Business Intelligence Analyst

| Greater Boston Area | Remote | Hybrid
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Position Overview:

The Business Intelligence Analyst will be responsible for the front-end design, implementation & support of our business intelligence solutions (Salesforce and endpoint BI platforms), working closely with business users, corporate technology (IT), and data engineers, and supporting the ongoing development of enterprise-wide BI platform. This position will be involved in various complex business intelligence projects, such as preparing and analyzing key performance metrics, preparing research and analysis for use in the development of business strategies and tactics. This is a visible analytical role that requires interaction and partnership with stakeholders across the business.  This position will be providing visualizations and analytics that fit the metrics, the context and the stakeholders, share insights that compel leadership to take action.

*This position can be based remotely.

Responsibilities:

  • Lead requirements gathering sessions with business leaders to determine business requirements, priorities, define key performance indicators (KPI); design and develop BI and analytical strategies for best possible solutions to address business needs
  • Design and develop metrics, reports, analyses from Salesforce and endpoint BI platforms, and drive key business decisions to improve performance and reduce costs
  • Support business users by answering complex business questions via visualizations and ad-hoc queries
  • Conduct deep-dive data analysis for business insights and recommendation, support BI team in developing and testing hypotheses
  • Combine knowledge of statistical methodology and analysis with programming skills to support complex analyses
  • Investigate KPI variance and automate solutions that help stakeholders diagnose changes in metrics
  • Contribute to data aggregation strategy for reporting, dashboards, and self-service analytics
  • Document new and existing models, solutions, and implementations
  • Train and assist users to transform data into action-oriented information and to use that information
  • Extend the metadata, such as source-to-target field mappings, known data limitations, and the rationale and definition of each metric
  • Ensure that collected data is within required quality standards, actively track data quality issues, propose mitigations, and document data proxies
  • Audit data sources, understand data dependencies, identify data gaps, and propose system changes

Qualifications:

Education:

  • Bachelor's degree in Computer Science, Mathematics, Statistics, Finance, or related technical field
  • Master’s degree a plus

Experience:

  • 2-4 years of experience in any of these BI roles: data analyst, analytics, data science, data visualization and dashboard creation, statistics, preferably at a technology or biotech/pharma company
  • Excellent experience with data visualization, preferably Power BI and Power BI Embedded
  • Proven track record of interpreting data to tell stories and creating dashboards to compel actions
  • Proven experience with a common data science language such as Python or R
  • Experience in Microsoft Azure (Databricks, Synapse, Machine Learning, etc.) highly desirable
  • Working knowledge and understanding of statistical methodology
  • Excellent understanding of relational database and data warehousing concepts, high level of experience with SQL
  • Working knowledge of SSIS, API, ETL tools desired

Skills:

  • Keen attention to detail and bias for action
  • Excellent organizational skills and proven ability to multi-task
  • Strong interpersonal skills with ability to work effectively with a wide variety of professionals
  • Ability to lead BI projects - identify user requirements, write scripts, aggregate and analyze data, craft dashboards/reports
  • Ability to understand source data, its strengths, weaknesses, semantics and formats
  • Solid knowledge of logical and physical data modeling concepts (relational and dimensional)

endpoint is an equal opportunities employer AA/M/F/Veteran/Disability.    

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-MT #LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • Angular.JSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Microsoft AzureServices
    • Power BIAnalytics
    • FigmaDesign
    • SketchDesign
    • HootsuiteCMS
    • WordpressCMS
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • MailChimpEmail
    • Microsoft TeamsCollaboration

Location

701 Edgewater Dr, 320, Wakefield, MA 01880

An Insider's view of Endpoint Clinical

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.

Janice

Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.

Jeff

Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.

John

Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.

Andrea

Learning & Development - Director Operations

What are Endpoint Clinical Perks + Benefits

Endpoint Clinical Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Culture
Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development Benefits
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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