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Database Engineer

| Greater Boston Area

At Smartsheet, we are building the next generation workspace collaboration platform. Our Infrastructure Engineering team is committed to operational excellence and delivering a world-class customer experience. We're in an exciting high growth stage and now is the best time to join our team.

We are currently looking for a Database Engineer to join our Database Engineering Team. In this position, you will directly impact the reliability and performance of our critical production database systems; supporting 24/7 delivery to over 70,000 customers worldwide. This position will report directly to the Sr Manager, Database Engineering. The best candidates are able to defend their actions and decisions: "we do it this way because that's the way we've always done it" isn’t going to fly here. We want people who have the mindset that anything is open for questioning and there's always another layer to dig. We are solving hard problems! We're in a high growth stage and now is the best time to join our team.

Learn more about us with this short video overview of Smartsheet: Smartsheet Overview Video

  • Champion and affect great high-level database systems design, best practices, documentation, high technical standards, tools, platforms, scalability, resiliency, quality and performance.
  • Work with microservice pillar team to scale, maintain and continually improve the performance and availability of OLTP databases.
  • Provide all database platform administration, maintenance, tuning, monitoring, performance analysis, architecture scalability, backup/recovery, robustness, and performance; query tuning, index optimization.
  • Root cause analysis of production-related database issues.
  • Participate in on call rotation as defined by management.
  • Work with development to translate requirements for designing and maintaining logical and physical data models.
  • Review and provide feedback on other team member’s code and scripts.
  • Mentor and guide other technical resources.
  • Provide critical review of our production OLTP processes and design.
  • Deliver on time with high quality task completion.


  • Superb analytical/logical reasoning and problem solving skills.
  • Proven design skills and track record of delivery.
  • Customer oriented attitude, ability to work with technical and non-technical stakeholders.
  • Self-starter, detail oriented, goal-oriented and ability to work well in a fast-paced environment.
  • Proven ability to work independently or as an integral member of a team.
  • Excellent communication and teamwork skills.
  • Mid-level documentation experience.
  • Experience handling large scale database migrations.
  • Advanced experience troubleshooting complex systems.
  • Experience managing servers/systems in large-scale, geographically diverse environments.
  • Experience working with 24/7 production systems required, websites preferred platform.
  • Experience with MySQL replication processes and troubleshooting, SQL and stored procedures.
  • Deep Knowledge of MySQL internals.
  • Experience with database design in both physical and logical.
  • Working knowledge of SQL tuning, Query Optimization and performance considerations in RDBMS and MPP environment.
  • Experience with Mongo preferred.
  • Experience with Percona Toolkit preferred.
  • Experience with AWS Cloud Database Management preferred (AWS DBs (RDS, DynamoDB, EMR, Redshift, Aurora, etc.))
  • Exposure to puppet configuration management preferred.
  • Minimum 5+ years’ experience in a Database Administrator role, preferably MySQL and InnoDB.
  • Minimum 2+ years’ experience with database design and architecture.
  • BS Degree in Information Technology or Computer Science or equivalent experience is required.
  • Legally eligible to work in the U.S. on an ongoing basis.

About Smartsheet: In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.
Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SmartsheetManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen


We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.

An Insider's view of Smartsheet

How would you describe the company’s work-life balance?

“Working at Smartsheet, you quickly realize that everyone is Smart and driven. That being said, you also find a culture built on honesty, authenticity and support. The work-life balance is paramount to Smartsheet and teammates are empowered to have a schedule that works for them best. "No one size fits all."


Tech Support

What does your typical day look like?

“Working at Smartsheet is challenging, but rewarding. Change happens quickly, innovation is encouraged, and we are constantly improving our product and how we serve our customers.”


Senior Product Trainer

What makes someone successful on your team?

“Working at Smartsheet has epitomized what a successful SaaS organization should look like. Every day, I am held to the highest standard by my peers, leadership, and our customers. What I enjoy most in particular about Smartsheet is how the entire team is driven by the same identity: To empower everyone to improve how the work.”


Solutions Implementation Manager

How do you empower your team to be more creative?

"Our employees have a track record of innovating and problem solving. Too often hiring managers give out high points for the type of logos recruits have on their resume or for their impressive academic background. We take a different approach by focusing on who has the technical chops to get stuff done and make a positive impact for our customer"


Senior Director of Engineering

What’s the vibe like in the office?

“As Senior Software Development Engineer at Smartsheet I am excited to go to work every day. I love collaborating with all my wonderful teammates building amazing products at Smartsheet. I work with a team of talented and driven people, striving to build the best work management and collaboration product on the market.”


Senior Software Development Engineer

What are Smartsheet Perks + Benefits

Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
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