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI
  • Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users
  • Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments
  • Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs
  • Drive the development of Skillsoft's analytics tools and practices - emerging analytical approaches, skills and technologies
  • Manage 2-4 business analysts and be responsible for their development, efforts and outputs

Skills & Qualifications:

  • Bachelor's degree in quantitative field – engineering, finance, data science, statistics, economics
  • At least 8-10 years of progressive, multi-functional experience in business analytics (product, marketing, operations, financial modeling, etc.)
  • Preferred 2-3 years of experience in human capital industry within a B2C or B2B setting
  • Analytical skills: outstanding analytical and problem-solving abilities, experience in developing deep analytical insights about users of digital products and services
  • Experience in retention modeling and cohort analysis, and developing customer LTV models
  • Excellent business acumen and interpersonal skills: Must be able to work across business lines at various levels to influence and effect change to achieve common goals
  • 4+ years of experience managing and developing more junior level analysts
  • Technical skills: SQL, ETL scripts, Tableau (or other BI tools), Adobe / Google Analytics

Success Qualities:

  • Adaptable and Agile. Responds quickly to the changing needs of the business and is resilient in the face of setbacks or adversity.
  • Confident & Audacious Achiever. Champions breakthrough initiatives and holds him/herself and others accountable for delivering. Enjoys working hard; is action-oriented and full of energy for the things he/she sees as challenging; not fearful of acting without over-analysis.
  • Entrepreneurial Spirit with Learner's Mindset. Is uncomfortable with simply maintaining "status quo" and is intellectually curious and demanding of excellence and continuous improvement.
  • Committed to our Collective Purpose. Leverages cross functional collaboration to solve complex business issues and drive greater results.
  • Authentic & Customer Centric. Never compromises integrity to achieve results while constantly being mindful of creating a positive customer experience both internally and externally. Adheres to an uncompromising set of core values and beliefs during both good and bad times; practices what he/she preaches. Acts with the highest standards of conduct and is seen as a direct, truthful individual.

 

Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we'd love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.


Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • PowerBiAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Located in the heart of Post Office Square, we have easy access to trendy lunch spots and a variety of public transportation options.

An Insider's view of Skillsoft

What are some social events your company does?

It really varies...we've celebrated the Superbowl, Red Sox Opening Day, National Chocolate Chip Day and Employee Apreciation Day to name just a few. We also have lots of contests such as Halloween Costumes & Ugly Holiday Sweaters. Of course, there is our big Summer Outing (with unlimited Kimball Farm ice cream:)) and our Annual Holiday Party!!

Julie

Office Manager

What does your typical day look like?

No two days are ever the same at Skillsoft! One day I can collaborate on a social campaign with our Australia/New Zealand team and the next head to a conference in the US to provide live social media support. Of course, it’s not always that glamorous, but it’s always a lot of fun to work with all the different teams from around the world!

Dorothy

Social Strategist

How do you make yourself accessible to the rest of the team?

The short answer is: transparently and often! UX at Skillsoft is part of the Product organization and as such is perfectly and uniquely positioned to facilitate converging efforts and conversations. We help connect different points of interest and intelligence that all need to be on the same page on every project and exploration.

Hans

Director, User Experience

What are Skillsoft Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Professional Development Benefits
Tuition Reimbursement
More Jobs at Skillsoft8 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Operations
Product
Project Mgmt