Fuze is a cloud-based unified communications platform. Designed for the way people work, Fuze powers business conversations and insights across the modern enterprise. With a single unified voice, video, and messaging application, people can now communicate anytime, anywhere, across any device.

We are looking for an Activations Analyst to join our Finance team in Boston, MA to help facilitate quality control in our service delivery process.

Responsibilities:

• Monitor service activations to ensure continuity between delivery and contract
• Execute on defined quality control processes and checklists
• Identify and prevent potential revenue recognition and billing issues
• Ensure the functional tasks in the provisioning process are handled quickly and efficiently with a focus on quality
• Manage a large number of concurrent activation projects
• Report recurring data-based trends to promote informed process decisions
• Excel at meeting and exceeding deadlines

Qualifications:

• Bachelor’s degree or equivalent required
• 0-2 years professional experience in a research/analysis focused role
• Excellent written and verbal communication skills
• Must work well with others but be comfortable in supervisory role
• Exceptional responsiveness
• MS office proficiency (especially in Excel)
• Unwavering attention to detail
• Candidate should have a great desire to learn and always be comfortable asking questions

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