Salesforce Administrator (Internal Operations)
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Summary
The Salesforce Administrator’s role is to analyze, design, develop, test and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. This individual will apply proven communication, analytical, and problem- solving skills to help maximize the benefit of our salesforce.com investment.
Key Responsibilities
- Work with Finance, Accounting, and other internal operations teams on ad hoc reporting, dashboard creation or modifications, account and billing related issues and system configurations.
- Maintain overall Salesforce system configuration in production and a sandbox environment.
- Work to reconcile and correct data duplication issues
- Perform org customization of fields, page layouts and custom tabs, objects and applications.
- Setup new users based on Roles and Profiles, and deactivate users upon request.
- Identify platform issues and craft technical resolutions and communication plans toremedy.
Experience & Qualifications
- 1+ year salesforce.com administration experience required
- Confident in manipulating large amounts of data while understanding related object/field functions
- An understanding of billing and accounting practices would be beneficial
- Excellent organizational and time management skills.
- Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions.
- Experience working with CPQ & Billing or other CPQ applications native to Salesforce.com Platform
- Strong skills with Microsoft Excel
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