Internal Communications & Engagement Specialist
Simply Business is more than our name. It's how we approach small business insurance: Make it clear. Make it simple. Make it affordable. Founded in 2005 (with our first international office in Boston launched in 2016), Simply Business is an online business insurance brokerage that specializes in one thing: protecting the businesses that entrepreneurs have worked hard to build.
Through blending a combination of technology, data, and insurance knowledge - with 10 years of expertise in the UK in how to build great products for our customers - we are looking to simplify the insurance-buying process for all small businesses across the US.
Right now we’re at the start of that journey. We need people who are looking for a challenge and have the drive and ambition to challenge the boundaries in whatever exciting project they believe in. We believe that people work more productively and imaginatively when they are free from rigid hierarchy and structures and we’re creating a colorful and collaborative environment to help support you in meeting your ambitions.
If you’re smart, passionate about delivering brilliant customer experiences across an integrated online and offline user journey, and enjoy solving complex challenges then you should apply to join our team.
We’re looking for...
An expert communicator to work cross-functionally to further develop and execute an internal communication strategy that is in line with our values to engage employees based in the US. As a member of the People team and working with the Sr. Manager of People Operations, this role will play a crucial part in developing communication channels and engagement programs that are clear, effective, aligned with company objectives and, ultimately, will enable scalability.
You will also collaborate with your peers globally to ensure the commitment to our employees by providing a first-class experience and perception of Simply Business through clear and effective communications.
What you'll be doing:
- Build and own an internal communications roadmap to enable effective and highly engaging communications programs
- Own the day-to-day delivery of internal communications across the Boston office and contribute globally to the internal communications strategy
- Ensure high quality delivery of engagement strategies, key announcements, internal news, internal presentation development, change management communications, organizational updates, internal campaigns and events
- Advise and educate stakeholders, at varying levels, on the best communications approach for strategic and tactical initiatives
- Identify specific ways to enhance existing Internal Communications and Engagement tools; constantly exploring and testing new ideas
- Drive and oversee effective, measurable, timely and tailored delivery of internal communications campaigns, working to maximize reach and impact
- Develop excellent relationships throughout the organization, globally, and have the ability to drive and implement multiple projects at the same time
We are looking for someone who:
- Has a degree in Communications, English, Journalism or a related field or equivalent experience
- Has a demonstrated track record and experience managing internal communications and employee engagement programs within a fast paced organization.
- Is passionate about ensuring that employees have a first-class experience and perception of Simply Business through clear, timely, on-brand communications
- Has the skills and confidence to work with and guide stakeholders, at all levels, being able to give them specific direction and challenge them in the way they deliver messages
- Excellent written skills - a proven expert in simplifying complex information with a flair for persuasive ‘storytelling’- a portfolio of past projects and work samples will be requested
- Has excellent interpersonal skills and relationship management, enabling you to work with multiple stakeholders, handle multiple projects – and meet new challenges – with composure and confidence
- Has an entrepreneurial spirit, with a drive to contribute new ideas
- Has experienced working in a multi-location and high growth organization, preferred
- The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve
What are the benefits?
Working in our Boston Office, you will have the chance to shape a business from the very beginning, and an opportunity to develop and learn new skills across various technology and business areas as you desire.
Plus there’s all the serious (but important) stuff we call "core benefits".
The ‘core’ stuff
Some of these will kick in once you’re confirmed in post, but here’s the summary:
• A salary that reflects your experience, our pay policy and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
But there’s so much more to Simply Business than insurance. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose)and we have a handy online form to put in any training or conference requests.
Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. We trek the Sahara for charity, take you on weekends away, throw epic summer parties, meet up for book groups, public speaking coaching and lots, lots more
It’s a big claim but we genuinely believe the Simply Business culture is truly unique. You sort of have to come and spend time with us to appreciate it. So get that application in and we’ll take it from there!
Our values
Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering.
In practice, these will mean something unique to every person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.
Empowerment
We believe in our people and the positive impact they can have so we enable everyone to stretch themselves
Authenticity
We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive
Simplicity
We attempt to simplify complex solutions to save our customers time and effort
Learning
We’re never done learning about new possibilities and act to explore them
Pioneering
We’re obsessed with finding new ways to create even better experiences
We want to meet you
As a company, we pride ourselves on inclusion in the workplace. We succeed as an organization because we are comprised of intelligent women and individuals from other underrepresented groups. We understand you don’t find that in a lot of companies, so we’re emphasizing it here should you feel any hesitation to apply for that reason.
The hiring process at Simply Business is focused on candidates who are enthusiastic about the role and company. So even if you don’t fit every qualification listed in one of our job postings, yet you feel you’d be a great fit, we’d love to meet you. With any luck we’ll be seeing you at an interview soon.