Capital Data Analyst

| Greater Boston Area
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Job Overview:

Toast is looking for a Data Analyst to join the rapidly growing Toast Capital team. This individual will work across data science, business intelligence, product, marketing, finance and accounting and have direct exposure to senior leadership. The Data Analyst will develop strategies, dashboards and models to enable visibility into Key Performance Indicators such as portfolio risk, portfolio performance, funnel performance and servicing levels to inform key business decisions. The Analyst’s work will help all Toast Capital Stakeholder’s to better understand product performance and inform the development of strategies and models to increase the extension of credit to our trusted restaurant partners while providing results that exceed our investors’ expectations.

This role will require an understanding of small business credit attributes, acquisition funnel dynamics, underwriting strategy and credit performance metrics. This individual will be a self-starter who is able to effectively translate data into actionable recommendations.

What you will do:

  • Analyze marketing funnel, funding and credit performance data to develop new insights that lead to improved risk management and profitability 
  • Analyze servicing, collections and issue levels to provide insights in to headcount, systems and process requirements to deliver an industry leading customer experience 
  • Develop and interpret reports to monitor risk strategy performance and servicing level and recommend adjustments
  • Work closely with credit leadership to design tests to measure potential business enhancements, analyze results, and drive adoption based on strategic impact
  • Work collaboratively with Product, Business Intelligence, Data Science, Strategic Finance, Marketing, and Technology teams to develop and implement new risk, marketing and servicing procedures as well as refine existing ones
  • Be an organizational expert on tracking tools; educate and evangelize a data-driven approach throughout the user experience
  • Perform ad-hoc data studies based on requirements from management
  • Work with the Toast Capital Management team to support decisions with data

Do you have the right ingredients?

  • Bachelor's degree
  • Excellent business judgment and risk assessment as demonstrated by previous work or academic experience
  • SQL and analytic programming skills (R, Python, Excel), willingness to work with large data sets and get into the details of business processes
  • Knowledge and experience with statistical concepts and financial analysis (segmentation, break-even analysis, NPV estimation, IRR and XIRR calculations)
  • Comfort in a fast-paced business-critical role that is a key contributor to Toast Capital’s continued success
  • Ability to formulate novel solutions to problems, communicate thought process clearly, and think within the context of larger business needs and targets
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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